We use cookies to collect information about how you use this service. We use this information to make the service work as well as possible and improve this service.
of apprentices (239 of 340) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 29.7% did not pass or left the course before taking their assessment.
60.5% national achievement rate
Participation
1,392
apprentices have completed a course and taken their end-point assessment with this provider since 2018.
Data for all courses delivered by this provider, collected by the Department for Education.
Employer and apprentice reviews for this training provider
Employers
Good
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 26 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(7 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(26 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 26 apprentices)
58%42%
Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)
77%23%
Organisation
Organising well-structured training(selected by 26 apprentices)
62%38%
Providing accessible training resources(selected by 26 apprentices)
81%19%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)
50%50%
Taking into account your previous learning(selected by 26 apprentices)
62%38%
Giving you relevant training that helps you perform your job better(selected by 26 apprentices)
58%42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)
81%19%
Support
Helping you learn new skills and develop existing ones(selected by 26 apprentices)
58%42%
Supporting you and your apprenticeship(selected by 26 apprentices)
73%27%
Resolving any issues you have(selected by 26 apprentices)
77%23%
Preparing you for success in your future career(selected by 26 apprentices)
62%38%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
58%
42%
Ensuring you understand the requirements of your end-point assessment
77%
23%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
62%
38%
Providing accessible training resources
81%
19%
Balancing online learning with classroom-based training to suit your apprenticeship
50%
50%
Taking into account your previous learning
62%
38%
Giving you relevant training that helps you perform your job better
58%
42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
81%
19%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
58%
42%
Supporting you and your apprenticeship
73%
27%
Resolving any issues you have
77%
23%
Preparing you for success in your future career
62%
38%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(41 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 41 apprentices)
71%29%
Ensuring you understand the requirements of your end-point assessment(selected by 41 apprentices)
76%24%
Organisation
Organising well-structured training(selected by 41 apprentices)
76%24%
Providing accessible training resources(selected by 41 apprentices)
85%15%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 41 apprentices)
71%29%
Taking into account your previous learning(selected by 41 apprentices)
63%37%
Giving you relevant training that helps you perform your job better(selected by 41 apprentices)
73%27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 41 apprentices)
76%24%
Support
Helping you learn new skills and develop existing ones(selected by 41 apprentices)
85%15%
Supporting you and your apprenticeship(selected by 41 apprentices)
80%20%
Resolving any issues you have(selected by 41 apprentices)
80%20%
Preparing you for success in your future career(selected by 41 apprentices)
71%29%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
71%
29%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
76%
24%
Providing accessible training resources
85%
15%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
63%
37%
Giving you relevant training that helps you perform your job better
73%
27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
76%
24%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
85%
15%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
71%
29%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(21 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 7 employers)
100%0%
Communication with employers(selected by 15 employers)
60%40%
Getting new apprentices started(selected by 10 employers)
80%20%
Improving apprentice skills(selected by 5 employers)
60%40%
Working with small numbers of apprentices(selected by 10 employers)
100%0%
Initial assessment of apprentices(selected by 4 employers)
75%25%
Reporting on progress of apprentices(selected by 10 employers)
40%60%
Adapting to my needs(selected by 5 employers)
80%20%
Training facilities(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
7
Communication with employers
60%
40%
15
Getting new apprentices started
80%
20%
10
Improving apprentice skills
60%
40%
5
Working with small numbers of apprentices
100%
0%
10
Initial assessment of apprentices
75%
25%
4
Reporting on progress of apprentices
40%
60%
10
Adapting to my needs
80%
20%
5
Training facilities
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(65 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 65 apprentices)
75%25%
Ensuring you understand the requirements of your end-point assessment(selected by 65 apprentices)
71%29%
Organisation
Organising well-structured training(selected by 65 apprentices)
85%15%
Providing accessible training resources(selected by 65 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 65 apprentices)
60%40%
Taking into account your previous learning(selected by 65 apprentices)
58%42%
Giving you relevant training that helps you perform your job better(selected by 65 apprentices)
75%25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 65 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 65 apprentices)
86%14%
Supporting you and your apprenticeship(selected by 65 apprentices)
88%12%
Resolving any issues you have(selected by 65 apprentices)
89%11%
Preparing you for success in your future career(selected by 65 apprentices)
80%20%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
75%
25%
Ensuring you understand the requirements of your end-point assessment
71%
29%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
85%
15%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
60%
40%
Taking into account your previous learning
58%
42%
Giving you relevant training that helps you perform your job better
75%
25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
86%
14%
Supporting you and your apprenticeship
88%
12%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
80%
20%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(96 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 25 employers)
84%16%
Communication with employers(selected by 78 employers)
47%53%
Getting new apprentices started(selected by 50 employers)
96%4%
Improving apprentice skills(selected by 26 employers)
92%8%
Working with small numbers of apprentices(selected by 33 employers)
100%0%
Initial assessment of apprentices(selected by 22 employers)
91%9%
Reporting on progress of apprentices(selected by 49 employers)
16%84%
Adapting to my needs(selected by 20 employers)
55%45%
Training facilities(selected by 6 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
84%
16%
25
Communication with employers
47%
53%
78
Getting new apprentices started
96%
4%
50
Improving apprentice skills
92%
8%
26
Working with small numbers of apprentices
100%
0%
33
Initial assessment of apprentices
91%
9%
22
Reporting on progress of apprentices
16%
84%
49
Adapting to my needs
55%
45%
20
Training facilities
67%
33%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(6 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 6 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 6 apprentices)
100%0%
Providing accessible training resources(selected by 6 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
67%33%
Taking into account your previous learning(selected by 6 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 6 apprentices)
100%0%
Resolving any issues you have(selected by 6 apprentices)
100%0%
Preparing you for success in your future career(selected by 6 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
67%
33%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(119 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 33 employers)
88%12%
Communication with employers(selected by 94 employers)
49%51%
Getting new apprentices started(selected by 61 employers)
93%7%
Improving apprentice skills(selected by 33 employers)
88%12%
Working with small numbers of apprentices(selected by 44 employers)
100%0%
Initial assessment of apprentices(selected by 26 employers)
88%12%
Reporting on progress of apprentices(selected by 61 employers)
20%80%
Adapting to my needs(selected by 25 employers)
60%40%
Training facilities(selected by 8 employers)
75%25%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
88%
12%
33
Communication with employers
49%
51%
94
Getting new apprentices started
93%
7%
61
Improving apprentice skills
88%
12%
33
Working with small numbers of apprentices
100%
0%
44
Initial assessment of apprentices
88%
12%
26
Reporting on progress of apprentices
20%
80%
61
Adapting to my needs
60%
40%
25
Training facilities
75%
25%
8
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(145 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 138 apprentices)
72%28%
Ensuring you understand the requirements of your end-point assessment(selected by 138 apprentices)
75%25%
Organisation
Organising well-structured training(selected by 138 apprentices)
78%22%
Providing accessible training resources(selected by 138 apprentices)
84%16%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 138 apprentices)
62%38%
Taking into account your previous learning(selected by 138 apprentices)
62%38%
Giving you relevant training that helps you perform your job better(selected by 138 apprentices)
72%28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 138 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 138 apprentices)
81%19%
Supporting you and your apprenticeship(selected by 138 apprentices)
83%17%
Resolving any issues you have(selected by 138 apprentices)
85%15%
Preparing you for success in your future career(selected by 138 apprentices)
75%25%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
72%
28%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
78%
22%
Providing accessible training resources
84%
16%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
62%
38%
Giving you relevant training that helps you perform your job better
72%
28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
81%
19%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
85%
15%
Preparing you for success in your future career
75%
25%
Contact this training provider
Registered address
The JGA Group, Unit 201, 2nd Floor Metroline House, 118-122 College Road, Harrow, HA1 1BQ
Judged by Ofsted to have ‘Outstanding’ quality. JGA provides flexible, apprenticeships nationally, specialising in communications, marketing and sales; policy, service design and more.
We provide exceptional support for apprentices and line managers, work closely with professional bodies and value diversity, holding both the West London Business Awards Provider of the Year (2025, 2023), Queens Award for Enterprise.
Clients are blue chip organisations in private, public and voluntary sectors. We are security compliant and ISO27001, ISO22301 and ISO14001 accredited.