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Training provider


Employer reviews

Good (89 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 41% 59% 66
Getting new apprentices started 89% 11% 53
Reporting on progress of apprentices 12% 88% 49
Working with small numbers of apprentices 96% 4% 28
Improving apprentice skills 77% 23% 22
Initial assessment of apprentices 77% 23% 22
Providing the right training at the right time 73% 27% 22
Adapting to my needs 81% 19% 16
Training facilities 62% 38% 13

Provider overview

WS Training is the largest Independent Training Provider in the County with a requires improvement Ofsted rating. For over 20 years we have been managing and delivering Government Funded Courses and Programmes. We currently run a wide variety of Apprenticeships in a number of vocational areas such as Business Administration, Team Leading and Management, ICT, Engineering, Hairdressing & Beauty, Health & Social Care, Logistics, Insurance, Marketing and Accounting. All our Apprenticeships are delivered by experienced staff to employed apprentices aged 16 plus (subject to eligibility). We have 4 fully equipped training centres throughout Suffolk and 1 in Essex. We also deliver Study Programmes including Traineeships and a Bespoke Programme for SEN learners.

Apprenticeship training course

Customer service practitioner (level 2)

72% pass rate (out of 60 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

W S TRAINING LTD.’s training options

Head office

Manor Barn, Church Road, Great Barton, Bury St. Edmunds, IP31 2QR

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check W S TRAINING LTD.’s training options for the apprenticeship location.

Contact this provider about this course


W S TRAINING LTD. is 1 of 458 training providers for Customer service practitioner (level 2).

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