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Training provider

KENT COUNTY COUNCIL

Employer reviews

Good (116 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 78
Reporting on progress of apprentices 37% 63% 60
Getting new apprentices started 83% 17% 59
Improving apprentice skills 80% 20% 35
Initial assessment of apprentices 85% 15% 33
Providing the right training at the right time 58% 42% 26
Adapting to my needs 73% 27% 15
Working with small numbers of apprentices 83% 17% 12
Training facilities 20% 80% 10

Apprentice reviews

Not yet reviewed

Provider overview

Kent Training and Apprenticeships (KT&A) are a trusted provider of apprenticeships to public, private, not-for-profit, voluntary, and community sector organisations with over 30 years of experience. Programmes have been designed with feedback from employers, apprentices and partner agencies. We work with the employer to offer an individualised learning programme, to enable all apprentice's to achieve their full potential in their chosen role. We offer delivery in the work place along with classroom sessions in our centres across Kent.

Apprenticeship training course

Customer service practitioner (level 2)

74% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

L18 Liverpool Remove location

KENT COUNTY COUNCIL’s training options

Head office 205.5 miles away

Sessions House, County Road, Maidstone, ME14 1XQ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0800 731 4297
Shortlisted

KENT COUNTY COUNCIL is 1 of 418 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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