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Training provider

SOUTH STAFFORDSHIRE COLLEGE

Employer reviews

Good (153 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 103
Reporting on progress of apprentices 25% 75% 87
Getting new apprentices started 81% 19% 53
Providing the right training at the right time 84% 16% 43
Improving apprentice skills 79% 21% 39
Initial assessment of apprentices 77% 23% 31
Adapting to my needs 88% 12% 26
Working with small numbers of apprentices 91% 9% 23
Training facilities 86% 14% 21

Apprentice reviews

Good (17 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 94% 6%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 82% 18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 94% 6%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 88% 12%

Provider overview

South Staffordshire College has 4 campuses across Staffordshire. We provide full-time and part-time courses, and have a long history of collaborating with employers in the Midlands to introduce apprentices to the workplace in a flexible way that benefits your business.

Apprenticeships are made up of 3 main components:

  • Knowledge / Theory (Technical Certificate) - Usually delivered in college

  • Practical Training (Work-based assessments - NVQ / Diploma)

  • Functional Skills (Maths, English and sometimes IT)

All apprenticeships must last at least 12 months and you can start most apprenticeships at any time of the year.

Please contact our Business Development Team who are on hand to answer any questions about training or recruitment, or to arrange a visit with one of our Advisers.

Courses offered

View all 37 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced and creative hair professional (level 3)
Advanced carpentry and joinery (level 3)
Animal care and welfare assistant (level 2)
Assistant accountant (level 3)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Digital marketer (level 3)
Early years educator (level 3)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
Engineering technician (level 3)
Gas engineering operative (level 3)
Golf greenkeeper (level 2)
Hair professional (level 2)
Horticulture or landscape construction operative (level 2)
Installation electrician and maintenance electrician (level 3)
Land-based service engineer (level 2)
Land-based service engineering technician (level 3)
Lead adult care worker (level 3)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Network engineer (level 4)
Plumbing and domestic heating technician (level 3)
Powered pedestrian door installer and service engineer (level 2)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Recruitment resourcer (level 2)
Software developer (level 4)
Sports turf operative (level 2)
Stockperson (beef, pigs, sheep, dairy) (level 2)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Veterinary nurse (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

82% pass rate (out of 30 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

SOUTH STAFFORDSHIRE COLLEGE’s training options

Head office

Rodbaston Drive, Penkridge, Stafford, ST19 5PH

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check SOUTH STAFFORDSHIRE COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01785 710520
Shortlisted

SOUTH STAFFORDSHIRE COLLEGE is 1 of 445 training providers for Customer service practitioner (level 2).

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