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Training provider


Employer reviews

Good (272 reviews)

Employer review details
  • Excellent

    67 reviews out of 272 were given rating of Excellent

  • Good

    176 reviews out of 272 were given rating of Good

  • Poor

    25 reviews out of 272 were given rating of Poor

  • Very poor

    4 reviews out of 272 were given rating of Very poor


  1. Training facilities
  2. Getting new apprentices started
  3. Initial assessment of apprentices

Things to improve

  1. Reporting on progress of apprentices

Provider overview

Bridgwater & Taunton College is located in the heart of Somerset, with main centres in Bridgwater, Taunton and Cannington. The College has an excellent reputation both regionally and nationally as a highly successful provider of education and training. Bridgwater & Taunton College's vision is to be a world class college of further and higher education. Bridgwater & Taunton College works with employers, industry specialists, community organisations and awarding bodies to develop and deliver innovative, accredited and bespoke training programmes required by business. The College has led the way in this field, creating and developing an exemplary model of employer engagement. Its reputation for excellence has ensured that the College has now recruited, selected and trained entire new workforces for major companies expanding into Somerset.

Apprenticeship training course

Customer service practitioner (level 2)

83% pass rate (out of 50 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the last academic year.


Head office

Bath Road, Bridgwater, TA6 4PZ

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check BRIDGWATER AND TAUNTON COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

01278 665111
View all 113 courses offered by this provider

Select a course to view locations, training options and contact details.

Accident repair technician (level 3)
Accounts or finance assistant (level 2)
Adult care worker (level 2)
Advanced carpentry and joinery (level 3)
Advanced golf greenkeeper (level 3)
Aerospace engineer (degree) (level 6)
Animal care and welfare assistant (level 2)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Bricklayer (level 2)
Business administrator (level 3)
Butcher (level 2)
Carpentry and joinery (level 2)
Chef de partie (level 3)
Children, young people and families manager (level 5)
Children, young people and families practitioner (level 4)
Civil engineering technician (level 3)
Commis chef (level 2)
Community activator coach (level 2)
Community sport and health officer (level 3)
Composites technician (level 3)
Construction design and build technician (level 4)
Construction quantity surveying technician (level 4)
Construction site engineering technician (level 4)
Construction site supervisor (level 4)
Countryside worker (level 2)
Creative venue technician (level 3)
Cyber security technician (level 3)
Cyber security technologist (level 4)
Data analyst (level 4)
Data technician (level 3)
Digital engineering technician (level 3)
Digital marketer (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Emergency service contact handling (level 3)
Engineering design and draughtsperson (level 3)
Engineering fitter (level 3)
Engineering manufacturing technician (level 4)
Engineering operative (level 2)
Engineering technician (level 3)
Equine groom (level 2)
Fashion and textiles pattern cutter (level 3)
Fashion and textiles product technologist (level 4)
Food and drink advanced process operator (level 3)
Food and drink maintenance engineer (level 3)
Food and drink process operator (level 2)
Footwear manufacturer (level 2)
Formworker (level 2)
Furniture manufacturer (level 2)
Garment maker (level 3)
General welder (arc processes) (level 2)
Golf greenkeeper (level 2)
Groundworker (level 2)
Healthcare assistant practitioner (level 5)
Healthcare support worker (level 2)
Heavy vehicle service and maintenance technician (level 3)
Horticulture or landscape operative (level 2)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR consultant partner (level 5)
HR support (level 3)
Infrastructure technician (level 3)
Installation electrician and maintenance electrician (level 3)
IT solutions technician (level 3)
Junior content producer (level 3)
Landscape or horticulture supervisor (level 3)
Lead adult care worker (level 3)
Lead practitioner in adult care (level 4)
Leader in adult care (level 5)
Leather craftsperson (level 2)
Leisure duty manager (level 3)
Leisure team member (level 2)
Maintenance and operations engineering technician (level 3)
Manufacturing engineer (degree) (level 6)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician (light vehicle) (level 3)
Network engineer (level 4)
Nuclear health physics monitor (level 2)
Nuclear operative (level 2)
Nuclear scientist and nuclear engineer (integrated degree) (level 6)
Operational firefighter (level 3)
Operations or departmental manager (level 5)
Painter and decorator (level 2)
Personal trainer (level 3)
Pipe welder (level 3)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Print technician (level 3)
Process leader (level 4)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Project controls technician (level 3)
Safety, health and environment technician (level 3)
Senior healthcare support worker (level 3)
Senior production chef (level 3)
Sewing machinist (level 2)
Software developer (level 4)
Software development technician (level 3)
Software tester (level 4)
Sports coach (level 4)
Sports turf operative (level 2)
Steel fixer (level 2)
Stockperson (beef, pigs, sheep, dairy) (level 2)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Textile manufacturing operative (level 2)
Vehicle damage paint technician (level 3)
Vehicle damage panel technician (level 3)
Veterinary nurse (level 3)
Water environment worker (level 3)
Water network operative (level 2)
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