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This provider offers these training options for this course.
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Training option
Location
Block release
Training in blocks of a week or more at the provider's location.
The Centre, 3rd Floor, 140 Old Street, London, London, EC1V 9BJ
Day release
One day a week at the provider's location.
The Centre, 3rd Floor, 140 Old Street, London, London, EC1V 9BJ
Course achievements and participation
Achievements
54.3%
of apprentices (22 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 45.7% did not pass or left the course before taking the assessment.
64.4% national achievement rate
Participation
37
apprentices have completed this course and taken their end-point assessment with this provider since 2023
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 10 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices have given feedback about this training provider.
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(10 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 10 apprentices)
90%10%
Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)
70%30%
Organisation
Organising well-structured training(selected by 10 apprentices)
70%30%
Providing accessible training resources(selected by 10 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)
50%50%
Taking into account your previous learning(selected by 10 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 10 apprentices)
60%40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)
70%30%
Support
Helping you learn new skills and develop existing ones(selected by 10 apprentices)
80%20%
Supporting you and your apprenticeship(selected by 10 apprentices)
70%30%
Resolving any issues you have(selected by 10 apprentices)
90%10%
Preparing you for success in your future career(selected by 10 apprentices)
60%40%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
90%
10%
Ensuring you understand the requirements of your end-point assessment
70%
30%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
70%
30%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
50%
50%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
60%
40%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
70%
30%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
80%
20%
Supporting you and your apprenticeship
70%
30%
Resolving any issues you have
90%
10%
Preparing you for success in your future career
60%
40%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(13 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 13 apprentices)
69%31%
Ensuring you understand the requirements of your end-point assessment(selected by 13 apprentices)
62%38%
Organisation
Organising well-structured training(selected by 13 apprentices)
77%23%
Providing accessible training resources(selected by 13 apprentices)
77%23%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 13 apprentices)
46%54%
Taking into account your previous learning(selected by 13 apprentices)
69%31%
Giving you relevant training that helps you perform your job better(selected by 13 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 13 apprentices)
69%31%
Support
Helping you learn new skills and develop existing ones(selected by 13 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 13 apprentices)
77%23%
Resolving any issues you have(selected by 13 apprentices)
77%23%
Preparing you for success in your future career(selected by 13 apprentices)
77%23%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
69%
31%
Ensuring you understand the requirements of your end-point assessment
62%
38%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
77%
23%
Providing accessible training resources
77%
23%
Balancing online learning with classroom-based training to suit your apprenticeship
46%
54%
Taking into account your previous learning
69%
31%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
77%
23%
Resolving any issues you have
77%
23%
Preparing you for success in your future career
77%
23%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(4 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
0%100%
Communication with employers(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 3 employers)
100%0%
Adapting to my needs(selected by 3 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
0%
100%
1
Communication with employers
100%
0%
2
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
3
Adapting to my needs
67%
33%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
82%18%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
82%18%
Organisation
Organising well-structured training(selected by 11 apprentices)
82%18%
Providing accessible training resources(selected by 11 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
45%55%
Taking into account your previous learning(selected by 11 apprentices)
55%45%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
64%36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
55%45%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
64%36%
Supporting you and your apprenticeship(selected by 11 apprentices)
73%27%
Resolving any issues you have(selected by 11 apprentices)
73%27%
Preparing you for success in your future career(selected by 11 apprentices)
55%45%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
82%
18%
Ensuring you understand the requirements of your end-point assessment
82%
18%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
82%
18%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
45%
55%
Taking into account your previous learning
55%
45%
Giving you relevant training that helps you perform your job better
64%
36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
55%
45%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
64%
36%
Supporting you and your apprenticeship
73%
27%
Resolving any issues you have
73%
27%
Preparing you for success in your future career
55%
45%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
50%50%
Communication with employers(selected by 3 employers)
67%33%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Adapting to my needs(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
50%
50%
2
Communication with employers
67%
33%
3
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
100%
0%
1
Adapting to my needs
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
33%67%
Communication with employers(selected by 5 employers)
80%20%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 4 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 4 employers)
100%0%
Adapting to my needs(selected by 5 employers)
40%60%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
33%
67%
3
Communication with employers
80%
20%
5
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
4
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
4
Adapting to my needs
40%
60%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(34 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 34 apprentices)
79%21%
Ensuring you understand the requirements of your end-point assessment(selected by 34 apprentices)
71%29%
Organisation
Organising well-structured training(selected by 34 apprentices)
76%24%
Providing accessible training resources(selected by 34 apprentices)
76%24%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 34 apprentices)
47%53%
Taking into account your previous learning(selected by 34 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 34 apprentices)
71%29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 34 apprentices)
65%35%
Support
Helping you learn new skills and develop existing ones(selected by 34 apprentices)
79%21%
Supporting you and your apprenticeship(selected by 34 apprentices)
74%26%
Resolving any issues you have(selected by 34 apprentices)
79%21%
Preparing you for success in your future career(selected by 34 apprentices)
65%35%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
79%
21%
Ensuring you understand the requirements of your end-point assessment
71%
29%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
76%
24%
Providing accessible training resources
76%
24%
Balancing online learning with classroom-based training to suit your apprenticeship
47%
53%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
71%
29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
65%
35%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
Itec is a leading provider of skills and employment services with over 20 years experience of delivering high-quality apprenticeships, helping 1,800 people a year to achieve their career aspirations whilst supporting over 800 businesses to be successful.
We offer a wide range of work based apprenticeships for people at all levels, from school leavers to senior management, across a number of sectors with a market leading reputation in Health and Social Care, Childcare, Retail, Leadership & Management and Business Administration.
All training is co-designed with employers, delivered at employer premises with a dedicated Itec assessor assigned to each apprentice to ensure the timely and successful completion of their apprenticeship.