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Training provider

JTL

UKPRN 10003526

Water industry network technician (level 3)

Training options for this course

This provider offers these training options for this course in CV21 1FA. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Block release

Training in blocks of a week or more at the provider's location.

117.4 miles to closest location: Develop Training Ltd, Burn Hall, York, North Yorkshire, YO61 1JB

Day release

One day a week at the provider's location.

117.4 miles to closest location: Develop Training Ltd, Burn Hall, York, North Yorkshire, YO61 1JB

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 13 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 47 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (13 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 10 employers)

    80%20%
  • Communication with employers(selected by 11 employers)

    64%36%
  • Getting new apprentices started(selected by 4 employers)

    100%0%
  • Improving apprentice skills(selected by 4 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 3 employers)

    33%67%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 8 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 5 employers)

    20%80%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 10
Communication with employers 64% 36% 11
Getting new apprentices started 100% 0% 4
Improving apprentice skills 75% 25% 4
Working with small numbers of apprentices 33% 67% 3
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 8
Adapting to my needs 0% 100% 1
Training facilities 20% 80% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (47 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 47 apprentices)

    49%51%
  • Ensuring you understand the requirements of your end-point assessment(selected by 47 apprentices)

    72%28%

Organisation

  • Organising well-structured training(selected by 47 apprentices)

    62%38%
  • Providing accessible training resources(selected by 47 apprentices)

    70%30%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 47 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 47 apprentices)

    72%28%
  • Giving you relevant training that helps you perform your job better(selected by 47 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 47 apprentices)

    79%21%

Support

  • Helping you learn new skills and develop existing ones(selected by 47 apprentices)

    64%36%
  • Supporting you and your apprenticeship(selected by 47 apprentices)

    53%47%
  • Resolving any issues you have(selected by 47 apprentices)

    55%45%
  • Preparing you for success in your future career(selected by 47 apprentices)

    68%32%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 49% 51%
Ensuring you understand the requirements of your end-point assessment 72% 28%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 62% 38%
Providing accessible training resources 70% 30%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 64% 36%
Supporting you and your apprenticeship 53% 47%
Resolving any issues you have 55% 45%
Preparing you for success in your future career 68% 32%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Getting new apprentices started(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Getting new apprentices started 0% 100% 1
Reporting on progress of apprentices 0% 100% 1
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (67 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 67 apprentices)

    57%43%
  • Ensuring you understand the requirements of your end-point assessment(selected by 67 apprentices)

    66%34%

Organisation

  • Organising well-structured training(selected by 67 apprentices)

    63%37%
  • Providing accessible training resources(selected by 67 apprentices)

    73%27%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 67 apprentices)

    66%34%
  • Taking into account your previous learning(selected by 67 apprentices)

    72%28%
  • Giving you relevant training that helps you perform your job better(selected by 67 apprentices)

    73%27%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 67 apprentices)

    84%16%

Support

  • Helping you learn new skills and develop existing ones(selected by 67 apprentices)

    69%31%
  • Supporting you and your apprenticeship(selected by 67 apprentices)

    67%33%
  • Resolving any issues you have(selected by 67 apprentices)

    61%39%
  • Preparing you for success in your future career(selected by 67 apprentices)

    72%28%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 57% 43%
Ensuring you understand the requirements of your end-point assessment 66% 34%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 63% 37%
Providing accessible training resources 73% 27%
Balancing online learning with classroom-based training to suit your apprenticeship 66% 34%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 73% 27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 69% 31%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 61% 39%
Preparing you for success in your future career 72% 28%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (170 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 89 employers)

    65%35%
  • Communication with employers(selected by 131 employers)

    43%57%
  • Getting new apprentices started(selected by 86 employers)

    60%40%
  • Improving apprentice skills(selected by 64 employers)

    66%34%
  • Working with small numbers of apprentices(selected by 22 employers)

    77%23%
  • Initial assessment of apprentices(selected by 22 employers)

    59%41%
  • Reporting on progress of apprentices(selected by 88 employers)

    39%61%
  • Adapting to my needs(selected by 26 employers)

    42%58%
  • Training facilities(selected by 56 employers)

    66%34%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 65% 35% 89
Communication with employers 43% 57% 131
Getting new apprentices started 60% 40% 86
Improving apprentice skills 66% 34% 64
Working with small numbers of apprentices 77% 23% 22
Initial assessment of apprentices 59% 41% 22
Reporting on progress of apprentices 39% 61% 88
Adapting to my needs 42% 58% 26
Training facilities 66% 34% 56

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (76 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 76 apprentices)

    62%38%
  • Ensuring you understand the requirements of your end-point assessment(selected by 76 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 76 apprentices)

    68%32%
  • Providing accessible training resources(selected by 76 apprentices)

    76%24%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 76 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 76 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 76 apprentices)

    75%25%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 76 apprentices)

    82%18%

Support

  • Helping you learn new skills and develop existing ones(selected by 76 apprentices)

    79%21%
  • Supporting you and your apprenticeship(selected by 76 apprentices)

    70%30%
  • Resolving any issues you have(selected by 76 apprentices)

    70%30%
  • Preparing you for success in your future career(selected by 76 apprentices)

    74%26%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 68% 32%
Providing accessible training resources 76% 24%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 79% 21%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 70% 30%
Preparing you for success in your future career 74% 26%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (173 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 55 employers)

    56%44%
  • Communication with employers(selected by 130 employers)

    36%64%
  • Getting new apprentices started(selected by 70 employers)

    56%44%
  • Improving apprentice skills(selected by 43 employers)

    77%23%
  • Working with small numbers of apprentices(selected by 34 employers)

    91%9%
  • Initial assessment of apprentices(selected by 45 employers)

    71%29%
  • Reporting on progress of apprentices(selected by 116 employers)

    34%66%
  • Adapting to my needs(selected by 28 employers)

    39%61%
  • Training facilities(selected by 40 employers)

    85%15%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 56% 44% 55
Communication with employers 36% 64% 130
Getting new apprentices started 56% 44% 70
Improving apprentice skills 77% 23% 43
Working with small numbers of apprentices 91% 9% 34
Initial assessment of apprentices 71% 29% 45
Reporting on progress of apprentices 34% 66% 116
Adapting to my needs 39% 61% 28
Training facilities 85% 15% 40

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 14 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

    86%14%

Organisation

  • Organising well-structured training(selected by 14 apprentices)

    86%14%
  • Providing accessible training resources(selected by 14 apprentices)

    93%7%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 14 apprentices)

    79%21%
  • Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

    79%21%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 14 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 14 apprentices)

    86%14%
  • Resolving any issues you have(selected by 14 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 14 apprentices)

    86%14%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 86% 14%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 79% 21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 86% 14%

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (358 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 155 employers)

    63%37%
  • Communication with employers(selected by 273 employers)

    41%59%
  • Getting new apprentices started(selected by 162 employers)

    59%41%
  • Improving apprentice skills(selected by 111 employers)

    70%30%
  • Working with small numbers of apprentices(selected by 59 employers)

    83%17%
  • Initial assessment of apprentices(selected by 68 employers)

    68%32%
  • Reporting on progress of apprentices(selected by 213 employers)

    38%62%
  • Adapting to my needs(selected by 55 employers)

    40%60%
  • Training facilities(selected by 102 employers)

    71%29%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 63% 37% 155
Communication with employers 41% 59% 273
Getting new apprentices started 59% 41% 162
Improving apprentice skills 70% 30% 111
Working with small numbers of apprentices 83% 17% 59
Initial assessment of apprentices 68% 32% 68
Reporting on progress of apprentices 38% 62% 213
Adapting to my needs 40% 60% 55
Training facilities 71% 29% 102

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (209 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 204 apprentices)

    58%42%
  • Ensuring you understand the requirements of your end-point assessment(selected by 204 apprentices)

    71%29%

Organisation

  • Organising well-structured training(selected by 204 apprentices)

    66%34%
  • Providing accessible training resources(selected by 204 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 204 apprentices)

    69%31%
  • Taking into account your previous learning(selected by 204 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 204 apprentices)

    74%26%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 204 apprentices)

    82%18%

Support

  • Helping you learn new skills and develop existing ones(selected by 204 apprentices)

    73%27%
  • Supporting you and your apprenticeship(selected by 204 apprentices)

    66%34%
  • Resolving any issues you have(selected by 204 apprentices)

    64%36%
  • Preparing you for success in your future career(selected by 204 apprentices)

    73%27%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 58% 42%
Ensuring you understand the requirements of your end-point assessment 71% 29%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 66% 34%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 66% 34%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 73% 27%

Contact this training provider

Registered address
Stafford House, 120-122 High Street, Orpington, BR6 0JS
Telephone
0800 085 2308

Training provider overview and courses delivered

View 6 courses delivered by this training provider

JTL work with approximately 3,800 businesses and train more apprentices than anyone else in the building services engineering sector. At the moment, we support around 8,000 young people in four apprenticeship disciplines: Electrical, Plumbing & Heating, Building Services Engineering, Engineering maintenance . As a registered charity, every penny we receive goes into the training we offer. JTL has evolved to also provide a growing choice of professional development training for those already working within the industries.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for JTL .

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Shortlisted

JTL is 1 of 3 training providers for Water industry network technician (level 3).

View training providers for this course

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