Training provider

Capital City College Group

UKPRN 10007455

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Courses offered

View 50 courses delivered by this training provider

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Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assistant accountant (level 3)

Assistant technical director (visual effects) (level 4)

Business administrator (level 3)

Carpentry and joinery (level 2)

Chef de partie (level 3)

Commis chef (level 2)

Construction support technician (level 3)

Custody and detention professional (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Data analyst (level 4)

Data technician (level 3)

Dispensing optician (level 6)

Engineering fitter (level 3)

Engineering technician (level 3)

Facilities management supervisor (level 3)

Facilities manager (level 4)

Facilities services operative (level 2)

Healthcare support worker (level 2)

Hospitality manager (level 4)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Installation and maintenance electrician (level 3)

Junior 2D artist (visual effects) (level 4)

Junior vfx artist (generalist) (level 4)

Lead adult care worker (level 3)

Leader in adult care (level 5)

Multi-channel marketer (level 3)

Operations manager (level 5)

Pastry chef (level 3)

People professional (level 5)

Pharmacy services assistant (level 2)

Pharmacy technician (integrated) (level 3)

Plumbing and domestic heating technician (level 3)

Procurement and supply assistant (level 3)

Procurement and supply chain practitioner (level 4)

Professional accounting technician (level 4)

Property maintenance operative (level 2)

Rail engineering advanced technician (level 4)

Rail engineering operative (level 2)

Rail engineering technician (level 3)

Science manufacturing process operative (level 2)

Senior healthcare support worker (level 3)

Software developer (level 4)

Surveying technician (level 3)

Team leader (level 3)

Veterinary nurse (level 3)

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Training provider achievements and participation

Achievements

63%

of apprentices (346 of 550) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 37.0% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

1,997

apprentices have completed a course and taken their end-point assessment with this provider since 2018.

Data for all courses delivered by this provider, collected by the Department for Education.

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Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 38 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (38 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 38 apprentices)

  76%24%

• Ensuring you understand the requirements of your end-point assessment(selected by 38 apprentices)

  82%18%

Organisation

• Organising well-structured training(selected by 38 apprentices)

  79%21%

• Providing accessible training resources(selected by 38 apprentices)

  74%26%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 38 apprentices)

  76%24%

• Taking into account your previous learning(selected by 38 apprentices)

  66%34%

• Giving you relevant training that helps you perform your job better(selected by 38 apprentices)

  76%24%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 38 apprentices)

  92%8%

Support

• Helping you learn new skills and develop existing ones(selected by 38 apprentices)

  89%11%

• Supporting you and your apprenticeship(selected by 38 apprentices)

  79%21%

• Resolving any issues you have(selected by 38 apprentices)

  79%21%

• Preparing you for success in your future career(selected by 38 apprentices)

  74%26%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	79%	21%
Providing accessible training resources	74%	26%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	66%	34%
Giving you relevant training that helps you perform your job better	76%	24%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	92%	8%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	89%	11%
Supporting you and your apprenticeship	79%	21%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	74%	26%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (38 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 38 apprentices)

  74%26%

• Ensuring you understand the requirements of your end-point assessment(selected by 38 apprentices)

  82%18%

Organisation

• Organising well-structured training(selected by 38 apprentices)

  71%29%

• Providing accessible training resources(selected by 38 apprentices)

  74%26%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 38 apprentices)

  68%32%

• Taking into account your previous learning(selected by 38 apprentices)

  74%26%

• Giving you relevant training that helps you perform your job better(selected by 38 apprentices)

  84%16%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 38 apprentices)

  74%26%

Support

• Helping you learn new skills and develop existing ones(selected by 38 apprentices)

  82%18%

• Supporting you and your apprenticeship(selected by 38 apprentices)

  76%24%

• Resolving any issues you have(selected by 38 apprentices)

  74%26%

• Preparing you for success in your future career(selected by 38 apprentices)

  71%29%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	74%	26%
Ensuring you understand the requirements of your end-point assessment	82%	18%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	71%	29%
Providing accessible training resources	74%	26%
Balancing online learning with classroom-based training to suit your apprenticeship	68%	32%
Taking into account your previous learning	74%	26%
Giving you relevant training that helps you perform your job better	84%	16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	74%	26%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	76%	24%
Resolving any issues you have	74%	26%
Preparing you for success in your future career	71%	29%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (20 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 11 employers)

  55%45%

• Communication with employers(selected by 17 employers)

  35%65%

• Getting new apprentices started(selected by 15 employers)

  87%13%

• Improving apprentice skills(selected by 4 employers)

  75%25%

• Working with small numbers of apprentices(selected by 2 employers)

  50%50%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 13 employers)

  23%77%

• Adapting to my needs(selected by 2 employers)

  100%0%

• Training facilities(selected by 5 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	55%	45%	11
Communication with employers	35%	65%	17
Getting new apprentices started	87%	13%	15
Improving apprentice skills	75%	25%	4
Working with small numbers of apprentices	50%	50%	2
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	23%	77%	13
Adapting to my needs	100%	0%	2
Training facilities	100%	0%	5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (36 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 36 apprentices)

  69%31%

• Ensuring you understand the requirements of your end-point assessment(selected by 36 apprentices)

  75%25%

Organisation

• Organising well-structured training(selected by 36 apprentices)

  69%31%

• Providing accessible training resources(selected by 36 apprentices)

  81%19%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 36 apprentices)

  78%22%

• Taking into account your previous learning(selected by 36 apprentices)

  78%22%

• Giving you relevant training that helps you perform your job better(selected by 36 apprentices)

  69%31%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 36 apprentices)

  69%31%

Support

• Helping you learn new skills and develop existing ones(selected by 36 apprentices)

  78%22%

• Supporting you and your apprenticeship(selected by 36 apprentices)

  69%31%

• Resolving any issues you have(selected by 36 apprentices)

  72%28%

• Preparing you for success in your future career(selected by 36 apprentices)

  75%25%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	69%	31%
Ensuring you understand the requirements of your end-point assessment	75%	25%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	69%	31%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	78%	22%
Giving you relevant training that helps you perform your job better	69%	31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	69%	31%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	78%	22%
Supporting you and your apprenticeship	69%	31%
Resolving any issues you have	72%	28%
Preparing you for success in your future career	75%	25%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (96 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 29 employers)

  52%48%

• Communication with employers(selected by 70 employers)

  29%71%

• Getting new apprentices started(selected by 42 employers)

  60%40%

• Improving apprentice skills(selected by 23 employers)

  61%39%

• Working with small numbers of apprentices(selected by 25 employers)

  88%12%

• Initial assessment of apprentices(selected by 26 employers)

  62%38%

• Reporting on progress of apprentices(selected by 52 employers)

  21%79%

• Adapting to my needs(selected by 15 employers)

  60%40%

• Training facilities(selected by 10 employers)

  70%30%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	52%	48%	29
Communication with employers	29%	71%	70
Getting new apprentices started	60%	40%	42
Improving apprentice skills	61%	39%	23
Working with small numbers of apprentices	88%	12%	25
Initial assessment of apprentices	62%	38%	26
Reporting on progress of apprentices	21%	79%	52
Adapting to my needs	60%	40%	15
Training facilities	70%	30%	10

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  100%0%

• Providing accessible training resources(selected by 6 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  100%0%

• Taking into account your previous learning(selected by 6 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  100%0%

• Resolving any issues you have(selected by 6 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 6 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (111 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 25 employers)

  52%48%

• Communication with employers(selected by 93 employers)

  27%73%

• Getting new apprentices started(selected by 44 employers)

  75%25%

• Improving apprentice skills(selected by 26 employers)

  65%35%

• Working with small numbers of apprentices(selected by 35 employers)

  91%9%

• Initial assessment of apprentices(selected by 26 employers)

  65%35%

• Reporting on progress of apprentices(selected by 76 employers)

  21%79%

• Adapting to my needs(selected by 21 employers)

  48%52%

• Training facilities(selected by 17 employers)

  71%29%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	52%	48%	25
Communication with employers	27%	73%	93
Getting new apprentices started	75%	25%	44
Improving apprentice skills	65%	35%	26
Working with small numbers of apprentices	91%	9%	35
Initial assessment of apprentices	65%	35%	26
Reporting on progress of apprentices	21%	79%	76
Adapting to my needs	48%	52%	21
Training facilities	71%	29%	17

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (229 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 66 employers)

  53%47%

• Communication with employers(selected by 181 employers)

  29%71%

• Getting new apprentices started(selected by 101 employers)

  70%30%

• Improving apprentice skills(selected by 54 employers)

  65%35%

• Working with small numbers of apprentices(selected by 62 employers)

  89%11%

• Initial assessment of apprentices(selected by 54 employers)

  65%35%

• Reporting on progress of apprentices(selected by 142 employers)

  22%78%

• Adapting to my needs(selected by 38 employers)

  55%45%

• Training facilities(selected by 33 employers)

  76%24%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	53%	47%	66
Communication with employers	29%	71%	181
Getting new apprentices started	70%	30%	101
Improving apprentice skills	65%	35%	54
Working with small numbers of apprentices	89%	11%	62
Initial assessment of apprentices	65%	35%	54
Reporting on progress of apprentices	22%	78%	142
Adapting to my needs	55%	45%	38
Training facilities	76%	24%	33

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (118 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 118 apprentices)

  75%25%

• Ensuring you understand the requirements of your end-point assessment(selected by 118 apprentices)

  81%19%

Organisation

• Organising well-structured training(selected by 118 apprentices)

  75%25%

• Providing accessible training resources(selected by 118 apprentices)

  77%23%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 118 apprentices)

  75%25%

• Taking into account your previous learning(selected by 118 apprentices)

  74%26%

• Giving you relevant training that helps you perform your job better(selected by 118 apprentices)

  78%22%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 118 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 118 apprentices)

  84%16%

• Supporting you and your apprenticeship(selected by 118 apprentices)

  76%24%

• Resolving any issues you have(selected by 118 apprentices)

  76%24%

• Preparing you for success in your future career(selected by 118 apprentices)

  75%25%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	75%	25%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	74%	26%
Giving you relevant training that helps you perform your job better	78%	22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	84%	16%
Supporting you and your apprenticeship	76%	24%
Resolving any issues you have	76%	24%
Preparing you for success in your future career	75%	25%

Contact this training provider

• Registered address: Capital City College Group, Kings Cross Centre, 211 Grays Inn Road, London, WC1X 8RA
• Email: courseinfo@capitalccg.ac.uk
• Telephone: 020 7700 9333
• Website: http://www.capitalccg.ac.uk

Training provider overview

Apprenticeships plus is the training arm of Capital City College, a leading Further Education provider with 35,000 students across 11 London centres. We deliver high-quality, tailored training to empower your workforce - whether hiring new talent or upskilling employees.

Our programmes feature integrated sustainability workshops to help your team tackle real-world challenges. Our experts guide you through the apprenticeship levy, ensuring maximum benefit to drive your business forward.

With free consultations and flexible delivery, we make investing in your team’s success easy and effective.