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Training provider


Employer reviews

Excellent (63 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 81% 19% 42
Reporting on progress of apprentices 45% 55% 29
Getting new apprentices started 93% 7% 27
Providing the right training at the right time 83% 17% 24
Training facilities 90% 10% 21
Improving apprentice skills 89% 11% 18
Working with small numbers of apprentices 86% 14% 14
Adapting to my needs 100% 0% 14
Initial assessment of apprentices 80% 20% 10

Apprentice reviews

Not yet reviewed

Provider overview

Focus Training (SW) Ltd Operates throughout the South West delivering quality training to anyone wishing to improve their skills, qualifications and future career prospects.

Apprenticeship training course

Customer service practitioner (level 2)

86% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

FOCUS TRAINING (SW) LIMITED’s training options

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check FOCUS TRAINING (SW) LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

01752 348980

FOCUS TRAINING (SW) LIMITED is 1 of 449 training providers for Customer service practitioner (level 2).

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