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Training provider

STARTING OFF LIMITED

UKPRN 10027655

Information communications technician (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Course achievements and participation

Achievements

100%

of apprentices (10 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 0% did not pass or left the course before taking the assessment.

66.7% national achievement rate

Participation

16

apprentices have completed this course and taken their end-point assessment with this provider since 2023

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    92%8%

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    100%0%
  • Providing accessible training resources(selected by 12 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    83%17%
  • Taking into account your previous learning(selected by 12 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    83%17%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    92%8%

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    100%0%
  • Resolving any issues you have(selected by 12 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 12 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    75%25%
  • Communication with employers(selected by 12 employers)

    83%17%
  • Getting new apprentices started(selected by 10 employers)

    90%10%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    40%60%
  • Reporting on progress of apprentices(selected by 9 employers)

    89%11%
  • Adapting to my needs(selected by 2 employers)

    0%100%
  • Training facilities(selected by 6 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 8
Communication with employers 83% 17% 12
Getting new apprentices started 90% 10% 10
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 40% 60% 5
Reporting on progress of apprentices 89% 11% 9
Adapting to my needs 0% 100% 2
Training facilities 33% 67% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 14 apprentices)

    93%7%
  • Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 14 apprentices)

    100%0%
  • Providing accessible training resources(selected by 14 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

    79%21%
  • Taking into account your previous learning(selected by 14 apprentices)

    86%14%
  • Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

    100%0%

Support

  • Helping you learn new skills and develop existing ones(selected by 14 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 14 apprentices)

    100%0%
  • Resolving any issues you have(selected by 14 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 14 apprentices)

    93%7%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 86% 14%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 93% 7%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (27 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 10 employers)

    80%20%
  • Communication with employers(selected by 23 employers)

    57%43%
  • Getting new apprentices started(selected by 11 employers)

    91%9%
  • Improving apprentice skills(selected by 12 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 4 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 18 employers)

    39%61%
  • Adapting to my needs(selected by 5 employers)

    80%20%
  • Training facilities(selected by 6 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 10
Communication with employers 57% 43% 23
Getting new apprentices started 91% 9% 11
Improving apprentice skills 67% 33% 12
Working with small numbers of apprentices 100% 0% 4
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 39% 61% 18
Adapting to my needs 80% 20% 5
Training facilities 50% 50% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (44 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 18 employers)

    78%22%
  • Communication with employers(selected by 35 employers)

    66%34%
  • Getting new apprentices started(selected by 21 employers)

    90%10%
  • Improving apprentice skills(selected by 18 employers)

    78%22%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 8 employers)

    62%38%
  • Reporting on progress of apprentices(selected by 27 employers)

    56%44%
  • Adapting to my needs(selected by 7 employers)

    57%43%
  • Training facilities(selected by 12 employers)

    42%58%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 78% 22% 18
Communication with employers 66% 34% 35
Getting new apprentices started 90% 10% 21
Improving apprentice skills 78% 22% 18
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 62% 38% 8
Reporting on progress of apprentices 56% 44% 27
Adapting to my needs 57% 43% 7
Training facilities 42% 58% 12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (26 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 26 apprentices)

    96%4%
  • Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)

    96%4%

Organisation

  • Organising well-structured training(selected by 26 apprentices)

    100%0%
  • Providing accessible training resources(selected by 26 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)

    81%19%
  • Taking into account your previous learning(selected by 26 apprentices)

    81%19%
  • Giving you relevant training that helps you perform your job better(selected by 26 apprentices)

    85%15%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)

    96%4%

Support

  • Helping you learn new skills and develop existing ones(selected by 26 apprentices)

    96%4%
  • Supporting you and your apprenticeship(selected by 26 apprentices)

    100%0%
  • Resolving any issues you have(selected by 26 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 26 apprentices)

    96%4%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 96% 4%
Ensuring you understand the requirements of your end-point assessment 96% 4%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 96% 4%

Contact this training provider

Registered address
Unit 12 Vulcan Works, 34-38 Guildhall Road, Northampton, NN1 1EW
Telephone
01604386710

Training provider overview and courses delivered

View 10 courses delivered by this training provider

Starting Off is a recruitment and training company specialising in office-based apprenticeships across England. The company was originally established in 1989 in Northampton. Since then, we have supported thousands of young adults to launch their careers. Our apprenticeships are delivered remotely through a combination of live teaching sessions, virtual meetings, online resources and workshops. We also run drop-in sessions and some workshops in our training centre where required and can carry out site visits when requested to. As an organisation our values are - Support, Honesty, Ambition, Passion and Excellence.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for STARTING OFF LIMITED .

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Shortlisted

STARTING OFF LIMITED is 1 of 131 training providers for Information communications technician (level 3).

View training providers for this course

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