Training provider

SURREY COUNTY COUNCIL

UKPRN 10006426

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
At apprentice's workplace Training at the employer's location.	Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.
Block release Training in blocks of a week or more at the provider's location.	WOKING ADULT LEARNING CENTRE, BONSEY LANE, WOKING, GU22 9PE
Day release One day a week at the provider's location.	WOKING ADULT LEARNING CENTRE, BONSEY LANE, WOKING, GU22 9PE

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

10

apprentices have completed this course and taken their end-point assessment with this provider since 2024

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 5 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  100%0%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  100%0%

• Providing accessible training resources(selected by 5 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  80%20%

• Taking into account your previous learning(selected by 5 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  100%0%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  100%0%

• Resolving any issues you have(selected by 5 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 5 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	80%	20%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  50%50%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  50%50%

• Providing accessible training resources(selected by 6 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  67%33%

• Taking into account your previous learning(selected by 6 apprentices)

  50%50%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  50%50%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  83%17%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  83%17%

• Resolving any issues you have(selected by 6 apprentices)

  67%33%

• Preparing you for success in your future career(selected by 6 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	50%	50%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	50%	50%
Giving you relevant training that helps you perform your job better	50%	50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	67%	33%
Preparing you for success in your future career	67%	33%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  80%20%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  80%20%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  80%20%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  60%40%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  80%20%

• Resolving any issues you have(selected by 5 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 5 apprentices)

  80%20%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	80%	20%
Ensuring you understand the requirements of your end-point assessment	80%	20%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	60%	40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	80%	20%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	80%	20%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 16 apprentices)

  75%25%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  88%12%

Organisation

• Organising well-structured training(selected by 16 apprentices)

  75%25%

• Providing accessible training resources(selected by 16 apprentices)

  81%19%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  69%31%

• Taking into account your previous learning(selected by 16 apprentices)

  75%25%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  69%31%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  88%12%

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  94%6%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  88%12%

• Resolving any issues you have(selected by 16 apprentices)

  88%12%

• Preparing you for success in your future career(selected by 16 apprentices)

  81%19%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	88%	12%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	75%	25%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	69%	31%
Taking into account your previous learning	75%	25%
Giving you relevant training that helps you perform your job better	69%	31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	94%	6%
Supporting you and your apprenticeship	88%	12%
Resolving any issues you have	88%	12%
Preparing you for success in your future career	81%	19%

Contact this training provider

• Registered address: Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, RH2 8EF
• Email: apprenticeshipsSAL@surreycc.gov.uk
• Telephone: 03002001044
• Website: https://www.surreycc.gov.uk/schools-and-learning/adult-learning/courses/adult-learning-apprenticeship-courses

Training provider overview and courses delivered

View 12 courses delivered by this training provider

Select a course to view location, training options and contact details

• Business administrator (level 3)
• Children, young people and families manager (level 5)
• Children, young people and families practitioner (level 4)
• Coaching professional (level 5)
• Customer service practitioner (level 2)
• Customer service specialist (level 3)
• Emergency contact handler (level 3)
• Operational firefighter (level 3)
• Operations manager (level 5)
• Outdoor activity instructor (level 3)
• Teaching assistant (level 3)
• Team leader (level 3)

Surrey Adult Learning is a Surrey County Council service delivering apprenticeships since 2017. We provide apprenticeships in Business Administration, Customer Service and Team Leader Supervisor in Surrey and surrounds.

Our team of Trainer Assessors and Tutors have many years experience in their industry areas and in work based training, having worked with a wide range of employers. We offer employers a bespoke service tailored to the needs of their organisation and employees.

We can train both new and existing staff members where their development needs can be supported by an apprenticeship. We work with City & Guilds, NCFE & ILM to offer apprenticeships which give your employees a recognised qualification and or apprenticeship standard.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for SURREY COUNTY COUNCIL .

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Shortlisted

SURREY COUNTY COUNCIL is 1 of 472 training providers for Operations manager (level 5).

View training providers for this course

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