Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Employer reviews

Excellent (58 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	84%	16%	38
Getting new apprentices started	97%	3%	32
Reporting on progress of apprentices	50%	50%	28
Providing the right training at the right time	80%	20%	20
Improving apprentice skills	80%	20%	15
Initial assessment of apprentices	60%	40%	15
Adapting to my needs	47%	53%	15
Training facilities	50%	50%	8
Working with small numbers of apprentices	100%	0%	5

Apprentice reviews

Good (35 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	83%	17%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	89%	11%
Resolving any issues you have	89%	11%
Preparing you for success in your future career	74%	26%

Provider overview

Hull Business Training Centre (HBTC) was founded in 1994 and is an independent training provider covering Hull, East Riding, North Lincolnshire and North East

Lincolnshire. We have dedicated training centres in Grimsby, Scunthorpe and Hull.

We deliver Apprenticeship training, to all ages, in Business Administration, Customer Service, IT, Management, Supporting Teaching & Learning in Schools and Social Media & Digital Marketing.

We are proud to work with local employers, who support the Apprenticeship scheme and promote staff development.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Digital marketer (level 3)

Digital support technician (level 3)

Information communications technician (level 3)

Multi-channel marketer (level 3)

School business professional (level 4)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

70% achievement rate (out of 140 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.