Skip to main content

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)


Training provider

The JGA Group

UKPRN 10006710
View training provider details, including courses delivered, achievement rating, participation, reviews and contact details.

Select a course

You can select a course for more information, including how training takes place with locations, course-specific achievement rates and participation.

Training provider achievements and participation

Achievements

70.3%

of apprentices (239 of 340) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 29.7% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

1,286

apprentices have completed a course and taken their end-point assessment with this provider since 2018.

Data for all courses delivered by this provider, collected by the Department for Education.

Employer and apprentice reviews for this training provider

Employers

Good

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 41 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    0%100%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 0% 100% 1
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (25 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 25 apprentices)

    56%44%
  • Ensuring you understand the requirements of your end-point assessment(selected by 25 apprentices)

    76%24%

Organisation

  • Organising well-structured training(selected by 25 apprentices)

    60%40%
  • Providing accessible training resources(selected by 25 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 25 apprentices)

    52%48%
  • Taking into account your previous learning(selected by 25 apprentices)

    64%36%
  • Giving you relevant training that helps you perform your job better(selected by 25 apprentices)

    60%40%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 25 apprentices)

    80%20%

Support

  • Helping you learn new skills and develop existing ones(selected by 25 apprentices)

    60%40%
  • Supporting you and your apprenticeship(selected by 25 apprentices)

    72%28%
  • Resolving any issues you have(selected by 25 apprentices)

    76%24%
  • Preparing you for success in your future career(selected by 25 apprentices)

    68%32%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 56% 44%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 60% 40%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 52% 48%
Taking into account your previous learning 64% 36%
Giving you relevant training that helps you perform your job better 60% 40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 60% 40%
Supporting you and your apprenticeship 72% 28%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 68% 32%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (41 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 41 apprentices)

    71%29%
  • Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)

    76%24%

Organisation

  • Organising well-structured training(selected by 41 apprentices)

    76%24%
  • Providing accessible training resources(selected by 41 apprentices)

    85%15%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 41 apprentices)

    63%37%
  • Giving you relevant training that helps you perform your job better(selected by 41 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)

    76%24%

Support

  • Helping you learn new skills and develop existing ones(selected by 41 apprentices)

    85%15%
  • Supporting you and your apprenticeship(selected by 41 apprentices)

    80%20%
  • Resolving any issues you have(selected by 41 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 41 apprentices)

    71%29%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 76% 24%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 63% 37%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 71% 29%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (21 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    100%0%
  • Communication with employers(selected by 15 employers)

    60%40%
  • Getting new apprentices started(selected by 10 employers)

    80%20%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Working with small numbers of apprentices(selected by 10 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 10 employers)

    40%60%
  • Adapting to my needs(selected by 5 employers)

    80%20%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 7
Communication with employers 60% 40% 15
Getting new apprentices started 80% 20% 10
Improving apprentice skills 60% 40% 5
Working with small numbers of apprentices 100% 0% 10
Initial assessment of apprentices 75% 25% 4
Reporting on progress of apprentices 40% 60% 10
Adapting to my needs 80% 20% 5
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (65 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 65 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 65 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 65 apprentices)

    85%15%
  • Providing accessible training resources(selected by 65 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 65 apprentices)

    60%40%
  • Taking into account your previous learning(selected by 65 apprentices)

    58%42%
  • Giving you relevant training that helps you perform your job better(selected by 65 apprentices)

    75%25%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 65 apprentices)

    82%18%

Support

  • Helping you learn new skills and develop existing ones(selected by 65 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 65 apprentices)

    88%12%
  • Resolving any issues you have(selected by 65 apprentices)

    89%11%
  • Preparing you for success in your future career(selected by 65 apprentices)

    80%20%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 85% 15%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 60% 40%
Taking into account your previous learning 58% 42%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 88% 12%
Resolving any issues you have 89% 11%
Preparing you for success in your future career 80% 20%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (96 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 25 employers)

    84%16%
  • Communication with employers(selected by 78 employers)

    47%53%
  • Getting new apprentices started(selected by 50 employers)

    96%4%
  • Improving apprentice skills(selected by 26 employers)

    92%8%
  • Working with small numbers of apprentices(selected by 33 employers)

    100%0%
  • Initial assessment of apprentices(selected by 22 employers)

    91%9%
  • Reporting on progress of apprentices(selected by 49 employers)

    16%84%
  • Adapting to my needs(selected by 20 employers)

    55%45%
  • Training facilities(selected by 6 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 84% 16% 25
Communication with employers 47% 53% 78
Getting new apprentices started 96% 4% 50
Improving apprentice skills 92% 8% 26
Working with small numbers of apprentices 100% 0% 33
Initial assessment of apprentices 91% 9% 22
Reporting on progress of apprentices 16% 84% 49
Adapting to my needs 55% 45% 20
Training facilities 67% 33% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    100%0%
  • Providing accessible training resources(selected by 6 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    100%0%
  • Resolving any issues you have(selected by 6 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 6 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (58 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 14 employers)

    79%21%
  • Communication with employers(selected by 40 employers)

    50%50%
  • Getting new apprentices started(selected by 25 employers)

    80%20%
  • Improving apprentice skills(selected by 15 employers)

    87%13%
  • Working with small numbers of apprentices(selected by 21 employers)

    100%0%
  • Initial assessment of apprentices(selected by 13 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 29 employers)

    38%62%
  • Adapting to my needs(selected by 9 employers)

    78%22%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 79% 21% 14
Communication with employers 50% 50% 40
Getting new apprentices started 80% 20% 25
Improving apprentice skills 87% 13% 15
Working with small numbers of apprentices 100% 0% 21
Initial assessment of apprentices 92% 8% 13
Reporting on progress of apprentices 38% 62% 29
Adapting to my needs 78% 22% 9
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (177 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 47 employers)

    85%15%
  • Communication with employers(selected by 134 employers)

    49%51%
  • Getting new apprentices started(selected by 86 employers)

    90%10%
  • Improving apprentice skills(selected by 48 employers)

    88%12%
  • Working with small numbers of apprentices(selected by 65 employers)

    100%0%
  • Initial assessment of apprentices(selected by 39 employers)

    90%10%
  • Reporting on progress of apprentices(selected by 90 employers)

    26%74%
  • Adapting to my needs(selected by 34 employers)

    65%35%
  • Training facilities(selected by 10 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 85% 15% 47
Communication with employers 49% 51% 134
Getting new apprentices started 90% 10% 86
Improving apprentice skills 88% 12% 48
Working with small numbers of apprentices 100% 0% 65
Initial assessment of apprentices 90% 10% 39
Reporting on progress of apprentices 26% 74% 90
Adapting to my needs 65% 35% 34
Training facilities 80% 20% 10

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (137 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 137 apprentices)

    72%28%
  • Ensuring you understand the requirements of your end-point assessment(selected by 137 apprentices)

    74%26%

Organisation

  • Organising well-structured training(selected by 137 apprentices)

    78%22%
  • Providing accessible training resources(selected by 137 apprentices)

    84%16%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 137 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 137 apprentices)

    63%37%
  • Giving you relevant training that helps you perform your job better(selected by 137 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 137 apprentices)

    80%20%

Support

  • Helping you learn new skills and develop existing ones(selected by 137 apprentices)

    82%18%
  • Supporting you and your apprenticeship(selected by 137 apprentices)

    83%17%
  • Resolving any issues you have(selected by 137 apprentices)

    85%15%
  • Preparing you for success in your future career(selected by 137 apprentices)

    76%24%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 78% 22%
Providing accessible training resources 84% 16%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 63% 37%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 76% 24%

Contact this training provider

Registered address
The JGA Group, Unit 201, 2nd Floor Metroline House, 118-122 College Road, Harrow, HA1 1BQ
Telephone
020 8426 2666

Training provider overview

JGA provides niche, flexible, apprenticeships nationally for corporate growth functions and public sector professions.

We work closely with professional bodies and value diversity, holding the 2023 W. London Business Awards Provider of the Year Award, the 2021 Queens Award for Enterprise Promoting Opportunity, 2020 BAME Apprenticeship Training Provider Award.

Clients are mainly well known organisations within private, public and voluntary sectors. We are security compliant and ISO27001, ISO22301 and ISO14001 accredited.