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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
Day release at multiple locations.
View all day release locations
FY3 0DQ
Unit 3 Bensham Trading Estate, Lobley Hill Road, Gateshead, Tyne and Wear, NE8 2XN
TS19 7LR
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
6
apprentices have completed this course and taken their end-point assessment with this provider since 2023
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 13 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Poor
average review from 23 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(6 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
67%33%
Communication with employers(selected by 5 employers)
40%60%
Getting new apprentices started(selected by 3 employers)
67%33%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 6 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
3
Communication with employers
40%
60%
5
Getting new apprentices started
67%
33%
3
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
100%
0%
1
Reporting on progress of apprentices
50%
50%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Poor(8 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 4 apprentices)
25%75%
Ensuring you understand the requirements of your end-point assessment(selected by 4 apprentices)
25%75%
Communicating clearly with you(selected by 4 apprentices)
25%75%
Ensuring you understand the requirements of your assessment(selected by 4 apprentices)
25%75%
Organisation
Organising well-structured training(selected by 4 apprentices)
25%75%
Providing accessible training resources(selected by 4 apprentices)
50%50%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 4 apprentices)
25%75%
Taking into account your previous learning(selected by 4 apprentices)
25%75%
Giving you relevant training that helps you perform your job better(selected by 4 apprentices)
25%75%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 4 apprentices)
25%75%
Organising well-structured training(selected by 4 apprentices)
25%75%
Providing accessible training resources(selected by 4 apprentices)
50%50%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 4 apprentices)
25%75%
Taking into account your previous learning(selected by 4 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 4 apprentices)
50%50%
Providing Off the Job training in line with your training plan(selected by 4 apprentices)
50%50%
Support
Helping you learn new skills and develop existing ones(selected by 4 apprentices)
25%75%
Supporting you and your apprenticeship(selected by 4 apprentices)
25%75%
Resolving any issues you have(selected by 4 apprentices)
50%50%
Preparing you for success in your future career(selected by 4 apprentices)
25%75%
Helping you learn new skills and develop existing ones(selected by 4 apprentices)
25%75%
Supporting you and your apprenticeship(selected by 4 apprentices)
50%50%
Resolving any issues you have(selected by 4 apprentices)
50%50%
Preparing you for success in your future career(selected by 4 apprentices)
25%75%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
25%
75%
Ensuring you understand the requirements of your end-point assessment
25%
75%
Communicating clearly with you
25%
75%
Ensuring you understand the requirements of your assessment
25%
75%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
25%
75%
Providing accessible training resources
50%
50%
Balancing online learning with classroom-based training to suit your apprenticeship
25%
75%
Taking into account your previous learning
25%
75%
Giving you relevant training that helps you perform your job better
25%
75%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
25%
75%
Organising well-structured training
25%
75%
Providing accessible training resources
50%
50%
Balancing online learning with classroom-based training to suit your apprenticeship
25%
75%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
50%
50%
Providing Off the Job training in line with your training plan
50%
50%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
25%
75%
Supporting you and your apprenticeship
25%
75%
Resolving any issues you have
50%
50%
Preparing you for success in your future career
25%
75%
Helping you learn new skills and develop existing ones
25%
75%
Supporting you and your apprenticeship
50%
50%
Resolving any issues you have
50%
50%
Preparing you for success in your future career
25%
75%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(13 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 7 employers)
100%0%
Communication with employers(selected by 9 employers)
89%11%
Getting new apprentices started(selected by 9 employers)
89%11%
Improving apprentice skills(selected by 4 employers)
100%0%
Initial assessment of apprentices(selected by 3 employers)
67%33%
Reporting on progress of apprentices(selected by 10 employers)
80%20%
Adapting to my needs(selected by 2 employers)
50%50%
Training facilities(selected by 3 employers)
33%67%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
7
Communication with employers
89%
11%
9
Getting new apprentices started
89%
11%
9
Improving apprentice skills
100%
0%
4
Initial assessment of apprentices
67%
33%
3
Reporting on progress of apprentices
80%
20%
10
Adapting to my needs
50%
50%
2
Training facilities
33%
67%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Poor(23 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 23 apprentices)
48%52%
Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)
65%35%
Organisation
Organising well-structured training(selected by 23 apprentices)
39%61%
Providing accessible training resources(selected by 23 apprentices)
61%39%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)
61%39%
Taking into account your previous learning(selected by 23 apprentices)
65%35%
Giving you relevant training that helps you perform your job better(selected by 23 apprentices)
57%43%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)
52%48%
Support
Helping you learn new skills and develop existing ones(selected by 23 apprentices)
52%48%
Supporting you and your apprenticeship(selected by 23 apprentices)
48%52%
Resolving any issues you have(selected by 23 apprentices)
52%48%
Preparing you for success in your future career(selected by 23 apprentices)
52%48%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
48%
52%
Ensuring you understand the requirements of your end-point assessment
65%
35%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
39%
61%
Providing accessible training resources
61%
39%
Balancing online learning with classroom-based training to suit your apprenticeship
61%
39%
Taking into account your previous learning
65%
35%
Giving you relevant training that helps you perform your job better
57%
43%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
52%
48%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
52%
48%
Supporting you and your apprenticeship
48%
52%
Resolving any issues you have
52%
48%
Preparing you for success in your future career
52%
48%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(31 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 31 apprentices)
77%23%
Ensuring you understand the requirements of your end-point assessment(selected by 31 apprentices)
77%23%
Organisation
Organising well-structured training(selected by 31 apprentices)
74%26%
Providing accessible training resources(selected by 31 apprentices)
84%16%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 31 apprentices)
71%29%
Taking into account your previous learning(selected by 31 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 31 apprentices)
74%26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 31 apprentices)
71%29%
Support
Helping you learn new skills and develop existing ones(selected by 31 apprentices)
81%19%
Supporting you and your apprenticeship(selected by 31 apprentices)
74%26%
Resolving any issues you have(selected by 31 apprentices)
77%23%
Preparing you for success in your future career(selected by 31 apprentices)
81%19%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
77%
23%
Ensuring you understand the requirements of your end-point assessment
77%
23%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
74%
26%
Providing accessible training resources
84%
16%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
74%
26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
71%
29%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
81%
19%
Supporting you and your apprenticeship
74%
26%
Resolving any issues you have
77%
23%
Preparing you for success in your future career
81%
19%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(17 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 7 employers)
71%29%
Communication with employers(selected by 14 employers)
79%21%
Getting new apprentices started(selected by 7 employers)
100%0%
Improving apprentice skills(selected by 8 employers)
75%25%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 15 employers)
67%33%
Adapting to my needs(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
71%
29%
7
Communication with employers
79%
21%
14
Getting new apprentices started
100%
0%
7
Improving apprentice skills
75%
25%
8
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
67%
33%
15
Adapting to my needs
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(30 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 30 apprentices)
70%30%
Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)
73%27%
Organisation
Organising well-structured training(selected by 30 apprentices)
70%30%
Providing accessible training resources(selected by 30 apprentices)
70%30%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)
53%47%
Taking into account your previous learning(selected by 30 apprentices)
73%27%
Giving you relevant training that helps you perform your job better(selected by 30 apprentices)
70%30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)
73%27%
Support
Helping you learn new skills and develop existing ones(selected by 30 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 30 apprentices)
67%33%
Resolving any issues you have(selected by 30 apprentices)
70%30%
Preparing you for success in your future career(selected by 30 apprentices)
77%23%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
70%
30%
Ensuring you understand the requirements of your end-point assessment
73%
27%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
70%
30%
Providing accessible training resources
70%
30%
Balancing online learning with classroom-based training to suit your apprenticeship
53%
47%
Taking into account your previous learning
73%
27%
Giving you relevant training that helps you perform your job better
70%
30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
73%
27%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
67%
33%
Resolving any issues you have
70%
30%
Preparing you for success in your future career
77%
23%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(42 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 12 employers)
75%25%
Communication with employers(selected by 31 employers)
55%45%
Getting new apprentices started(selected by 22 employers)
73%27%
Improving apprentice skills(selected by 11 employers)
73%27%
Working with small numbers of apprentices(selected by 12 employers)
83%17%
Initial assessment of apprentices(selected by 6 employers)
67%33%
Reporting on progress of apprentices(selected by 26 employers)
23%77%
Adapting to my needs(selected by 9 employers)
89%11%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
12
Communication with employers
55%
45%
31
Getting new apprentices started
73%
27%
22
Improving apprentice skills
73%
27%
11
Working with small numbers of apprentices
83%
17%
12
Initial assessment of apprentices
67%
33%
6
Reporting on progress of apprentices
23%
77%
26
Adapting to my needs
89%
11%
9
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(78 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 29 employers)
79%21%
Communication with employers(selected by 59 employers)
64%36%
Getting new apprentices started(selected by 41 employers)
80%20%
Improving apprentice skills(selected by 24 employers)
79%21%
Working with small numbers of apprentices(selected by 16 employers)
88%12%
Initial assessment of apprentices(selected by 11 employers)
64%36%
Reporting on progress of apprentices(selected by 57 employers)
47%53%
Adapting to my needs(selected by 13 employers)
85%15%
Training facilities(selected by 4 employers)
25%75%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
79%
21%
29
Communication with employers
64%
36%
59
Getting new apprentices started
80%
20%
41
Improving apprentice skills
79%
21%
24
Working with small numbers of apprentices
88%
12%
16
Initial assessment of apprentices
64%
36%
11
Reporting on progress of apprentices
47%
53%
57
Adapting to my needs
85%
15%
13
Training facilities
25%
75%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(92 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 88 apprentices)
65%35%
Ensuring you understand the requirements of your end-point assessment(selected by 88 apprentices)
70%30%
Communicating clearly with you(selected by 4 apprentices)
25%75%
Ensuring you understand the requirements of your assessment(selected by 4 apprentices)
25%75%
Organisation
Organising well-structured training(selected by 88 apprentices)
61%39%
Providing accessible training resources(selected by 88 apprentices)
72%28%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 88 apprentices)
60%40%
Taking into account your previous learning(selected by 88 apprentices)
70%30%
Giving you relevant training that helps you perform your job better(selected by 88 apprentices)
66%34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 88 apprentices)
65%35%
Organising well-structured training(selected by 4 apprentices)
25%75%
Providing accessible training resources(selected by 4 apprentices)
50%50%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 4 apprentices)
25%75%
Taking into account your previous learning(selected by 4 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 4 apprentices)
50%50%
Providing Off the Job training in line with your training plan(selected by 4 apprentices)
50%50%
Support
Helping you learn new skills and develop existing ones(selected by 88 apprentices)
68%32%
Supporting you and your apprenticeship(selected by 88 apprentices)
62%38%
Resolving any issues you have(selected by 88 apprentices)
67%33%
Preparing you for success in your future career(selected by 88 apprentices)
69%31%
Helping you learn new skills and develop existing ones(selected by 4 apprentices)
25%75%
Supporting you and your apprenticeship(selected by 4 apprentices)
50%50%
Resolving any issues you have(selected by 4 apprentices)
50%50%
Preparing you for success in your future career(selected by 4 apprentices)
25%75%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
65%
35%
Ensuring you understand the requirements of your end-point assessment
70%
30%
Communicating clearly with you
25%
75%
Ensuring you understand the requirements of your assessment
25%
75%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
61%
39%
Providing accessible training resources
72%
28%
Balancing online learning with classroom-based training to suit your apprenticeship
60%
40%
Taking into account your previous learning
70%
30%
Giving you relevant training that helps you perform your job better
66%
34%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
65%
35%
Organising well-structured training
25%
75%
Providing accessible training resources
50%
50%
Balancing online learning with classroom-based training to suit your apprenticeship
25%
75%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
50%
50%
Providing Off the Job training in line with your training plan
50%
50%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
68%
32%
Supporting you and your apprenticeship
62%
38%
Resolving any issues you have
67%
33%
Preparing you for success in your future career
69%
31%
Helping you learn new skills and develop existing ones
25%
75%
Supporting you and your apprenticeship
50%
50%
Resolving any issues you have
50%
50%
Preparing you for success in your future career
25%
75%
Contact this training provider
Registered address
Endeavour House, Colmet Court, Queensway South, Team Valley Trading Estate, Gateshead, NE11 0EF
TRN (Train) Ltd, referred to as Train, is a national training provider specialising for over 15 years in the provision of health and social care, children and young people's workforce, residential childcare, construction, management and engineering or manufacturing apprenticeships.
Train operates from its head office based in Gateshead, Tyne and Wear and we specialise in delivering training to high standards, whilst giving support to those that need it. Our flexible approach ensures businesses obtain maximum return on investment and client satisfaction.
Our trainers and assessors are highly skilled, occupationally competent and passionate about their vocation, with many years' experience of working in your industry.
For general information about this provider, such as the total participation
and achievement rate for all courses they deliver, view our
provider details page for TRN (TRAIN) LTD.
.