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Training provider

YEOVIL COLLEGE

Employer reviews

Excellent (209 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 57% 43% 159
Getting new apprentices started 84% 16% 109
Reporting on progress of apprentices 35% 65% 91
Providing the right training at the right time 79% 21% 81
Improving apprentice skills 81% 19% 80
Initial assessment of apprentices 72% 28% 54
Training facilities 83% 17% 53
Adapting to my needs 85% 15% 52
Working with small numbers of apprentices 82% 18% 28

Apprentice reviews

Good (27 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 78% 22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 78% 22%
Preparing you for success in your future career 81% 19%

Provider overview

Yeovil College's Employer Engagement team is on hand to help you identify a suitable apprenticeship standard, match potential apprentices to the role and support you through all aspects of the onboarding process. Throughout the apprenticeship, a Business Training and Partnerships Co-ordinator will work with you, and Assessors will carry out regular reviews with you and your apprentice. Yeovil College currently provides apprenticeship training to over 1000 apprentices and is recognised as a Top 50 Apprenticeships Provider in both the 2021 2022 and 2022 2023 academic years by RateMyApprenticeship Best Training Providers. For more information, please contact our Employer Engagement team on 01935 845392.

Courses offered

View all 46 courses offered by this provider

Select a course to view locations, training options and contact details.

Advanced and creative hair professional (level 3)
Aerospace engineer (level 6)
Assistant accountant (level 3)
Barbering professional (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Chef de partie (level 3)
Commis chef (level 2)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Dental nurse (integrated) (level 3)
Dental technician (integrated) (level 5)
Digital marketer (level 3)
Domestic electrician (level 3)
Early years educator (level 3)
Engineering manufacturing technician (level 4)
Engineering technician (level 3)
Fire emergency and security systems technician (level 3)
Furniture manufacturer (level 2)
Hairdressing professional (level 2)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Improvement practitioner (level 4)
Information communications technician (level 3)
Information manager (level 4)
Installation and maintenance electrician (level 3)
Laboratory technician (level 3)
Lean manufacturing operative (level 2)
Learning and skills teacher (level 5)
Machining technician (level 3)
Manufacturing engineer (degree) (level 6)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Network engineer (level 4)
Operations or departmental manager (level 5)
Oral health practitioner (level 4)
Plumbing and domestic heating technician (level 3)
Professional accounting or taxation technician (level 4)
Property maintenance operative (level 2)
Software developer (level 4)
Sports coach (level 4)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

100% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

YEOVIL COLLEGE’s training options

Head office

Mudford Road, Yeovil, BA21 4DR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check YEOVIL COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01935845392
Shortlisted

YEOVIL COLLEGE is 1 of 417 training providers for Customer service practitioner (level 2).

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