Training provider

CSA (SERVICES) LTD

Employer reviews

Excellent (169 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	63%	37%	115
Reporting on progress of apprentices	29%	71%	89
Working with small numbers of apprentices	97%	3%	74
Getting new apprentices started	93%	7%	57
Providing the right training at the right time	81%	19%	48
Improving apprentice skills	88%	12%	42
Adapting to my needs	73%	27%	37
Initial assessment of apprentices	67%	33%	30
Training facilities	64%	36%	14

Apprentice reviews

Excellent (14 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	86%	14%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	93%	7%

Provider overview

The Credit Services Association is a Trade Association which represents the Debt Collection/Purchase Sector in the UK. Amongst a range of services we provide including a binding code of conduct for members,compliance advice and guidance, we offer training and qualifications in Debt Collection and Compliance. Our apprenticeship programmes are available across England and we specialise in Credit and Collections,Compliance and Counter Fraud Investigation . Wholly employer-owned, our apprenticeship programmes are designed to meet the needs of your business and we work in full partnership with employers to ensure your apprenticeship programmes add real value to your recruitment, talent management and people development strategy.

Courses offered

View all 8 courses offered by this provider

Select a course to view locations, training options and contact details.

Advanced credit controller and debt collection specialist (level 3)

Compliance and risk officer (level 3)

Counter fraud investigator (level 4)

Credit controller and collector (level 2)

Debt adviser (level 3)

Regulatory compliance officer (level 4)

Senior compliance and risk specialist (level 6)

Trading standards professional (level 6)

Apprenticeship training course

Trading standards professional (level 6)

CSA (SERVICES) LTD’s training options

Head office

2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA

• not available At apprentice’s workplace
• available Day release
• available Block release

Apprenticeship location

Check CSA (SERVICES) LTD’s training options for the apprenticeship location.

Contact this provider about this course

• Email: apprenticeships@csa-uk.com
• Telephone: 01912170775
• Website: https://www.csa-uk.com/page/apprenticeships

Shortlisted

CSA (SERVICES) LTD is the only training provider for Trading standards professional (level 6).