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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
2 Charlotte Street Mews, Hull, East Yorkshire, HU1 3BP
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
3
apprentices have completed this course and taken their end-point assessment with this provider since 2025
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 6 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 3 employers)
67%33%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Improving apprentice skills
67%
33%
3
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
0%
100%
1
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 6 apprentices)
83%17%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 6 apprentices)
100%0%
Providing accessible training resources(selected by 6 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
33%67%
Taking into account your previous learning(selected by 6 apprentices)
50%50%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
67%33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 6 apprentices)
50%50%
Resolving any issues you have(selected by 6 apprentices)
67%33%
Preparing you for success in your future career(selected by 6 apprentices)
67%33%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
83%
17%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
33%
67%
Taking into account your previous learning
50%
50%
Giving you relevant training that helps you perform your job better
67%
33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
50%
50%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
67%
33%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Improving apprentice skills
0%
100%
1
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(13 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 13 apprentices)
85%15%
Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)
92%8%
Organisation
Organising well-structured training(selected by 13 apprentices)
69%31%
Providing accessible training resources(selected by 13 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)
77%23%
Taking into account your previous learning(selected by 13 apprentices)
85%15%
Giving you relevant training that helps you perform your job better(selected by 13 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)
77%23%
Support
Helping you learn new skills and develop existing ones(selected by 13 apprentices)
85%15%
Supporting you and your apprenticeship(selected by 13 apprentices)
92%8%
Resolving any issues you have(selected by 13 apprentices)
85%15%
Preparing you for success in your future career(selected by 13 apprentices)
85%15%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
85%
15%
Ensuring you understand the requirements of your end-point assessment
92%
8%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
69%
31%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
85%
15%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
77%
23%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
85%
15%
Supporting you and your apprenticeship
92%
8%
Resolving any issues you have
85%
15%
Preparing you for success in your future career
85%
15%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(21 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 10 employers)
80%20%
Communication with employers(selected by 17 employers)
71%29%
Getting new apprentices started(selected by 11 employers)
100%0%
Improving apprentice skills(selected by 4 employers)
50%50%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 4 employers)
50%50%
Reporting on progress of apprentices(selected by 14 employers)
43%57%
Adapting to my needs(selected by 9 employers)
33%67%
Training facilities(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
80%
20%
10
Communication with employers
71%
29%
17
Getting new apprentices started
100%
0%
11
Improving apprentice skills
50%
50%
4
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
50%
50%
4
Reporting on progress of apprentices
43%
57%
14
Adapting to my needs
33%
67%
9
Training facilities
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(22 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 22 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 22 apprentices)
77%23%
Organisation
Organising well-structured training(selected by 22 apprentices)
91%9%
Providing accessible training resources(selected by 22 apprentices)
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 22 apprentices)
68%32%
Taking into account your previous learning(selected by 22 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 22 apprentices)
64%36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 22 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 22 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 22 apprentices)
86%14%
Resolving any issues you have(selected by 22 apprentices)
91%9%
Preparing you for success in your future career(selected by 22 apprentices)
68%32%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
77%
23%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
91%
9%
Providing accessible training resources
82%
18%
Balancing online learning with classroom-based training to suit your apprenticeship
68%
32%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
64%
36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
91%
9%
Preparing you for success in your future career
68%
32%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(18 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 6 employers)
83%17%
Communication with employers(selected by 11 employers)
100%0%
Getting new apprentices started(selected by 12 employers)
92%8%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 5 employers)
60%40%
Reporting on progress of apprentices(selected by 8 employers)
50%50%
Adapting to my needs(selected by 4 employers)
75%25%
Training facilities(selected by 4 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
83%
17%
6
Communication with employers
100%
0%
11
Getting new apprentices started
92%
8%
12
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
60%
40%
5
Reporting on progress of apprentices
50%
50%
8
Adapting to my needs
75%
25%
4
Training facilities
50%
50%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(43 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 16 employers)
81%19%
Communication with employers(selected by 30 employers)
83%17%
Getting new apprentices started(selected by 25 employers)
96%4%
Improving apprentice skills(selected by 11 employers)
64%36%
Working with small numbers of apprentices(selected by 4 employers)
100%0%
Initial assessment of apprentices(selected by 11 employers)
55%45%
Reporting on progress of apprentices(selected by 23 employers)
43%57%
Adapting to my needs(selected by 15 employers)
40%60%
Training facilities(selected by 6 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
81%
19%
16
Communication with employers
83%
17%
30
Getting new apprentices started
96%
4%
25
Improving apprentice skills
64%
36%
11
Working with small numbers of apprentices
100%
0%
4
Initial assessment of apprentices
55%
45%
11
Reporting on progress of apprentices
43%
57%
23
Adapting to my needs
40%
60%
15
Training facilities
50%
50%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(41 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 41 apprentices)
83%17%
Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 41 apprentices)
85%15%
Providing accessible training resources(selected by 41 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)
66%34%
Taking into account your previous learning(selected by 41 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 41 apprentices)
71%29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 41 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 41 apprentices)
83%17%
Resolving any issues you have(selected by 41 apprentices)
85%15%
Preparing you for success in your future career(selected by 41 apprentices)
73%27%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
83%
17%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
85%
15%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
66%
34%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
Hull Business Training Centre (HBTC) was founded in 1994 and is an independent training provider covering Hull, East Riding, North Lincolnshire and North East
Lincolnshire. We have dedicated training centres in Grimsby, Scunthorpe and Hull.
We deliver Apprenticeship training, to all ages, in Business Administration, Customer Service, IT, Management, Supporting Teaching & Learning in Schools and Social Media & Digital Marketing.
We are proud to work with local employers, who support the Apprenticeship scheme and promote staff development.