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This provider offers these training options for this course in Canterbury, Kent.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
100%
of apprentices (10 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 0% did not pass or left the course before taking the assessment.
59.7% national achievement rate
Participation
14
apprentices have completed this course and taken their end-point assessment with this provider since 2023
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 8 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Excellent
average review from 72 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(20 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
100%0%
Communication with employers(selected by 15 employers)
100%0%
Getting new apprentices started(selected by 8 employers)
100%0%
Improving apprentice skills(selected by 6 employers)
100%0%
Working with small numbers of apprentices(selected by 5 employers)
100%0%
Initial assessment of apprentices(selected by 3 employers)
100%0%
Reporting on progress of apprentices(selected by 8 employers)
88%12%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 3 employers)
67%33%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
9
Communication with employers
100%
0%
15
Getting new apprentices started
100%
0%
8
Improving apprentice skills
100%
0%
6
Working with small numbers of apprentices
100%
0%
5
Initial assessment of apprentices
100%
0%
3
Reporting on progress of apprentices
88%
12%
8
Adapting to my needs
100%
0%
1
Training facilities
67%
33%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(58 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 58 apprentices)
90%10%
Ensuring you understand the requirements of your end-point assessment(selected by 58 apprentices)
91%9%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 58 apprentices)
93%7%
Providing accessible training resources(selected by 58 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 58 apprentices)
83%17%
Taking into account your previous learning(selected by 58 apprentices)
95%5%
Giving you relevant training that helps you perform your job better(selected by 58 apprentices)
93%7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 58 apprentices)
91%9%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 58 apprentices)
97%3%
Supporting you and your apprenticeship(selected by 58 apprentices)
90%10%
Resolving any issues you have(selected by 58 apprentices)
90%10%
Preparing you for success in your future career(selected by 58 apprentices)
91%9%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
90%
10%
Ensuring you understand the requirements of your end-point assessment
91%
9%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
93%
7%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
95%
5%
Giving you relevant training that helps you perform your job better
93%
7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
97%
3%
Supporting you and your apprenticeship
90%
10%
Resolving any issues you have
90%
10%
Preparing you for success in your future career
91%
9%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(8 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
33%67%
Communication with employers(selected by 7 employers)
86%14%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 6 employers)
67%33%
Adapting to my needs(selected by 2 employers)
0%100%
Training facilities(selected by 5 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
33%
67%
3
Communication with employers
86%
14%
7
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
67%
33%
6
Adapting to my needs
0%
100%
2
Training facilities
100%
0%
5
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(72 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 72 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 72 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 72 apprentices)
88%12%
Providing accessible training resources(selected by 72 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 72 apprentices)
86%14%
Taking into account your previous learning(selected by 72 apprentices)
88%12%
Giving you relevant training that helps you perform your job better(selected by 72 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 72 apprentices)
90%10%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 72 apprentices)
92%8%
Supporting you and your apprenticeship(selected by 72 apprentices)
94%6%
Resolving any issues you have(selected by 72 apprentices)
92%8%
Preparing you for success in your future career(selected by 72 apprentices)
88%12%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
90%
10%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
88%
12%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
88%
12%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
90%
10%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
92%
8%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
88%
12%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(21 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 6 employers)
67%33%
Communication with employers(selected by 17 employers)
65%35%
Getting new apprentices started(selected by 16 employers)
75%25%
Improving apprentice skills(selected by 4 employers)
100%0%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 5 employers)
80%20%
Reporting on progress of apprentices(selected by 12 employers)
67%33%
Adapting to my needs(selected by 6 employers)
83%17%
Training facilities(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
6
Communication with employers
65%
35%
17
Getting new apprentices started
75%
25%
16
Improving apprentice skills
100%
0%
4
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
80%
20%
5
Reporting on progress of apprentices
67%
33%
12
Adapting to my needs
83%
17%
6
Training facilities
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(62 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 62 apprentices)
90%10%
Ensuring you understand the requirements of your end-point assessment(selected by 62 apprentices)
92%8%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 62 apprentices)
92%8%
Providing accessible training resources(selected by 62 apprentices)
94%6%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 62 apprentices)
89%11%
Taking into account your previous learning(selected by 62 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 62 apprentices)
89%11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 62 apprentices)
82%18%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 62 apprentices)
94%6%
Supporting you and your apprenticeship(selected by 62 apprentices)
90%10%
Resolving any issues you have(selected by 62 apprentices)
89%11%
Preparing you for success in your future career(selected by 62 apprentices)
90%10%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
90%
10%
Ensuring you understand the requirements of your end-point assessment
92%
8%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
92%
8%
Providing accessible training resources
94%
6%
Balancing online learning with classroom-based training to suit your apprenticeship
89%
11%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
89%
11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
94%
6%
Supporting you and your apprenticeship
90%
10%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
90%
10%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(53 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 14 employers)
71%29%
Communication with employers(selected by 40 employers)
85%15%
Getting new apprentices started(selected by 25 employers)
76%24%
Improving apprentice skills(selected by 14 employers)
79%21%
Working with small numbers of apprentices(selected by 9 employers)
78%22%
Initial assessment of apprentices(selected by 13 employers)
92%8%
Reporting on progress of apprentices(selected by 17 employers)
47%53%
Adapting to my needs(selected by 14 employers)
86%14%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
71%
29%
14
Communication with employers
85%
15%
40
Getting new apprentices started
76%
24%
25
Improving apprentice skills
79%
21%
14
Working with small numbers of apprentices
78%
22%
9
Initial assessment of apprentices
92%
8%
13
Reporting on progress of apprentices
47%
53%
17
Adapting to my needs
86%
14%
14
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(32 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 13 employers)
92%8%
Communication with employers(selected by 24 employers)
67%33%
Getting new apprentices started(selected by 20 employers)
95%5%
Improving apprentice skills(selected by 8 employers)
75%25%
Working with small numbers of apprentices(selected by 9 employers)
100%0%
Initial assessment of apprentices(selected by 5 employers)
80%20%
Reporting on progress of apprentices(selected by 10 employers)
30%70%
Adapting to my needs(selected by 9 employers)
100%0%
Training facilities(selected by 4 employers)
75%25%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
92%
8%
13
Communication with employers
67%
33%
24
Getting new apprentices started
95%
5%
20
Improving apprentice skills
75%
25%
8
Working with small numbers of apprentices
100%
0%
9
Initial assessment of apprentices
80%
20%
5
Reporting on progress of apprentices
30%
70%
10
Adapting to my needs
100%
0%
9
Training facilities
75%
25%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(134 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 45 employers)
80%20%
Communication with employers(selected by 103 employers)
80%20%
Getting new apprentices started(selected by 69 employers)
84%16%
Improving apprentice skills(selected by 33 employers)
85%15%
Working with small numbers of apprentices(selected by 26 employers)
92%8%
Initial assessment of apprentices(selected by 26 employers)
88%12%
Reporting on progress of apprentices(selected by 53 employers)
57%43%
Adapting to my needs(selected by 32 employers)
84%16%
Training facilities(selected by 16 employers)
75%25%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
80%
20%
45
Communication with employers
80%
20%
103
Getting new apprentices started
84%
16%
69
Improving apprentice skills
85%
15%
33
Working with small numbers of apprentices
92%
8%
26
Initial assessment of apprentices
88%
12%
26
Reporting on progress of apprentices
57%
43%
53
Adapting to my needs
84%
16%
32
Training facilities
75%
25%
16
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(192 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communication
Communicating clearly with you(selected by 192 apprentices)
91%9%
Ensuring you understand the requirements of your end-point assessment(selected by 192 apprentices)
91%9%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organisation
Organising well-structured training(selected by 192 apprentices)
91%9%
Providing accessible training resources(selected by 192 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 192 apprentices)
86%14%
Taking into account your previous learning(selected by 192 apprentices)
88%12%
Giving you relevant training that helps you perform your job better(selected by 192 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 192 apprentices)
88%12%
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Support
Helping you learn new skills and develop existing ones(selected by 192 apprentices)
94%6%
Supporting you and your apprenticeship(selected by 192 apprentices)
92%8%
Resolving any issues you have(selected by 192 apprentices)
90%10%
Preparing you for success in your future career(selected by 192 apprentices)
90%10%
Communication
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Communicating clearly with you
91%
9%
Ensuring you understand the requirements of your end-point assessment
91%
9%
Organisation
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Organising well-structured training
91%
9%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
88%
12%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
88%
12%
Support
Statement
Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones
Heart of England Training is an approved training provider with a national portfolio of apprenticeships for schools and businesses, and a strong reputation for management qualifications.
Our education and recruitment teams have many years of relevant industry and education experience to share with you and we enjoy excellent learner and employer feedback gained from over 50 years.
We work across a wide range of industries with employers ranging from small businesses to multinationals and over 30 local authorities. We offer expert advice and guidance on all aspects of recruitment, delivery and progression and offer flexible solutions tailored to meet your specific business needs.