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There is not enough data to show the achievement rate for this provider for academic year 2023 to 2024. This may be because a small number of apprentices have completed a course with this provider, or this is a new provider.
60.5% national achievement rate
Participation
69
apprentices have completed a course and taken their end-point assessment with this provider since 2021.
Data for all courses delivered by this provider, collected by the Department for Education.
Employer and apprentice reviews for this training provider
Employers
Good
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 9 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Adapting to my needs
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(9 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 9 apprentices)
78%22%
Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)
78%22%
Organisation
Organising well-structured training(selected by 9 apprentices)
78%22%
Providing accessible training resources(selected by 9 apprentices)
78%22%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
78%22%
Taking into account your previous learning(selected by 9 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)
78%22%
Support
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 9 apprentices)
78%22%
Resolving any issues you have(selected by 9 apprentices)
67%33%
Preparing you for success in your future career(selected by 9 apprentices)
78%22%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your end-point assessment
78%
22%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
78%
22%
Providing accessible training resources
78%
22%
Balancing online learning with classroom-based training to suit your apprenticeship
78%
22%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
78%
22%
Supporting you and your apprenticeship
78%
22%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
78%
22%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
75%25%
Communication with employers(selected by 3 employers)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
50%50%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
4
Communication with employers
100%
0%
3
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
2
Working with small numbers of apprentices
0%
100%
1
Reporting on progress of apprentices
50%
50%
2
Adapting to my needs
100%
0%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
100%0%
Communication with employers(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
50%50%
Adapting to my needs(selected by 4 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
4
Communication with employers
0%
100%
1
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
0%
100%
1
Reporting on progress of apprentices
50%
50%
2
Adapting to my needs
100%
0%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Improving apprentice skills
100%
0%
2
Reporting on progress of apprentices
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(11 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 10 employers)
90%10%
Communication with employers(selected by 5 employers)
80%20%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 7 employers)
100%0%
Working with small numbers of apprentices(selected by 2 employers)
0%100%
Reporting on progress of apprentices(selected by 7 employers)
57%43%
Adapting to my needs(selected by 6 employers)
100%0%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
90%
10%
10
Communication with employers
80%
20%
5
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
7
Working with small numbers of apprentices
0%
100%
2
Reporting on progress of apprentices
57%
43%
7
Adapting to my needs
100%
0%
6
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(15 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 9 apprentices)
78%22%
Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)
78%22%
Organisation
Organising well-structured training(selected by 9 apprentices)
78%22%
Providing accessible training resources(selected by 9 apprentices)
78%22%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)
78%22%
Taking into account your previous learning(selected by 9 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 9 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)
78%22%
Support
Helping you learn new skills and develop existing ones(selected by 9 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 9 apprentices)
78%22%
Resolving any issues you have(selected by 9 apprentices)
67%33%
Preparing you for success in your future career(selected by 9 apprentices)
78%22%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
78%
22%
Ensuring you understand the requirements of your end-point assessment
78%
22%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
78%
22%
Providing accessible training resources
78%
22%
Balancing online learning with classroom-based training to suit your apprenticeship
78%
22%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
78%
22%
Supporting you and your apprenticeship
78%
22%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
78%
22%
Contact this training provider
Registered address
NEXTSTEP TRAINING LIMITED, Unit A2, Ment House, 1b Mentmore Terrace, London, E8 3DQ
Email
-
Telephone
020 7247 5497
Website
-
Training provider overview
Next Step Training Ltd is an independent training provider based in London delivering apprenticeship programmes across Greater London and surrounding areas.
Over the past five years we have trained over 600 apprentices in various sectors including IT, Hospitality, Health & Social Care, Child Care, Customer service, Business administration & Management.
We work with small to large employers across public and private sectors and help them grow the skills of their workforce through our training.
Our offered apprenticeships are up-to-date to ensure high quality of training for apprentices to move forward within the industry.
We specialise our delivery in various areas of Digital Skills Apprenticeship.