Training provider

W S TRAINING LTD.

Employer reviews

Good (53 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	48%	52%	46
Reporting on progress of apprentices	27%	73%	33
Getting new apprentices started	85%	15%	26
Working with small numbers of apprentices	100%	0%	18
Providing the right training at the right time	87%	13%	15
Initial assessment of apprentices	73%	27%	11
Improving apprentice skills	90%	10%	10
Adapting to my needs	75%	25%	8
Training facilities	100%	0%	6

Apprentice reviews

Good (14 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	71%	29%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	71%	29%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	79%	21%
Resolving any issues you have	79%	21%
Preparing you for success in your future career	71%	29%

Provider overview

WS Training is an Independent Training Provider in the County with a Good Ofsted rating. Running and managing government funded programmes for over 25 years, including apprenticeships, study programme, traineeships and SEN support. We offer apprenticeships in Business Administration, Team Leading and Management, Engineering, Lean Manufacturing, and a range of ICT Digital Standards. We deliver across Norfolk and Suffolk. We offer tailored support to meet flexible off-the-job training and added value classes that are relevant to todays industries.

Courses offered

View all 14 courses offered by this provider

Select a course to view locations, training options and contact details.

Associate project manager (level 4)

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Cyber security technician (level 3)

Cyber security technologist (2021) (level 4)

Digital support technician (level 3)

Information communications technician (level 3)

IT solutions technician (level 3)

Lean manufacturing operative (level 2)

Network engineer (level 4)

Operations manager (level 5)

Supply chain warehouse operative (level 2)

Team leader (level 3)

Apprenticeship training course

Customer service specialist (level 3)

45% achievement rate (out of 20 apprentices)

43% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

W S TRAINING LTD.’s training options

Head office

Manor Barn, Church Road, Great Barton, Bury St. Edmunds, IP31 2QR

• available At apprentice’s workplace
• not available Day release
• not available Block release

Apprenticeship location

Check W S TRAINING LTD.’s training options for the apprenticeship location.

Contact this provider about this course

• Email: apprenticeships@wstraining.co.uk
• Telephone: 01284788005
• Website: https://www.wstraining.co.uk/apprenticeships

Shortlisted

W S TRAINING LTD. is 1 of 314 training providers for Customer service specialist (level 3).

View training providers for this course

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)