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Training provider

GREENLIGHT TRAINING LIMITED

Employer reviews

Good (23 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 56% 44% 16
Reporting on progress of apprentices 15% 85% 13
Training facilities 62% 38% 13
Providing the right training at the right time 78% 22% 9
Getting new apprentices started 100% 0% 9
Improving apprentice skills 43% 57% 7
Working with small numbers of apprentices 100% 0% 7
Adapting to my needs 100% 0% 5
Initial assessment of apprentices 50% 50% 4

Apprentice reviews

Good (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 45% 55%
Providing accessible training resources 64% 36%
Balancing online learning with classroom-based training to suit your apprenticeship 55% 45%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 64% 36%
Supporting you and your apprenticeship 73% 27%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 64% 36%

Provider overview

Greenlight Safety Consultancy Limited is a private company with its head office based in Plymouth, Devon. The company was established in October 2009, originally delivering health and safety consultancy services for a range of construction-based clients throughout the south-west. Greenlight then moved into programme delivery with an initial focus on CITB’s Site Safety Plus courses, constuction NVQs and latterly apprenticeships. Greenlight Training is focused on an employer-led model, this ensures that we can support apprentices to achieve within the sectors in which they are working as well as ensuring they are developing the skills needed to maintain a positive and proactive approach to learning.

Apprenticeship training course

Customer service practitioner (level 2)

GREENLIGHT TRAINING LIMITED’s training options

Head office

Bergstrand House, Parkwood Close, Roborough, Plymouth, PL6 7SG

  • not available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check GREENLIGHT TRAINING LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01752604713
Shortlisted

GREENLIGHT TRAINING LIMITED is 1 of 422 training providers for Customer service practitioner (level 2).

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