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Employer reviews

Good (18 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 12
Getting new apprentices started 70% 30% 10
Reporting on progress of apprentices 10% 90% 10
Initial assessment of apprentices 50% 50% 8
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 67% 33% 6
Training facilities 80% 20% 5
Adapting to my needs 100% 0% 4
Providing the right training at the right time 100% 0% 3

Apprentice reviews

Not yet reviewed

Provider overview

  • With established relationships with schools and a strong track record of delivering high quality training and development, the Royal borough of Greenwich Apprenticeships Plus, aims to ensure learning meets the needs of both apprentices and Schools as employers.
  • We specialise in supporting apprenticeships in schools, with up to date and relevant apprenticeship courses and excellent wrap around support we support schools to address skills gaps across their workforce.
  • Apprenticeships can be life changing and are an ideal way to develop and grow talent in Schools. Apprenticeships Plus have seen fantastic achievement rates with most of our apprentice graduates securing ongoing employment.
Apprenticeship training course

Customer service practitioner (level 2)

36% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.


Head office

Town Hall, Wellington Street, London, SE18 6PW

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check ROYAL BOROUGH OF GREENWICH’s training options for the apprenticeship location.


ROYAL BOROUGH OF GREENWICH is 1 of 417 training providers for Customer service practitioner (level 2).

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