Skip to main content

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)


Training provider

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD

UKPRN 10053869

Business administrator (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

Day release

One day a week at the provider's location.

10 Riduna Park, Station Road, Woodbridge, Suffolk, IP12 1QT

Course achievements and participation

Achievements

76.5%

of apprentices (23 of 30) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 23.5% did not pass or left the course before taking the assessment.

68.6% national achievement rate

Participation

71

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 28 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 2 employers)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 2
Getting new apprentices started 100% 0% 2
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 1 employer)

    0%100%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 0% 100% 1
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (28 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 28 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 28 apprentices)

    96%4%

Organisation

  • Organising well-structured training(selected by 28 apprentices)

    86%14%
  • Providing accessible training resources(selected by 28 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 28 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 28 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 28 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 28 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 28 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 28 apprentices)

    89%11%
  • Resolving any issues you have(selected by 28 apprentices)

    89%11%
  • Preparing you for success in your future career(selected by 28 apprentices)

    89%11%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 96% 4%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 86% 14%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 89% 11%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (30 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 30 apprentices)

    93%7%
  • Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)

    97%3%

Organisation

  • Organising well-structured training(selected by 30 apprentices)

    93%7%
  • Providing accessible training resources(selected by 30 apprentices)

    93%7%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)

    83%17%
  • Taking into account your previous learning(selected by 30 apprentices)

    97%3%
  • Giving you relevant training that helps you perform your job better(selected by 30 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)

    90%10%

Support

  • Helping you learn new skills and develop existing ones(selected by 30 apprentices)

    97%3%
  • Supporting you and your apprenticeship(selected by 30 apprentices)

    97%3%
  • Resolving any issues you have(selected by 30 apprentices)

    97%3%
  • Preparing you for success in your future career(selected by 30 apprentices)

    93%7%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 97% 3%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 93% 7%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 97% 3%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 97% 3%
Supporting you and your apprenticeship 97% 3%
Resolving any issues you have 97% 3%
Preparing you for success in your future career 93% 7%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (31 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 31 apprentices)

    74%26%
  • Ensuring you understand the requirements of your end-point assessment(selected by 31 apprentices)

    68%32%

Organisation

  • Organising well-structured training(selected by 31 apprentices)

    81%19%
  • Providing accessible training resources(selected by 31 apprentices)

    87%13%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 31 apprentices)

    77%23%
  • Taking into account your previous learning(selected by 31 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 31 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 31 apprentices)

    87%13%

Support

  • Helping you learn new skills and develop existing ones(selected by 31 apprentices)

    84%16%
  • Supporting you and your apprenticeship(selected by 31 apprentices)

    81%19%
  • Resolving any issues you have(selected by 31 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 31 apprentices)

    84%16%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 68% 32%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 81% 19%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 84% 16%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (22 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    62%38%
  • Communication with employers(selected by 16 employers)

    69%31%
  • Getting new apprentices started(selected by 12 employers)

    83%17%
  • Improving apprentice skills(selected by 6 employers)

    83%17%
  • Working with small numbers of apprentices(selected by 6 employers)

    50%50%
  • Initial assessment of apprentices(selected by 8 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 7 employers)

    71%29%
  • Adapting to my needs(selected by 9 employers)

    78%22%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 62% 38% 8
Communication with employers 69% 31% 16
Getting new apprentices started 83% 17% 12
Improving apprentice skills 83% 17% 6
Working with small numbers of apprentices 50% 50% 6
Initial assessment of apprentices 88% 12% 8
Reporting on progress of apprentices 71% 29% 7
Adapting to my needs 78% 22% 9
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (27 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    55%45%
  • Communication with employers(selected by 21 employers)

    67%33%
  • Getting new apprentices started(selected by 15 employers)

    87%13%
  • Improving apprentice skills(selected by 7 employers)

    86%14%
  • Working with small numbers of apprentices(selected by 8 employers)

    62%38%
  • Initial assessment of apprentices(selected by 10 employers)

    80%20%
  • Reporting on progress of apprentices(selected by 9 employers)

    78%22%
  • Adapting to my needs(selected by 9 employers)

    78%22%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 55% 45% 11
Communication with employers 67% 33% 21
Getting new apprentices started 87% 13% 15
Improving apprentice skills 86% 14% 7
Working with small numbers of apprentices 62% 38% 8
Initial assessment of apprentices 80% 20% 10
Reporting on progress of apprentices 78% 22% 9
Adapting to my needs 78% 22% 9
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (94 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 89 apprentices)

    84%16%
  • Ensuring you understand the requirements of your end-point assessment(selected by 89 apprentices)

    87%13%

Organisation

  • Organising well-structured training(selected by 89 apprentices)

    87%13%
  • Providing accessible training resources(selected by 89 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 89 apprentices)

    82%18%
  • Taking into account your previous learning(selected by 89 apprentices)

    87%13%
  • Giving you relevant training that helps you perform your job better(selected by 89 apprentices)

    89%11%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 89 apprentices)

    88%12%

Support

  • Helping you learn new skills and develop existing ones(selected by 89 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 89 apprentices)

    89%11%
  • Resolving any issues you have(selected by 89 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 89 apprentices)

    89%11%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 84% 16%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 87% 13%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 89% 11%

Contact this training provider

Registered address
13 Riduna Park, Station Road, Melton, Woodbridge, IP12 1QT
Telephone
0333 323 9690

Training provider overview and courses delivered

View 10 courses delivered by this training provider

Although new to apprenticeships for 2017 we have been an Approved Centre for the ILM since our inception in 2012. In 2018 we became Strategic Partners with the CMI, delivering apprenticeships as well as accredited programmes.

Key features of working with us include:

  • Fully qualified and experienced Training Consultants with a passion for leadership and management
  • A blended programme with classroom and guided learning activities
  • Access to other tools including psychometrics and 360 Feedback
  • Programmes designed bespoke to your organisation
  • Full needs analysis and programme evaluation
  • Level 3, 4, 5, 6 and 7 apprenticeships available

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD .

Shortlist full. Manage shortlist
Shortlisted

LIGHTHOUSE (TRAINING AND DEVELOPMENT) LTD is 1 of 535 training providers for Business administrator (level 3).

View training providers for this course

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)