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Training provider

INSPIRE EDUCATION GROUP

Employer reviews

Excellent (118 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 54% 46% 83
Reporting on progress of apprentices 37% 63% 65
Getting new apprentices started 86% 14% 58
Providing the right training at the right time 79% 21% 48
Initial assessment of apprentices 73% 27% 30
Improving apprentice skills 89% 11% 28
Working with small numbers of apprentices 92% 8% 24
Training facilities 81% 19% 21
Adapting to my needs 61% 39% 18

Apprentice reviews

Good (46 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 43% 57%
Ensuring you understand the requirements of your end-point assessment 72% 28%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 46% 54%
Providing accessible training resources 76% 24%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 74% 26%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 65% 35%
Preparing you for success in your future career 70% 30%

Provider overview

Inspire Education Group is a successful provider of further and higher education with two main campuses in Cambridgeshire and Lincolnshire. The Group also delivers specialist commercial training for employers locally, regionally and nationally. We seek to transform the lives of our students and apprentices, preparing each for their next step, whatever that might be. We support employers to develop their people and their organisations. We will continue to create and nurture long-term, strategic partnerships that support us in responding to the needs of our different communities, contributing to the social and economic prosperity, growth and aspiration of our locales, and building the resilience of our Group.

Courses offered

View all 37 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

50% achievement rate (out of 70 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

INSPIRE EDUCATION GROUP’s training options

Head office

Park Crescent, Peterborough, PE1 4DZ

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check INSPIRE EDUCATION GROUP’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01780 484300
Shortlisted

INSPIRE EDUCATION GROUP is 1 of 407 training providers for Customer service practitioner (level 2).

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