Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Employer reviews

Good (153 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 103
Reporting on progress of apprentices 25% 75% 87
Getting new apprentices started 81% 19% 53
Providing the right training at the right time 84% 16% 43
Improving apprentice skills 79% 21% 39
Initial assessment of apprentices 77% 23% 31
Adapting to my needs 88% 12% 26
Working with small numbers of apprentices 91% 9% 23
Training facilities 86% 14% 21

Apprentice reviews

Good (15 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 87% 13%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 87% 13%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 87% 13%

Provider overview

South Staffordshire College has 4 campuses across Staffordshire. We provide full-time and part-time courses, and have a long history of collaborating with employers in the Midlands to introduce apprentices to the workplace in a flexible way that benefits your business.

Apprenticeships are made up of 3 main components:

  • Knowledge / Theory (Technical Certificate) - Usually delivered in college

  • Practical Training (Work-based assessments - NVQ / Diploma)

  • Functional Skills (Maths, English and sometimes IT)

All apprenticeships must last at least 12 months and you can start most apprenticeships at any time of the year.

Please contact our Business Development Team who are on hand to answer any questions about training or recruitment, or to arrange a visit with one of our Advisers.

Apprenticeship training course

Customer service specialist (level 3)

SOUTH STAFFORDSHIRE COLLEGE’s training options

Head office

Rodbaston Hall, Penkridge, ST19 5PH

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check SOUTH STAFFORDSHIRE COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
03004562424
Shortlisted

SOUTH STAFFORDSHIRE COLLEGE is 1 of 312 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist