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Training provider

BRADFORD CITY COUNCIL

Employer reviews

Good (27 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 20
Reporting on progress of apprentices 35% 65% 20
Initial assessment of apprentices 94% 6% 18
Getting new apprentices started 89% 11% 9
Improving apprentice skills 75% 25% 8
Working with small numbers of apprentices 100% 0% 7
Adapting to my needs 100% 0% 5
Providing the right training at the right time 75% 25% 4

Apprentice reviews

Good (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 60% 40%

Provider overview

Skills for Work is an established Independent Training Provider and part of the City of Bradford Metropolitan District Council.  We also have contracts in place to deliver training via the Adult Skills Budget and Community Learning as well as working in partnership with other organisations across the district and the Leeds City Region. We work with Levy paying organisations including local authorities and public sector organisations as well as supporting SME’s and microbusinesses. The services Skills for Work provide include accredited qualifications, apprenticeships, Community Learning, employability and job search, employer engagement and jobs matching, employer specific courses and vocational training.

Apprenticeship training course

Customer service practitioner (level 2)

83% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

BRADFORD CITY COUNCIL’s training options

Head office

City Hall, Centenary Square, Bradford, BD1 1HY

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check BRADFORD CITY COUNCIL’s training options for the apprenticeship location.

Shortlisted

BRADFORD CITY COUNCIL is 1 of 445 training providers for Customer service practitioner (level 2).

View training providers for this course

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