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of apprentices (90 of 110) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 17.9% did not pass or left the course before taking their assessment.
60.5% national achievement rate
Participation
229
apprentices have completed a course and taken their end-point assessment with this provider since 2019.
Data for all courses delivered by this provider, collected by the Department for Education.
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 5 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(5 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 5 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 5 apprentices)
100%0%
Providing accessible training resources(selected by 5 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
80%20%
Taking into account your previous learning(selected by 5 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 5 apprentices)
100%0%
Resolving any issues you have(selected by 5 apprentices)
100%0%
Preparing you for success in your future career(selected by 5 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 6 apprentices)
50%50%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 6 apprentices)
50%50%
Providing accessible training resources(selected by 6 apprentices)
67%33%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
67%33%
Taking into account your previous learning(selected by 6 apprentices)
50%50%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
50%50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 6 apprentices)
83%17%
Resolving any issues you have(selected by 6 apprentices)
67%33%
Preparing you for success in your future career(selected by 6 apprentices)
67%33%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
50%
50%
Ensuring you understand the requirements of your end-point assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
50%
50%
Providing accessible training resources
67%
33%
Balancing online learning with classroom-based training to suit your apprenticeship
67%
33%
Taking into account your previous learning
50%
50%
Giving you relevant training that helps you perform your job better
50%
50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
67%
33%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(5 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 5 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
80%20%
Organisation
Organising well-structured training(selected by 5 apprentices)
80%20%
Providing accessible training resources(selected by 5 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
60%40%
Taking into account your previous learning(selected by 5 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
60%40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 5 apprentices)
80%20%
Resolving any issues you have(selected by 5 apprentices)
100%0%
Preparing you for success in your future career(selected by 5 apprentices)
80%20%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
80%
20%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
80%
20%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
60%
40%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
60%
40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
80%
20%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(16 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 16 apprentices)
75%25%
Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 16 apprentices)
75%25%
Providing accessible training resources(selected by 16 apprentices)
81%19%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)
69%31%
Taking into account your previous learning(selected by 16 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 16 apprentices)
69%31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)
88%12%
Support
Helping you learn new skills and develop existing ones(selected by 16 apprentices)
94%6%
Supporting you and your apprenticeship(selected by 16 apprentices)
88%12%
Resolving any issues you have(selected by 16 apprentices)
88%12%
Preparing you for success in your future career(selected by 16 apprentices)
81%19%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
75%
25%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
75%
25%
Providing accessible training resources
81%
19%
Balancing online learning with classroom-based training to suit your apprenticeship
69%
31%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
69%
31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
88%
12%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
94%
6%
Supporting you and your apprenticeship
88%
12%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
81%
19%
Contact this training provider
Registered address
SURREY COUNTY COUNCIL, Woodhatch Place, 11 Cockshot Hill, Woodhatch, Reigate, RH2 8EF
Surrey Adult Learning is a Surrey County Council service delivering apprenticeships since 2017. We provide apprenticeships in Business Administration, Customer Service and Team Leader Supervisor in Surrey and surrounds.
Our team of Trainer Assessors and Tutors have many years experience in their industry areas and in work based training, having worked with a wide range of employers. We offer employers a bespoke service tailored to the needs of their organisation and employees.
We can train both new and existing staff members where their development needs can be supported by an apprenticeship. We work with City & Guilds, NCFE & ILM to offer apprenticeships which give your employees a recognised qualification and or apprenticeship standard.