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Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Employer reviews

Excellent (36 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 91% 9% 23
Getting new apprentices started 91% 9% 23
Providing the right training at the right time 100% 0% 18
Improving apprentice skills 94% 6% 16
Reporting on progress of apprentices 50% 50% 14
Adapting to my needs 100% 0% 7
Initial assessment of apprentices 83% 17% 6
Working with small numbers of apprentices 67% 33% 3
Training facilities 100% 0% 3

Apprentice reviews

Excellent (37 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 95% 5%
Taking into account your previous learning 97% 3%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

Provider overview

National Business College are a private training provider based in Huddersfield but operating throughout West and South Yorkshire. We have over 35 years' experience of delivering work-based learning to small and large levy paying employers. We are proud of our reputation of providing an excellent service which has been achieved by putting the apprentice and employer at the heart of what we do. Our trainers are highly experienced and committed to developing apprentices. NBC tailor delivery for each employer and apprentice to ensure that all apprentices develop the skills, knowledge and behaviour's needed to successfully achieve their apprenticeship.

Courses offered

View all 5 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

69% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

NATIONAL BUSINESS COLLEGE LIMITED’s training options

Head office

1 Greenhead Road, Huddersfield, HD1 4EN

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check NATIONAL BUSINESS COLLEGE LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01484430433
Shortlisted

NATIONAL BUSINESS COLLEGE LIMITED is 1 of 402 training providers for Customer service practitioner (level 2).

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