STOCKTON-ON-TEES BOROUGH COUNCIL
Employer review details
|Statement||Percentage of employers that selected this as a "strength"||Percentage of employers that selected this as "needs improvement"||Total number of employers that selected this statement|
|Communication with employers||55%||45%||11|
|Getting new apprentices started||100%||0%||6|
|Reporting on progress of apprentices||60%||40%||5|
|Providing the right training at the right time||100%||0%||4|
|Working with small numbers of apprentices||100%||0%||4|
|Initial assessment of apprentices||100%||0%||3|
|Adapting to my needs||100%||0%||3|
|Improving apprentice skills||100%||0%||2|
Stockton Learning and Skills Service is rated as a 'good' provider (OFSTED, 2018). We hold the MATRIX accreditation for high quality information, advice and guidance and are successful in moving learners on to further education, training and employment. We deliver across all parts of the Stockton Borough and work with a range of partners to ensure all courses offer progression opportunities. We are very proud of our learners' achievements and the positive impact we have on our communities.
View all 9 courses offered by this provider
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Customer service practitioner (level 2)
71% pass rate (out of 30 apprentices)
66% national average pass rate
Explain pass rate
STOCKTON-ON-TEES BOROUGH COUNCIL’s training options
Municipal Buildings, Church Road, Stockton-On-Tees, TS18 1LD
Check STOCKTON-ON-TEES BOROUGH COUNCIL’s training options for the apprenticeship location.
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STOCKTON-ON-TEES BOROUGH COUNCIL is 1 of 445 training providers for Customer service practitioner (level 2).