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This provider offers these training options for this course.
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Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice's workplaces across England.
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
No data
Not enough apprentices have completed a course with this provider to show participation
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Excellent
average review from 15 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Poor(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
50%50%
Communication with employers(selected by 1 employer)
0%100%
Improving apprentice skills(selected by 2 employers)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
50%
50%
2
Communication with employers
0%
100%
1
Improving apprentice skills
0%
100%
2
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
100%
0%
1
Training facilities
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 11 apprentices)
55%45%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
64%36%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 11 apprentices)
55%45%
Providing accessible training resources(selected by 11 apprentices)
64%36%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
55%45%
Taking into account your previous learning(selected by 11 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
64%36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
82%18%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
64%36%
Supporting you and your apprenticeship(selected by 11 apprentices)
64%36%
Resolving any issues you have(selected by 11 apprentices)
73%27%
Preparing you for success in your future career(selected by 11 apprentices)
64%36%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
55%
45%
Ensuring you understand the requirements of your end-point assessment
64%
36%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
55%
45%
Providing accessible training resources
64%
36%
Balancing online learning with classroom-based training to suit your apprenticeship
55%
45%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
64%
36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
64%
36%
Supporting you and your apprenticeship
64%
36%
Resolving any issues you have
73%
27%
Preparing you for success in your future career
64%
36%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(15 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 15 apprentices)
80%20%
Ensuring you understand the requirements of your end-point assessment(selected by 15 apprentices)
93%7%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 15 apprentices)
80%20%
Providing accessible training resources(selected by 15 apprentices)
87%13%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 15 apprentices)
80%20%
Taking into account your previous learning(selected by 15 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 15 apprentices)
93%7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 15 apprentices)
80%20%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 15 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 15 apprentices)
93%7%
Resolving any issues you have(selected by 15 apprentices)
80%20%
Preparing you for success in your future career(selected by 15 apprentices)
87%13%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
80%
20%
Ensuring you understand the requirements of your end-point assessment
93%
7%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
80%
20%
Providing accessible training resources
87%
13%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
93%
7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
87%
13%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(20 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
78%22%
Communication with employers(selected by 17 employers)
82%18%
Getting new apprentices started(selected by 15 employers)
93%7%
Improving apprentice skills(selected by 8 employers)
88%12%
Working with small numbers of apprentices(selected by 3 employers)
67%33%
Initial assessment of apprentices(selected by 4 employers)
50%50%
Reporting on progress of apprentices(selected by 10 employers)
50%50%
Adapting to my needs(selected by 5 employers)
80%20%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
9
Communication with employers
82%
18%
17
Getting new apprentices started
93%
7%
15
Improving apprentice skills
88%
12%
8
Working with small numbers of apprentices
67%
33%
3
Initial assessment of apprentices
50%
50%
4
Reporting on progress of apprentices
50%
50%
10
Adapting to my needs
80%
20%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(12 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 12 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)
92%8%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 12 apprentices)
92%8%
Providing accessible training resources(selected by 12 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)
83%17%
Taking into account your previous learning(selected by 12 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 12 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)
92%8%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 12 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 12 apprentices)
92%8%
Resolving any issues you have(selected by 12 apprentices)
100%0%
Preparing you for success in your future career(selected by 12 apprentices)
92%8%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
92%
8%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
92%
8%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
92%
8%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
92%
8%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
92%
8%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Reporting on progress of apprentices
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(12 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 10 employers)
70%30%
Getting new apprentices started(selected by 7 employers)
86%14%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 4 employers)
25%75%
Adapting to my needs(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
70%
30%
10
Getting new apprentices started
86%
14%
7
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
25%
75%
4
Adapting to my needs
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(38 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 13 employers)
77%23%
Communication with employers(selected by 29 employers)
72%28%
Getting new apprentices started(selected by 22 employers)
91%9%
Improving apprentice skills(selected by 11 employers)
73%27%
Working with small numbers of apprentices(selected by 6 employers)
83%17%
Initial assessment of apprentices(selected by 6 employers)
50%50%
Reporting on progress of apprentices(selected by 17 employers)
41%59%
Adapting to my needs(selected by 8 employers)
88%12%
Training facilities(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
77%
23%
13
Communication with employers
72%
28%
29
Getting new apprentices started
91%
9%
22
Improving apprentice skills
73%
27%
11
Working with small numbers of apprentices
83%
17%
6
Initial assessment of apprentices
50%
50%
6
Reporting on progress of apprentices
41%
59%
17
Adapting to my needs
88%
12%
8
Training facilities
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(38 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 38 apprentices)
76%24%
Ensuring you understand the requirements of your end-point assessment(selected by 38 apprentices)
84%16%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 38 apprentices)
76%24%
Providing accessible training resources(selected by 38 apprentices)
84%16%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 38 apprentices)
74%26%
Taking into account your previous learning(selected by 38 apprentices)
84%16%
Giving you relevant training that helps you perform your job better(selected by 38 apprentices)
87%13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 38 apprentices)
84%16%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 38 apprentices)
87%13%
Supporting you and your apprenticeship(selected by 38 apprentices)
84%16%
Resolving any issues you have(selected by 38 apprentices)
84%16%
Preparing you for success in your future career(selected by 38 apprentices)
82%18%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
76%
24%
Ensuring you understand the requirements of your end-point assessment
84%
16%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
76%
24%
Providing accessible training resources
84%
16%
Balancing online learning with classroom-based training to suit your apprenticeship
74%
26%
Taking into account your previous learning
84%
16%
Giving you relevant training that helps you perform your job better
87%
13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
84%
16%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
eTraining is a leading provider of apprenticeships, QCF's and work based learning in the South East specialising in Management, Health and Social Care, Children and Young People's Workforce, Customer Service and Business Administration. Founded in 1998, eTraining has trained thousands of people for hundreds of employers; providing flexible and affordable, accredited training programmes in Management, Care, Early Years, Administration and Customer service.