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Training provider

CANTERBURY CHRIST CHURCH UNIVERSITY

UKPRN 10001143
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Training provider achievements and participation

Achievements

74.6%

of apprentices (142 of 190) completed a course and passed the end-point assessment with this training provider in academic year 2023 to 2024. 25.4% did not pass or left the course before taking their assessment.

60.5% national achievement rate

Participation

626

apprentices have completed a course and taken their end-point assessment with this provider since 2020.

Data for all courses delivered by this provider, collected by the Department for Education.

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 29 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 11 apprentices)

    82%18%
  • Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 11 apprentices)

    100%0%
  • Providing accessible training resources(selected by 11 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

    91%9%
  • Taking into account your previous learning(selected by 11 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 11 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 11 apprentices)

    100%0%
  • Resolving any issues you have(selected by 11 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 11 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 82% 18%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 91% 9%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (29 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 29 apprentices)

    83%17%
  • Ensuring you understand the requirements of your end-point assessment(selected by 29 apprentices)

    93%7%

Organisation

  • Organising well-structured training(selected by 29 apprentices)

    90%10%
  • Providing accessible training resources(selected by 29 apprentices)

    97%3%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 29 apprentices)

    90%10%
  • Taking into account your previous learning(selected by 29 apprentices)

    97%3%
  • Giving you relevant training that helps you perform your job better(selected by 29 apprentices)

    97%3%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 29 apprentices)

    93%7%

Support

  • Helping you learn new skills and develop existing ones(selected by 29 apprentices)

    97%3%
  • Supporting you and your apprenticeship(selected by 29 apprentices)

    86%14%
  • Resolving any issues you have(selected by 29 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 29 apprentices)

    93%7%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 83% 17%
Ensuring you understand the requirements of your end-point assessment 93% 7%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 90% 10%
Providing accessible training resources 97% 3%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 97% 3%
Giving you relevant training that helps you perform your job better 97% 3%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 97% 3%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 93% 7%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 2
Getting new apprentices started 100% 0% 1
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (58 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 58 apprentices)

    66%34%
  • Ensuring you understand the requirements of your end-point assessment(selected by 58 apprentices)

    74%26%

Organisation

  • Organising well-structured training(selected by 58 apprentices)

    74%26%
  • Providing accessible training resources(selected by 58 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 58 apprentices)

    88%12%
  • Taking into account your previous learning(selected by 58 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 58 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 58 apprentices)

    97%3%

Support

  • Helping you learn new skills and develop existing ones(selected by 58 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 58 apprentices)

    83%17%
  • Resolving any issues you have(selected by 58 apprentices)

    81%19%
  • Preparing you for success in your future career(selected by 58 apprentices)

    84%16%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 66% 34%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 74% 26%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 97% 3%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 84% 16%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (8 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    50%50%
  • Communication with employers(selected by 5 employers)

    20%80%
  • Getting new apprentices started(selected by 4 employers)

    75%25%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 7 employers)

    14%86%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 4
Communication with employers 20% 80% 5
Getting new apprentices started 75% 25% 4
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 14% 86% 7
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (61 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 61 apprentices)

    70%30%
  • Ensuring you understand the requirements of your end-point assessment(selected by 61 apprentices)

    87%13%

Organisation

  • Organising well-structured training(selected by 61 apprentices)

    84%16%
  • Providing accessible training resources(selected by 61 apprentices)

    93%7%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 61 apprentices)

    85%15%
  • Taking into account your previous learning(selected by 61 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 61 apprentices)

    95%5%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 61 apprentices)

    95%5%

Support

  • Helping you learn new skills and develop existing ones(selected by 61 apprentices)

    98%2%
  • Supporting you and your apprenticeship(selected by 61 apprentices)

    92%8%
  • Resolving any issues you have(selected by 61 apprentices)

    87%13%
  • Preparing you for success in your future career(selected by 61 apprentices)

    92%8%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 84% 16%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 95% 5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 98% 2%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 92% 8%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (35 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 10 employers)

    80%20%
  • Communication with employers(selected by 27 employers)

    74%26%
  • Getting new apprentices started(selected by 18 employers)

    83%17%
  • Improving apprentice skills(selected by 8 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 8 employers)

    62%38%
  • Initial assessment of apprentices(selected by 9 employers)

    89%11%
  • Reporting on progress of apprentices(selected by 20 employers)

    70%30%
  • Adapting to my needs(selected by 7 employers)

    86%14%
  • Training facilities(selected by 8 employers)

    62%38%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 10
Communication with employers 74% 26% 27
Getting new apprentices started 83% 17% 18
Improving apprentice skills 75% 25% 8
Working with small numbers of apprentices 62% 38% 8
Initial assessment of apprentices 89% 11% 9
Reporting on progress of apprentices 70% 30% 20
Adapting to my needs 86% 14% 7
Training facilities 62% 38% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (8 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 8 apprentices)

    62%38%
  • Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 8 apprentices)

    88%12%
  • Providing accessible training resources(selected by 8 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 8 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 8 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)

    88%12%

Support

  • Helping you learn new skills and develop existing ones(selected by 8 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 8 apprentices)

    100%0%
  • Resolving any issues you have(selected by 8 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 8 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 88% 12%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 88% 12%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (45 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 16 employers)

    69%31%
  • Communication with employers(selected by 32 employers)

    66%34%
  • Getting new apprentices started(selected by 23 employers)

    83%17%
  • Improving apprentice skills(selected by 11 employers)

    82%18%
  • Working with small numbers of apprentices(selected by 9 employers)

    56%44%
  • Initial assessment of apprentices(selected by 10 employers)

    90%10%
  • Reporting on progress of apprentices(selected by 27 employers)

    56%44%
  • Adapting to my needs(selected by 7 employers)

    86%14%
  • Training facilities(selected by 12 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 69% 31% 16
Communication with employers 66% 34% 32
Getting new apprentices started 83% 17% 23
Improving apprentice skills 82% 18% 11
Working with small numbers of apprentices 56% 44% 9
Initial assessment of apprentices 90% 10% 10
Reporting on progress of apprentices 56% 44% 27
Adapting to my needs 86% 14% 7
Training facilities 75% 25% 12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (170 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 167 apprentices)

    71%29%
  • Ensuring you understand the requirements of your end-point assessment(selected by 167 apprentices)

    84%16%

Organisation

  • Organising well-structured training(selected by 167 apprentices)

    83%17%
  • Providing accessible training resources(selected by 167 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 167 apprentices)

    88%12%
  • Taking into account your previous learning(selected by 167 apprentices)

    84%16%
  • Giving you relevant training that helps you perform your job better(selected by 167 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 167 apprentices)

    95%5%

Support

  • Helping you learn new skills and develop existing ones(selected by 167 apprentices)

    96%4%
  • Supporting you and your apprenticeship(selected by 167 apprentices)

    89%11%
  • Resolving any issues you have(selected by 167 apprentices)

    87%13%
  • Preparing you for success in your future career(selected by 167 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 83% 17%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 88% 12%
Taking into account your previous learning 84% 16%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 89% 11%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 90% 10%

Contact this training provider

Registered address
CANTERBURY CHRIST CHURCH UNIVERSITY, North Holmes Road, Canterbury, CT1 1QU
Telephone
01227 767700

Training provider overview

For more than 50 years, Canterbury Christ Church University has been a big part of the Kent community, providing education which makes a real and positive difference to people's lives.

  • We're ranked in the top 50 of the best UK universities for student experience.

  • Our national and international partnerships help to make our work and our graduates relevant to the changing world around us.

  • We are already a major supply of work-based training at undergraduate and postgraduate level, especially for public services and management

  • We are committed to co-designed and flexible curricula and delivery

  • We have provided work-based training since our inception