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Training provider

MID-KENT COLLEGE

UKPRN 10004340

Building services engineering senior technician (level 4)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Day release

One day a week at the provider's location.

25.7 miles to closest location: Tonbridge Road, Maidstone, Kent, ME16 8AQ

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

5

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Poor

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 45 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    33%67%
  • Communication with employers(selected by 6 employers)

    67%33%
  • Getting new apprentices started(selected by 5 employers)

    80%20%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 33% 67% 3
Communication with employers 67% 33% 6
Getting new apprentices started 80% 20% 5
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 100% 0% 2
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (19 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 19 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 19 apprentices)

    74%26%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 19 apprentices)

    84%16%
  • Providing accessible training resources(selected by 19 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 19 apprentices)

    84%16%
  • Taking into account your previous learning(selected by 19 apprentices)

    84%16%
  • Giving you relevant training that helps you perform your job better(selected by 19 apprentices)

    84%16%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 19 apprentices)

    95%5%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 19 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 19 apprentices)

    84%16%
  • Resolving any issues you have(selected by 19 apprentices)

    89%11%
  • Preparing you for success in your future career(selected by 19 apprentices)

    89%11%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 84% 16%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 84% 16%
Taking into account your previous learning 84% 16%
Giving you relevant training that helps you perform your job better 84% 16%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 84% 16%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 89% 11%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    0%100%
  • Improving apprentice skills(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 0% 100% 1
Improving apprentice skills 0% 100% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (45 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 45 apprentices)

    64%36%
  • Ensuring you understand the requirements of your end-point assessment(selected by 45 apprentices)

    78%22%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 45 apprentices)

    71%29%
  • Providing accessible training resources(selected by 45 apprentices)

    82%18%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 45 apprentices)

    76%24%
  • Taking into account your previous learning(selected by 45 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 45 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 45 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 45 apprentices)

    84%16%
  • Supporting you and your apprenticeship(selected by 45 apprentices)

    76%24%
  • Resolving any issues you have(selected by 45 apprentices)

    76%24%
  • Preparing you for success in your future career(selected by 45 apprentices)

    71%29%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 71% 29%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (16 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    62%38%
  • Communication with employers(selected by 11 employers)

    27%73%
  • Getting new apprentices started(selected by 7 employers)

    86%14%
  • Improving apprentice skills(selected by 5 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 12 employers)

    33%67%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 4 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 62% 38% 8
Communication with employers 27% 73% 11
Getting new apprentices started 86% 14% 7
Improving apprentice skills 80% 20% 5
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 33% 67% 12
Adapting to my needs 0% 100% 2
Training facilities 75% 25% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 16 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

    69%31%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 16 apprentices)

    56%44%
  • Providing accessible training resources(selected by 16 apprentices)

    81%19%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

    69%31%
  • Taking into account your previous learning(selected by 16 apprentices)

    62%38%
  • Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

    50%50%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

    81%19%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 16 apprentices)

    56%44%
  • Supporting you and your apprenticeship(selected by 16 apprentices)

    62%38%
  • Resolving any issues you have(selected by 16 apprentices)

    69%31%
  • Preparing you for success in your future career(selected by 16 apprentices)

    56%44%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 69% 31%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 56% 44%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 62% 38%
Giving you relevant training that helps you perform your job better 50% 50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 56% 44%
Supporting you and your apprenticeship 62% 38%
Resolving any issues you have 69% 31%
Preparing you for success in your future career 56% 44%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (38 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    50%50%
  • Communication with employers(selected by 28 employers)

    50%50%
  • Getting new apprentices started(selected by 16 employers)

    75%25%
  • Improving apprentice skills(selected by 13 employers)

    69%31%
  • Working with small numbers of apprentices(selected by 7 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 22 employers)

    41%59%
  • Adapting to my needs(selected by 7 employers)

    57%43%
  • Training facilities(selected by 16 employers)

    81%19%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 14
Communication with employers 50% 50% 28
Getting new apprentices started 75% 25% 16
Improving apprentice skills 69% 31% 13
Working with small numbers of apprentices 100% 0% 7
Initial assessment of apprentices 75% 25% 8
Reporting on progress of apprentices 41% 59% 22
Adapting to my needs 57% 43% 7
Training facilities 81% 19% 16

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (40 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    64%36%
  • Communication with employers(selected by 29 employers)

    34%66%
  • Getting new apprentices started(selected by 17 employers)

    47%53%
  • Improving apprentice skills(selected by 18 employers)

    61%39%
  • Working with small numbers of apprentices(selected by 5 employers)

    60%40%
  • Initial assessment of apprentices(selected by 5 employers)

    40%60%
  • Reporting on progress of apprentices(selected by 25 employers)

    32%68%
  • Adapting to my needs(selected by 4 employers)

    0%100%
  • Training facilities(selected by 9 employers)

    89%11%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 64% 36% 11
Communication with employers 34% 66% 29
Getting new apprentices started 47% 53% 17
Improving apprentice skills 61% 39% 18
Working with small numbers of apprentices 60% 40% 5
Initial assessment of apprentices 40% 60% 5
Reporting on progress of apprentices 32% 68% 25
Adapting to my needs 0% 100% 4
Training facilities 89% 11% 9

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (101 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 36 employers)

    56%44%
  • Communication with employers(selected by 75 employers)

    41%59%
  • Getting new apprentices started(selected by 45 employers)

    67%33%
  • Improving apprentice skills(selected by 39 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 15 employers)

    87%13%
  • Initial assessment of apprentices(selected by 19 employers)

    74%26%
  • Reporting on progress of apprentices(selected by 60 employers)

    35%65%
  • Adapting to my needs(selected by 13 employers)

    31%69%
  • Training facilities(selected by 32 employers)

    84%16%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 56% 44% 36
Communication with employers 41% 59% 75
Getting new apprentices started 67% 33% 45
Improving apprentice skills 67% 33% 39
Working with small numbers of apprentices 87% 13% 15
Initial assessment of apprentices 74% 26% 19
Reporting on progress of apprentices 35% 65% 60
Adapting to my needs 31% 69% 13
Training facilities 84% 16% 32

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (80 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 80 apprentices)

    65%35%
  • Ensuring you understand the requirements of your end-point assessment(selected by 80 apprentices)

    75%25%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 80 apprentices)

    71%29%
  • Providing accessible training resources(selected by 80 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 80 apprentices)

    76%24%
  • Taking into account your previous learning(selected by 80 apprentices)

    72%28%
  • Giving you relevant training that helps you perform your job better(selected by 80 apprentices)

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 80 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 80 apprentices)

    82%18%
  • Supporting you and your apprenticeship(selected by 80 apprentices)

    75%25%
  • Resolving any issues you have(selected by 80 apprentices)

    78%22%
  • Preparing you for success in your future career(selected by 80 apprentices)

    72%28%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 65% 35%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 78% 22%
Preparing you for success in your future career 72% 28%

Contact this training provider

Registered address
Medway Road, Gillingham, ME7 1FN
Telephone
01622 625 999

Training provider overview and courses delivered

View 23 courses delivered by this training provider

We want your business to thrive, and our business advisers are ideally placed to help you secure high-quality training, support and financial grants to meet your business needs.

With over 25 years' experience in recruiting and training apprentices we're a valued and trusted partner to businesses across the South East. We offer intermediate, advanced and higher apprenticeships in a number of business sectors and trade disciplines. Our training and support is designed with your input, to ensure it increases staff efficiency and generates tangible returns for your business.

Our recruitment agency 'JobShop' gives you unique access to the finest young talent in Kent, saving your time by sourcing the best apprenticeship candidates.

Contact us today.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for MID-KENT COLLEGE .

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Shortlisted

MID-KENT COLLEGE is 1 of 22 training providers for Building services engineering senior technician (level 4).

View training providers for this course