Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Employer reviews

Excellent (91 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	89%	11%	62
Getting new apprentices started	96%	4%	50
Reporting on progress of apprentices	60%	40%	42
Providing the right training at the right time	81%	19%	26
Initial assessment of apprentices	67%	33%	24
Adapting to my needs	52%	48%	21
Improving apprentice skills	90%	10%	20
Training facilities	67%	33%	12
Working with small numbers of apprentices	100%	0%	9

Apprentice reviews

Good (10 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	90%	10%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	70%	30%
Taking into account your previous learning	70%	30%
Giving you relevant training that helps you perform your job better	60%	40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	70%	30%
Supporting you and your apprenticeship	90%	10%
Resolving any issues you have	90%	10%
Preparing you for success in your future career	70%	30%

Provider overview

Hull Business Training Centre (HBTC) was founded in 1994 and is an independent training provider covering Hull, East Riding, North Lincolnshire and North East
Lincolnshire. We have dedicated training centres in Grimsby, Scunthorpe and Hull.

We deliver Apprenticeship training, to all ages, in Business Administration, Customer Service, IT, Management, Supporting Teaching & Learning in Schools and Social Media & Digital Marketing.

We are proud to work with local employers, who support the Apprenticeship scheme and promote staff development.

Courses offered

View all 8 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

Digital support technician (level 3)

School business professional (level 4)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

86% pass rate (out of 90 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.