Training provider

CITY COLLEGE NORWICH

UKPRN 10004772

Youth worker (level 6)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
Day release One day a week at the provider's location.	Ipswich Road, Norwich, Norfolk, NR2 2LJ

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 6 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 21 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	0%	100%	1
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	1
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (6 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 5 employers)

  40%60%

• Getting new apprentices started(selected by 2 employers)

  100%0%

• Improving apprentice skills(selected by 3 employers)

  33%67%

• Initial assessment of apprentices(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 5 employers)

  40%60%

• Adapting to my needs(selected by 1 employer)

  0%100%

• Training facilities(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	40%	60%	5
Getting new apprentices started	100%	0%	2
Improving apprentice skills	33%	67%	3
Initial assessment of apprentices	50%	50%	2
Reporting on progress of apprentices	40%	60%	5
Adapting to my needs	0%	100%	1
Training facilities	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (21 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 21 apprentices)

  76%24%

• Ensuring you understand the requirements of your end-point assessment(selected by 21 apprentices)

  81%19%

Organisation

• Organising well-structured training(selected by 21 apprentices)

  71%29%

• Providing accessible training resources(selected by 21 apprentices)

  86%14%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 21 apprentices)

  71%29%

• Taking into account your previous learning(selected by 21 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 21 apprentices)

  71%29%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 21 apprentices)

  71%29%

Support

• Helping you learn new skills and develop existing ones(selected by 21 apprentices)

  86%14%

• Supporting you and your apprenticeship(selected by 21 apprentices)

  81%19%

• Resolving any issues you have(selected by 21 apprentices)

  76%24%

• Preparing you for success in your future career(selected by 21 apprentices)

  90%10%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	76%	24%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	71%	29%
Providing accessible training resources	86%	14%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	71%	29%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	81%	19%
Resolving any issues you have	76%	24%
Preparing you for success in your future career	90%	10%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (29 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 29 apprentices)

  66%34%

• Ensuring you understand the requirements of your end-point assessment(selected by 29 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 29 apprentices)

  72%28%

• Providing accessible training resources(selected by 29 apprentices)

  76%24%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 29 apprentices)

  76%24%

• Taking into account your previous learning(selected by 29 apprentices)

  79%21%

• Giving you relevant training that helps you perform your job better(selected by 29 apprentices)

  79%21%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 29 apprentices)

  69%31%

Support

• Helping you learn new skills and develop existing ones(selected by 29 apprentices)

  93%7%

• Supporting you and your apprenticeship(selected by 29 apprentices)

  72%28%

• Resolving any issues you have(selected by 29 apprentices)

  76%24%

• Preparing you for success in your future career(selected by 29 apprentices)

  72%28%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	66%	34%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	72%	28%
Providing accessible training resources	76%	24%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	79%	21%
Giving you relevant training that helps you perform your job better	79%	21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	69%	31%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	93%	7%
Supporting you and your apprenticeship	72%	28%
Resolving any issues you have	76%	24%
Preparing you for success in your future career	72%	28%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (35 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 17 employers)

  65%35%

• Communication with employers(selected by 31 employers)

  48%52%

• Getting new apprentices started(selected by 14 employers)

  93%7%

• Improving apprentice skills(selected by 8 employers)

  62%38%

• Working with small numbers of apprentices(selected by 4 employers)

  50%50%

• Initial assessment of apprentices(selected by 7 employers)

  57%43%

• Reporting on progress of apprentices(selected by 20 employers)

  30%70%

• Adapting to my needs(selected by 6 employers)

  17%83%

• Training facilities(selected by 17 employers)

  71%29%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	65%	35%	17
Communication with employers	48%	52%	31
Getting new apprentices started	93%	7%	14
Improving apprentice skills	62%	38%	8
Working with small numbers of apprentices	50%	50%	4
Initial assessment of apprentices	57%	43%	7
Reporting on progress of apprentices	30%	70%	20
Adapting to my needs	17%	83%	6
Training facilities	71%	29%	17

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (34 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 34 apprentices)

  50%50%

• Ensuring you understand the requirements of your end-point assessment(selected by 34 apprentices)

  65%35%

Organisation

• Organising well-structured training(selected by 34 apprentices)

  68%32%

• Providing accessible training resources(selected by 34 apprentices)

  79%21%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 34 apprentices)

  76%24%

• Taking into account your previous learning(selected by 34 apprentices)

  65%35%

• Giving you relevant training that helps you perform your job better(selected by 34 apprentices)

  65%35%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 34 apprentices)

  79%21%

Support

• Helping you learn new skills and develop existing ones(selected by 34 apprentices)

  76%24%

• Supporting you and your apprenticeship(selected by 34 apprentices)

  68%32%

• Resolving any issues you have(selected by 34 apprentices)

  65%35%

• Preparing you for success in your future career(selected by 34 apprentices)

  62%38%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	50%	50%
Ensuring you understand the requirements of your end-point assessment	65%	35%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	68%	32%
Providing accessible training resources	79%	21%
Balancing online learning with classroom-based training to suit your apprenticeship	76%	24%
Taking into account your previous learning	65%	35%
Giving you relevant training that helps you perform your job better	65%	35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	79%	21%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	76%	24%
Supporting you and your apprenticeship	68%	32%
Resolving any issues you have	65%	35%
Preparing you for success in your future career	62%	38%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (55 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 15 employers)

  73%27%

• Communication with employers(selected by 39 employers)

  51%49%

• Getting new apprentices started(selected by 22 employers)

  86%14%

• Improving apprentice skills(selected by 20 employers)

  80%20%

• Working with small numbers of apprentices(selected by 10 employers)

  80%20%

• Initial assessment of apprentices(selected by 6 employers)

  83%17%

• Reporting on progress of apprentices(selected by 21 employers)

  29%71%

• Adapting to my needs(selected by 12 employers)

  50%50%

• Training facilities(selected by 11 employers)

  82%18%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	73%	27%	15
Communication with employers	51%	49%	39
Getting new apprentices started	86%	14%	22
Improving apprentice skills	80%	20%	20
Working with small numbers of apprentices	80%	20%	10
Initial assessment of apprentices	83%	17%	6
Reporting on progress of apprentices	29%	71%	21
Adapting to my needs	50%	50%	12
Training facilities	82%	18%	11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 7 apprentices)

  57%43%

• Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

  71%29%

Organisation

• Organising well-structured training(selected by 7 apprentices)

  71%29%

• Providing accessible training resources(selected by 7 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

  57%43%

• Taking into account your previous learning(selected by 7 apprentices)

  86%14%

• Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

  86%14%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

  100%0%

Support

• Helping you learn new skills and develop existing ones(selected by 7 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 7 apprentices)

  86%14%

• Resolving any issues you have(selected by 7 apprentices)

  86%14%

• Preparing you for success in your future career(selected by 7 apprentices)

  86%14%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	57%	43%
Ensuring you understand the requirements of your end-point assessment	71%	29%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	71%	29%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	57%	43%
Taking into account your previous learning	86%	14%
Giving you relevant training that helps you perform your job better	86%	14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	86%	14%
Preparing you for success in your future career	86%	14%

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (97 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 35 employers)

  71%29%

• Communication with employers(selected by 76 employers)

  49%51%

• Getting new apprentices started(selected by 39 employers)

  90%10%

• Improving apprentice skills(selected by 32 employers)

  72%28%

• Working with small numbers of apprentices(selected by 14 employers)

  71%29%

• Initial assessment of apprentices(selected by 16 employers)

  69%31%

• Reporting on progress of apprentices(selected by 47 employers)

  30%70%

• Adapting to my needs(selected by 19 employers)

  37%63%

• Training facilities(selected by 29 employers)

  76%24%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	71%	29%	35
Communication with employers	49%	51%	76
Getting new apprentices started	90%	10%	39
Improving apprentice skills	72%	28%	32
Working with small numbers of apprentices	71%	29%	14
Initial assessment of apprentices	69%	31%	16
Reporting on progress of apprentices	30%	70%	47
Adapting to my needs	37%	63%	19
Training facilities	76%	24%	29

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (97 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 91 apprentices)

  62%38%

• Ensuring you understand the requirements of your end-point assessment(selected by 91 apprentices)

  75%25%

Organisation

• Organising well-structured training(selected by 91 apprentices)

  70%30%

• Providing accessible training resources(selected by 91 apprentices)

  81%19%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 91 apprentices)

  74%26%

• Taking into account your previous learning(selected by 91 apprentices)

  71%29%

• Giving you relevant training that helps you perform your job better(selected by 91 apprentices)

  73%27%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 91 apprentices)

  76%24%

Support

• Helping you learn new skills and develop existing ones(selected by 91 apprentices)

  86%14%

• Supporting you and your apprenticeship(selected by 91 apprentices)

  74%26%

• Resolving any issues you have(selected by 91 apprentices)

  73%27%

• Preparing you for success in your future career(selected by 91 apprentices)

  74%26%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	62%	38%
Ensuring you understand the requirements of your end-point assessment	75%	25%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	70%	30%
Providing accessible training resources	81%	19%
Balancing online learning with classroom-based training to suit your apprenticeship	74%	26%
Taking into account your previous learning	71%	29%
Giving you relevant training that helps you perform your job better	73%	27%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	76%	24%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	86%	14%
Supporting you and your apprenticeship	74%	26%
Resolving any issues you have	73%	27%
Preparing you for success in your future career	74%	26%

Contact this training provider

• Registered address: 5 Ipswich Road, Norwich, NR2 2LJ
• Email: apprenticeships@ccn.ac.uk
• Telephone: 01603 773365
• Website: https://he.ccn.ac.uk/courses/all-courses/course/youth-worker-degree-apprenticeship

Training provider overview and courses delivered

View 54 courses delivered by this training provider

Select a course to view location, training options and contact details

• Accounts or finance assistant (level 2)
• Adult care worker (level 2)
• Assistant accountant (level 3)
• Assistant practitioner (health) (level 5)
• Bricklayer (level 2)
• Business administrator (level 3)
• Carpentry and joinery (level 2)
• Chartered manager (degree) (level 6)
• Chef de partie (level 3)
• Civil engineering senior technician (level 4)
• Civil engineering technician (level 3)
• Commis chef (level 2)
• Construction design and build technician (level 4)
• Construction site supervisor (level 4)
• Craft bricklayer (level 3)
• Craft carpentry and joinery (level 3)
• Crop technician (level 3)
• Dental nurse (GDC 2023) (level 3)
• Dental nurse (integrated) (level 3)
• Early years educator (level 3)
• Early years practitioner (level 2)
• Engineering and manufacturing support technician (level 3)
• Engineering design technician (level 3)
• Engineering manufacturing technician (level 4)
• Engineering operative (level 2)
• Engineering technician (level 3)
• Food and beverage team member (level 2)
• General farm worker (level 2)
• Hairdressing professional (level 2)
• Healthcare science associate (level 4)
• Healthcare support worker (level 2)
• Hospitality supervisor (level 3)
• Hospitality team member (level 2)
• HR support (level 3)
• Information communications technician (level 3)
• Installation and maintenance electrician (level 3)
• Land-based service engineer (level 2)
• Land-based service engineering technician (level 3)
• Livestock unit technician (level 3)
• Low carbon heating technician (level 3)
• Mechatronics maintenance technician (level 3)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Network engineer (level 4)
• Operations manager (level 5)
• People professional (level 5)
• Plumbing and domestic heating technician (level 3)
• Production chef (level 2)
• Professional accounting technician (level 4)
• Property maintenance operative (level 2)
• Senior healthcare support worker (level 3)
• Teacher - Postgraduate (level 6)
• Teaching assistant (level 3)
• Veterinary nurse (level 3)
• Youth worker (level 6)

City College Norwich is a general further education provider offering a broad range of apprenticeships to employers throughout Norfolk and north Suffolk. We offer apprenticeships from Level 2 through to Higher apprenticeships incorporating Foundation Degrees and Degrees. Our scope of provision, as well as access to over 4000 full-time students looking to move into employment, means that we are able to provide a full service from Needs Analysis through to sourcing candidates.

High quality off-the-job training with industry qualified and experienced staff is a key feature of our provision.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for CITY COLLEGE NORWICH .

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Shortlisted

CITY COLLEGE NORWICH is 1 of 14 training providers for Youth worker (level 6).

View training providers for this course

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