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Training provider

WEST HERTS COLLEGE

UKPRN 10007417
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Training provider achievements and participation

Achievements

65.6%

of apprentices (98 of 150) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 34.4% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

420

apprentices have completed a course and taken their end-point assessment with this provider since 2019.

Data for all courses delivered by this provider, collected by the Department for Education.

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 8 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

    75%25%

Organisation

  • Organising well-structured training(selected by 8 apprentices)

    88%12%
  • Providing accessible training resources(selected by 8 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

    88%12%
  • Taking into account your previous learning(selected by 8 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

    88%12%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 8 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 8 apprentices)

    75%25%
  • Resolving any issues you have(selected by 8 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 8 apprentices)

    75%25%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 75% 25%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 88% 12%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 75% 25%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    80%20%
  • Communication with employers(selected by 10 employers)

    70%30%
  • Getting new apprentices started(selected by 9 employers)

    78%22%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 3 employers)

    33%67%
  • Initial assessment of apprentices(selected by 5 employers)

    60%40%
  • Reporting on progress of apprentices(selected by 5 employers)

    40%60%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 5
Communication with employers 70% 30% 10
Getting new apprentices started 78% 22% 9
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 33% 67% 3
Initial assessment of apprentices 60% 40% 5
Reporting on progress of apprentices 40% 60% 5
Adapting to my needs 0% 100% 2
Training facilities 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    57%43%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    57%43%

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    57%43%
  • Providing accessible training resources(selected by 7 apprentices)

    71%29%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    57%43%
  • Taking into account your previous learning(selected by 7 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    43%57%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    71%29%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    57%43%
  • Resolving any issues you have(selected by 7 apprentices)

    57%43%
  • Preparing you for success in your future career(selected by 7 apprentices)

    57%43%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 57% 43%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 57% 43%
Providing accessible training resources 71% 29%
Balancing online learning with classroom-based training to suit your apprenticeship 57% 43%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 43% 57%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 71% 29%
Supporting you and your apprenticeship 57% 43%
Resolving any issues you have 57% 43%
Preparing you for success in your future career 57% 43%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    50%50%
  • Communication with employers(selected by 8 employers)

    25%75%
  • Getting new apprentices started(selected by 4 employers)

    25%75%
  • Improving apprentice skills(selected by 6 employers)

    83%17%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 3 employers)

    0%100%
  • Reporting on progress of apprentices(selected by 6 employers)

    17%83%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 4
Communication with employers 25% 75% 8
Getting new apprentices started 25% 75% 4
Improving apprentice skills 83% 17% 6
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 0% 100% 3
Reporting on progress of apprentices 17% 83% 6
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (15 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    25%75%
  • Communication with employers(selected by 9 employers)

    33%67%
  • Getting new apprentices started(selected by 3 employers)

    67%33%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 5 employers)

    80%20%
  • Initial assessment of apprentices(selected by 4 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 10 employers)

    20%80%
  • Adapting to my needs(selected by 6 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 25% 75% 4
Communication with employers 33% 67% 9
Getting new apprentices started 67% 33% 3
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 80% 20% 5
Initial assessment of apprentices 75% 25% 4
Reporting on progress of apprentices 20% 80% 10
Adapting to my needs 83% 17% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (36 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 13 employers)

    54%46%
  • Communication with employers(selected by 27 employers)

    44%56%
  • Getting new apprentices started(selected by 16 employers)

    62%38%
  • Improving apprentice skills(selected by 12 employers)

    83%17%
  • Working with small numbers of apprentices(selected by 11 employers)

    64%36%
  • Initial assessment of apprentices(selected by 12 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 21 employers)

    24%76%
  • Adapting to my needs(selected by 8 employers)

    62%38%
  • Training facilities(selected by 6 employers)

    83%17%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 54% 46% 13
Communication with employers 44% 56% 27
Getting new apprentices started 62% 38% 16
Improving apprentice skills 83% 17% 12
Working with small numbers of apprentices 64% 36% 11
Initial assessment of apprentices 50% 50% 12
Reporting on progress of apprentices 24% 76% 21
Adapting to my needs 62% 38% 8
Training facilities 83% 17% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (15 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 15 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)

    67%33%

Organisation

  • Organising well-structured training(selected by 15 apprentices)

    73%27%
  • Providing accessible training resources(selected by 15 apprentices)

    73%27%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)

    73%27%
  • Taking into account your previous learning(selected by 15 apprentices)

    93%7%
  • Giving you relevant training that helps you perform your job better(selected by 15 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)

    93%7%

Support

  • Helping you learn new skills and develop existing ones(selected by 15 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 15 apprentices)

    67%33%
  • Resolving any issues you have(selected by 15 apprentices)

    67%33%
  • Preparing you for success in your future career(selected by 15 apprentices)

    67%33%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 73% 27%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 93% 7%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 67% 33%

Contact this training provider

Registered address
WEST HERTS COLLEGE, Watford Campus, Hempstead Road, Watford, WD17 3EZ
Telephone
01923 812000

Training provider overview

West Herts College Group is a large general Further Education College which offers a range of education opportunities across campuses in Hemel Hempstead, Luton and Watford. The College provides technical and professional education and training through professionally skilled teachers and assessors who have a solid understanding of local labour market needs across the region. This understanding shapes the broad range of courses and qualifications, offered on a full and part-time basis, covering further education, higher education, apprenticeships, professional and community learning.