Training provider

YEOVIL COLLEGE

Employer reviews

Good (194 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	53%	47%	146
Getting new apprentices started	84%	16%	105
Providing the right training at the right time	79%	21%	81
Reporting on progress of apprentices	27%	73%	81
Improving apprentice skills	80%	20%	75
Adapting to my needs	84%	16%	51
Training facilities	86%	14%	50
Initial assessment of apprentices	67%	33%	46
Working with small numbers of apprentices	81%	19%	26

Apprentice reviews

Good (26 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	85%	15%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	88%	12%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	85%	15%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	77%	23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	81%	19%
Supporting you and your apprenticeship	85%	15%
Resolving any issues you have	92%	8%
Preparing you for success in your future career	85%	15%

Provider overview

Apprenticeships are work-based training programmes designed around employer needs. They combine on-the-job training and college-based learning and support.

Yeovil College's Employer Engagement team is on hand to help you identify a suitable apprenticeship qualification and match potential apprentices to the role. Throughout the apprenticeship, an Apprenticeship Co-ordinator will work with you, and Assessors will carry out regular reviews with you and your apprentice.

For more information, please contact our Employer Engagement team on 01935 845392 or email apprenticeships@yeovil.ac.uk

Courses offered

View all 55 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Advanced beauty therapist (level 3)

Advanced carpentry and joinery (level 3)

Aerospace engineer (degree) (level 6)

Assessor coach (level 4)

Assistant accountant (level 3)

Bricklayer (level 2)

Business administrator (level 3)

Carpentry and joinery (level 2)

Chartered manager (degree) (level 6)

Chef de partie (level 3)

Children, young people and families practitioner (level 4)

Commis chef (level 2)

Content creator (level 3)

Customer service practitioner (level 2)

Dental nurse (integrated) (level 3)

Digital marketer (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Engineering manufacturing technician (level 4)

Engineering operative (level 2)

Engineering technician (level 3)

Fire emergency and security systems technician (level 3)

Furniture manufacturer (level 2)

General welder (arc processes) (level 2)

Hair professional (level 2)

Hospitality supervisor (level 3)

Hospitality team member (level 2)

HR support (level 3)

Information communications technician (level 3)

Information manager (level 4)

Installation electrician and maintenance electrician (level 3)

Laboratory technician (level 3)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Lean manufacturing operative (level 2)

Learning and skills teacher (level 5)

Learning mentor (level 3)

Manufacturing engineer (degree) (level 6)

Metal fabricator (level 3)

Motor vehicle service and maintenance technician (light vehicle) (level 3)

Network engineer (level 4)

Operations or departmental manager (level 5)

Oral health practitioner (level 4)

Plumbing and domestic heating technician (level 3)

Professional accounting or taxation technician (level 4)

Property maintenance operative (level 2)

Retail team leader (level 3)

Retailer (level 2)

Software developer (level 4)

Sports coach (level 4)

Supply chain warehouse operative (level 2)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

80% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

YEOVIL COLLEGE’s training options

Head office

Mudford Road, Yeovil, BA21 4DR

• not available At apprentice’s workplace
• available Day release
• not available Block release

Apprenticeship location

Check YEOVIL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: apprenticeships@yeovil.ac.uk
• Telephone: 01935845392
• Website: https://www.yeovil.ac.uk/apprenticeships/

Shortlisted

YEOVIL COLLEGE is 1 of 445 training providers for Customer service practitioner (level 2).

View training providers for this course