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Employer reviews

Good (116 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 78
Reporting on progress of apprentices 37% 63% 60
Getting new apprentices started 83% 17% 59
Improving apprentice skills 80% 20% 35
Initial assessment of apprentices 85% 15% 33
Providing the right training at the right time 58% 42% 26
Adapting to my needs 73% 27% 15
Working with small numbers of apprentices 83% 17% 12
Training facilities 20% 80% 10

Apprentice reviews

Not yet reviewed

Provider overview

Kent Training and Apprenticeships (KT&A) are a trusted provider of apprenticeships to public, private, not-for-profit, voluntary, and community sector organisations with over 30 years of experience. Programmes have been designed with feedback from employers, apprentices and partner agencies. We work with the employer to offer an individualised learning programme, to enable all apprentice's to achieve their full potential in their chosen role. We offer delivery in the work place along with classroom sessions in our centres across Kent.

Apprenticeship training course

Customer service specialist (level 3)

Apprenticeship location

L18 Liverpool Remove location

KENT COUNTY COUNCIL’s training options

Head office 205.5 miles away

Sessions House, County Road, Maidstone, ME14 1XQ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course


KENT COUNTY COUNCIL is 1 of 328 training providers for Customer service specialist (level 3) at the apprenticeship location.

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