Training provider

NEXTSTEP TRAINING LIMITED

UKPRN 10034527

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
At apprentice's workplace Training at the employer's location.	Training is provided at apprentice's workplaces across England.
Block release Training in blocks of a week or more at the provider's location.	Unit A2, Ment House 1b, Mentmore Terrace, London, E8 3DQ
Day release One day a week at the provider's location.	Unit A2, Ment House 1b, Mentmore Terrace, London, E8 3DQ

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 4 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	100%	0%	1
Reporting on progress of apprentices	0%	100%	1
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 7 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 7 apprentices)

  86%14%

• Providing accessible training resources(selected by 7 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  71%29%

• Taking into account your previous learning(selected by 7 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  86%14%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  71%29%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  71%29%

• Resolving any issues you have(selected by 7 apprentices)

  57%43%

• Preparing you for success in your future career(selected by 7 apprentices)

  71%29%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	86%	14%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	71%	29%
Resolving any issues you have	57%	43%
Preparing you for success in your future career	71%	29%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 4 employers)

  75%25%

• Communication with employers(selected by 3 employers)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	75%	25%	4
Communication with employers	100%	0%	3
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	2
Working with small numbers of apprentices	0%	100%	1
Reporting on progress of apprentices	50%	50%	2
Adapting to my needs	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 4 employers)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 3 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

• Adapting to my needs(selected by 4 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	4
Communication with employers	0%	100%	1
Improving apprentice skills	100%	0%	3
Working with small numbers of apprentices	0%	100%	1
Reporting on progress of apprentices	50%	50%	2
Adapting to my needs	100%	0%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Improving apprentice skills	100%	0%	2
Reporting on progress of apprentices	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 10 employers)

  90%10%

• Communication with employers(selected by 5 employers)

  80%20%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 7 employers)

  100%0%

• Working with small numbers of apprentices(selected by 2 employers)

  0%100%

• Reporting on progress of apprentices(selected by 7 employers)

  57%43%

• Adapting to my needs(selected by 6 employers)

  100%0%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	90%	10%	10
Communication with employers	80%	20%	5
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	7
Working with small numbers of apprentices	0%	100%	2
Reporting on progress of apprentices	57%	43%	7
Adapting to my needs	100%	0%	6
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Communication

• Communicating clearly with you(selected by 7 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  71%29%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Organisation

• Organising well-structured training(selected by 7 apprentices)

  86%14%

• Providing accessible training resources(selected by 7 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  71%29%

• Taking into account your previous learning(selected by 7 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  86%14%

• Percentage of apprentices that agreed with this statement
• Percentage of apprentices that disagreed with this statement

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  71%29%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  71%29%

• Resolving any issues you have(selected by 7 apprentices)

  57%43%

• Preparing you for success in your future career(selected by 7 apprentices)

  71%29%

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	86%	14%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	71%	29%
Supporting you and your apprenticeship	71%	29%
Resolving any issues you have	57%	43%
Preparing you for success in your future career	71%	29%

Contact this training provider

• Registered address: Unit A2, Ment House, 1b Mentmore Terrace, London, E8 3DQ
• Email: info@nextsteptrainingltd.co.uk
• Telephone: 02072475497
• Website: -

Training provider overview and courses delivered

View 18 courses delivered by this training provider

Select a course to view location, training options and contact details

• Housing and property management (level 3)
• Operations manager (level 5)
• Team leader (level 3)
• Lead adult care worker (level 3)
• Adult care worker (level 2)
• Software development technician (level 3)
• Content creator (level 3)
• Business administrator (level 3)
• Children, young people and families manager (level 5)
• Early years educator (level 3)
• Digital support technician (level 3)
• Leader in adult care (level 5)
• Early years practitioner (level 2)
• Lead practitioner in adult care (level 4)
• Data technician (level 3)
• Early years lead practitioner (level 5)
• Playworker (level 2)
• Multi-channel marketer (level 3)

Next Step Training Ltd is an independent training provider based in London delivering apprenticeship programmes across Greater London and surrounding areas.

Over the past five years we have trained over 600 apprentices in various sectors including IT, Hospitality, Health & Social Care, Child Care, Customer service, Business administration & Management.

We work with small to large employers across public and private sectors and help them grow the skills of their workforce through our training.

Our offered apprenticeships are up-to-date to ensure high quality of training for apprentices to move forward within the industry.

We specialise our delivery in various areas of Digital Skills Apprenticeship.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for NEXTSTEP TRAINING LIMITED .

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Shortlisted

NEXTSTEP TRAINING LIMITED is 1 of 456 training providers for Operations manager (level 5).

View training providers for this course