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Training provider

SHEFFIELD CITY COUNCIL

Employer reviews

Excellent (20 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 45% 55% 20
Reporting on progress of apprentices 25% 75% 12
Getting new apprentices started 89% 11% 9
Improving apprentice skills 88% 12% 8
Providing the right training at the right time 100% 0% 6
Initial assessment of apprentices 83% 17% 6
Adapting to my needs 80% 20% 5
Working with small numbers of apprentices 100% 0% 1
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

Lifelong Learning and Skills provide a wide range of apprenticeships across its three training units, Red Tape Central, Construction Design Centre and Sheaf Training Centre.

Our team of tutor/assessors are industry professionals in their fields combined with having relevant teaching qualifications.

We offer apprenticeships in business administration, housing, customer services, hospitality and catering, food production, brick laying, carpentry, civils, painting and decorating, teaching and learning, childcare and health and social care.

We offer a bespoke service that can be tailored to meet your business need and our clients range from small to large businesses.

The service comprises of a dedicated account manager, tutor/assessor and assistance with recruitment where required.

Apprenticeship training course

Customer service practitioner (level 2)

83% pass rate (out of 50 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

SHEFFIELD CITY COUNCIL’s training options

  • available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check SHEFFIELD CITY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01142735958
Shortlisted

SHEFFIELD CITY COUNCIL is 1 of 449 training providers for Customer service practitioner (level 2).

View training providers for this course

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