Training provider

TEC PARTNERSHIP

Employer reviews

Good (189 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	60%	40%	141
Reporting on progress of apprentices	32%	68%	84
Getting new apprentices started	84%	16%	77
Providing the right training at the right time	80%	20%	64
Training facilities	96%	4%	52
Improving apprentice skills	86%	14%	49
Initial assessment of apprentices	85%	15%	41
Adapting to my needs	71%	29%	34
Working with small numbers of apprentices	90%	10%	31

Apprentice reviews

Poor (12 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	25%	75%
Ensuring you understand the requirements of your end-point assessment	67%	33%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	42%	58%
Providing accessible training resources	58%	42%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	50%	50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	67%	33%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	50%	50%
Supporting you and your apprenticeship	42%	58%
Resolving any issues you have	50%	50%
Preparing you for success in your future career	42%	58%

Provider overview

Workforce Skills is part of the Grimsby Institute Group and we specialise in the delivery of responsive supportive solutions to our employers and partners. Our mission is to ensure our quality training solutions meet the needs of your business. We will be responsive to your requirements by ensuring you have a named Business Development Consultant who will offer a full needs analysis at your first meeting. Workforce Skills is open all year round and our dedicated team will ensure your training has clear progression routes tailored to your business. Our solutions include, apprenticeships, recruitment and matching service, bespoke workplace training and preparation for employment programmes.

Courses offered

View all 64 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Advanced beauty therapist (level 3)

Advanced carpentry and joinery (level 3)

Assessor coach (level 4)

Assistant accountant (level 3)

Autocare technician (level 2)

Beauty therapist (level 2)

Bricklayer (level 2)

Business administrator (level 3)

Butcher (level 2)

Carpentry and joinery (level 2)

Civil engineering senior technician (level 4)

Commis chef (level 2)

Content creator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Engineering construction pipefitter (level 3)

Engineering design and draughtsperson (level 3)

Engineering fitter (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

Food and drink process operator (level 2)

Food and drink technical operator (level 3)

General welder (arc processes) (level 2)

Hair professional (level 2)

Heavy vehicle service and maintenance technician (level 3)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR consultant partner (level 5)

HR support (level 3)

Installation electrician and maintenance electrician (level 3)

IT solutions technician (level 3)

Laboratory technician (level 3)

Large goods vehicle (LGV) driver C + E (level 2)

Learning and development practitioner (level 3)

Maintenance and operations engineering technician (level 3)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician (light vehicle) (level 3)

Operations or departmental manager (level 5)

Plasterer (level 2)

Plate welder (level 3)

Plumbing and domestic heating technician (level 3)

Port operative (level 2)

Production chef (level 2)

Professional accounting or taxation technician (level 4)

Recruitment resourcer (level 2)

Refrigeration air conditioning and heat pump engineering technician (level 3)

Retail leadership (integrated degree) (level 6)

Retail manager (level 4)

Retail team leader (level 3)

Retailer (level 2)

Safety, health and environment technician (level 3)

Sales executive (level 4)

Senior production chef (level 3)

Supply chain operator (level 2)

Supply chain practitioner (fast moving consumer good) (previously Operator Manager) (level 3)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Customer service specialist (level 3)

TEC PARTNERSHIP’s training options

Head office

Nuns Corner, Laceby Road, Grimsby, DN34 5BQ

• available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check TEC PARTNERSHIP’s training options for the apprenticeship location.

Contact this provider about this course

• Email: myapprenticeship@grimsby.ac.uk
• Telephone: 08000126656
• Website: https://apprenticeships.grimsby.ac.uk/

Shortlisted

TEC PARTNERSHIP is 1 of 312 training providers for Customer service specialist (level 3).

View training providers for this course