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Public service operational delivery officer (level 3)
Training options for this course
This provider offers these training options for this course.
Search for a city or postcode
to view what options are available in your location and distances from your location to the training options.
Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice’s workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice’s workplace in your location.
Day release
One day a week at the provider's location.
Britannia House, Hall Ings, Bradford, BD1 1HX
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
39
apprentices have completed this course and taken their end-point assessment with this provider since 2019
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
No reviews
Not enough apprentices have reviewed this provider.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 6 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 6 apprentices)
100%0%
Providing accessible training resources(selected by 6 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
100%0%
Taking into account your previous learning(selected by 6 apprentices)
83%17%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 6 apprentices)
100%0%
Resolving any issues you have(selected by 6 apprentices)
100%0%
Preparing you for success in your future career(selected by 6 apprentices)
100%0%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
83%
17%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
0%100%
Communication with employers(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 1 employer)
0%100%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
0%
100%
1
Communication with employers
0%
100%
1
Improving apprentice skills
0%
100%
1
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
0%
100%
1
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(10 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 10 apprentices)
70%30%
Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 10 apprentices)
70%30%
Providing accessible training resources(selected by 10 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)
80%20%
Taking into account your previous learning(selected by 10 apprentices)
60%40%
Giving you relevant training that helps you perform your job better(selected by 10 apprentices)
70%30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 10 apprentices)
90%10%
Supporting you and your apprenticeship(selected by 10 apprentices)
80%20%
Resolving any issues you have(selected by 10 apprentices)
80%20%
Preparing you for success in your future career(selected by 10 apprentices)
60%40%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
70%
30%
Ensuring you understand the requirements of your end-point assessment
90%
10%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
70%
30%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
60%
40%
Giving you relevant training that helps you perform your job better
70%
30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
90%
10%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
60%
40%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 5 employers)
80%20%
Getting new apprentices started(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 3 employers)
100%0%
Reporting on progress of apprentices(selected by 3 employers)
33%67%
Adapting to my needs(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
80%
20%
5
Getting new apprentices started
100%
0%
1
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
100%
0%
3
Reporting on progress of apprentices
33%
67%
3
Adapting to my needs
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 5 employers)
40%60%
Getting new apprentices started(selected by 3 employers)
67%33%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 2 employers)
100%0%
Initial assessment of apprentices(selected by 4 employers)
100%0%
Reporting on progress of apprentices(selected by 6 employers)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
40%
60%
5
Getting new apprentices started
67%
33%
3
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
2
Initial assessment of apprentices
100%
0%
4
Reporting on progress of apprentices
0%
100%
6
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(15 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
75%25%
Communication with employers(selected by 12 employers)
58%42%
Getting new apprentices started(selected by 4 employers)
75%25%
Improving apprentice skills(selected by 5 employers)
80%20%
Working with small numbers of apprentices(selected by 5 employers)
100%0%
Initial assessment of apprentices(selected by 8 employers)
88%12%
Reporting on progress of apprentices(selected by 11 employers)
9%91%
Adapting to my needs(selected by 4 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
4
Communication with employers
58%
42%
12
Getting new apprentices started
75%
25%
4
Improving apprentice skills
80%
20%
5
Working with small numbers of apprentices
100%
0%
5
Initial assessment of apprentices
88%
12%
8
Reporting on progress of apprentices
9%
91%
11
Adapting to my needs
100%
0%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(16 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 16 apprentices)
81%19%
Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)
94%6%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 16 apprentices)
81%19%
Providing accessible training resources(selected by 16 apprentices)
88%12%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)
88%12%
Taking into account your previous learning(selected by 16 apprentices)
69%31%
Giving you relevant training that helps you perform your job better(selected by 16 apprentices)
81%19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)
100%0%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 16 apprentices)
94%6%
Supporting you and your apprenticeship(selected by 16 apprentices)
88%12%
Resolving any issues you have(selected by 16 apprentices)
88%12%
Preparing you for success in your future career(selected by 16 apprentices)
75%25%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
81%
19%
Ensuring you understand the requirements of your end-point assessment
94%
6%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
81%
19%
Providing accessible training resources
88%
12%
Balancing online learning with classroom-based training to suit your apprenticeship
88%
12%
Taking into account your previous learning
69%
31%
Giving you relevant training that helps you perform your job better
81%
19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
Skills for Work is an established Independent Training Provider and part of the City of Bradford Metropolitan District Council. We also have contracts in place to deliver training via the Adult Skills Budget and Community Learning as well as working in partnership with other organisations across the district and the Leeds City Region. We work with Levy paying organisations including local authorities and public sector organisations as well as supporting SME and microbusinesses. The services Skills for Work provide include accredited qualifications, apprenticeships, Community Learning, employability and job search, employer engagement and jobs matching, employer specific courses and vocational training.