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Training provider

SHEFFIELD CITY COUNCIL

Employer reviews

Good (23 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 43% 57% 23
Reporting on progress of apprentices 31% 69% 13
Getting new apprentices started 83% 17% 12
Improving apprentice skills 80% 20% 10
Providing the right training at the right time 100% 0% 7
Initial assessment of apprentices 86% 14% 7
Adapting to my needs 80% 20% 5
Training facilities 0% 100% 2
Working with small numbers of apprentices 100% 0% 1

Apprentice reviews

Not yet reviewed

Provider overview

Lifelong Learning and Skills provide a wide range of apprenticeships across its three training units, Red Tape Central, Construction Design Centre and Sheaf Training Centre.

Our team of tutor/assessors are industry professionals in their fields combined with having relevant teaching qualifications.

We offer apprenticeships in business administration, housing, customer services, hospitality and catering, food production, brick laying, carpentry, civils, painting and decorating, teaching and learning, childcare and health and social care.

We offer a bespoke service that can be tailored to meet your business need and our clients range from small to large businesses.

The service comprises of a dedicated account manager, tutor/assessor and assistance with recruitment where required.

Apprenticeship training course

Customer service practitioner (level 2)

64% achievement rate (out of 60 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

SHEFFIELD CITY COUNCIL’s training options

Head office

Town Hall, Pinstone Street, Sheffield, S1 2HH

  • available At apprentice’s workplace
  • available Day release
  • available Block release

Apprenticeship location

Check SHEFFIELD CITY COUNCIL’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01142735958
Shortlisted

SHEFFIELD CITY COUNCIL is 1 of 415 training providers for Customer service practitioner (level 2).

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