Training provider

PRESTON COLLEGE

Employer reviews

Good (228 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	47%	53%	162
Reporting on progress of apprentices	24%	76%	130
Getting new apprentices started	82%	18%	103
Providing the right training at the right time	85%	15%	78
Improving apprentice skills	85%	15%	61
Initial assessment of apprentices	70%	30%	56
Training facilities	89%	11%	56
Adapting to my needs	67%	33%	42
Working with small numbers of apprentices	89%	11%	38

Apprentice reviews

Good (23 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	57%	43%
Ensuring you understand the requirements of your end-point assessment	57%	43%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	57%	43%
Providing accessible training resources	61%	39%
Balancing online learning with classroom-based training to suit your apprenticeship	57%	43%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	65%	35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	65%	35%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	65%	35%
Supporting you and your apprenticeship	70%	30%
Resolving any issues you have	70%	30%
Preparing you for success in your future career	65%	35%

Provider overview

Apprenticeships can be delivered via day release, where the learner attends college 1 day a week, fully in the workplace or a blend of the two. This depends on the framework and the learner and employer.

Courses offered

View all 50 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Advanced beauty therapist (level 3)

Assistant accountant (level 3)

Associate project manager (level 4)

Autocare technician (level 2)

Beauty therapist (level 2)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Civil engineering senior technician (level 4)

Civil engineering technician (level 3)

Construction design and build technician (level 4)

Construction quantity surveying technician (level 4)

Construction site supervisor (level 4)

Craft carpentry and joinery (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Dental nurse (integrated) (level 3)

Engineering fitter (level 3)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

General welder (arc processes) (level 2)

Groundworker (level 2)

Hairdressing professional (level 2)

Heavy vehicle service and maintenance technician (level 3)

Highways maintenance skilled operative (level 2)

HR support (level 3)

Infrastructure technician (level 3)

Interior systems installer (level 2)

Laboratory technician (level 3)

Lead adult care worker (level 3)

Leader in adult care (level 5)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician - light vehicle (level 3)

Operations or departmental manager (level 5)

Painter and decorator (level 2)

Pharmacy services assistant (level 2)

Pharmacy technician (integrated) (level 3)

Plasterer (level 2)

Professional accounting or taxation technician (level 4)

Property maintenance operative (level 2)

Roofer (level 2)

Surveying technician (level 3)

Team leader or supervisor (level 3)

Wall and floor tiler (level 2)

Wellbeing and holistic therapist (level 3)

Wood product manufacturing operative (level 2)

Apprenticeship training course

Customer service specialist (level 3)

PRESTON COLLEGE’s training options

Head office

Fulwood Campus, St Vincent’S Road, Fulwood, Preston, PR2 8UR

• not available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check PRESTON COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: appsinfo@preston.ac.uk
• Telephone: 01772225522
• Website: https://www.preston.ac.uk/courses/apprenticeships/leadership-and-management/410

Shortlisted

PRESTON COLLEGE is 1 of 339 training providers for Customer service specialist (level 3).

View training providers for this course