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Training provider

MERCURY TRAINING SERVICES LTD

Employer reviews

Excellent (38 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 87% 13% 31
Adapting to my needs 100% 0% 20
Working with small numbers of apprentices 100% 0% 16
Reporting on progress of apprentices 88% 12% 16
Getting new apprentices started 100% 0% 11
Providing the right training at the right time 75% 25% 8
Improving apprentice skills 75% 25% 8
Initial assessment of apprentices 88% 12% 8
Training facilities 100% 0% 1

Apprentice reviews

Excellent (19 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 95% 5%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 95% 5%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 79% 21%
Taking into account your previous learning 95% 5%
Giving you relevant training that helps you perform your job better 95% 5%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 95% 5%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 95% 5%
Supporting you and your apprenticeship 95% 5%
Resolving any issues you have 95% 5%
Preparing you for success in your future career 95% 5%

Provider overview

Formed in 2005, Mercury Training Services Ltd established market leader in providing education and training in all aspects of training to the wider facilities management sector such as Security, Cleaning, Catering, Automotive, Government, Universities Education and Retail sectors.

At Mercury Training, we recognise the need by employers for staff to be trained to the highest standard. We also recognise the importance of giving clients and apprentices the skills and knowledge in which will build successful careers.

Programmes are written to the employers bespoke needs and link to industry requirements that meet audit requirements such as ISO9001 or the SIA Approved Contractor Scheme (ACS) accreditations.

Apprenticeship training course

Facilities services operative (level 2)

28% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

MERCURY TRAINING SERVICES LTD’s training options

Head office

Office 112, Dudley Court South, Level Street, Brierley Hill, DY5 1XN

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check MERCURY TRAINING SERVICES LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
07779162260
Shortlisted

MERCURY TRAINING SERVICES LTD is 1 of 16 training providers for Facilities services operative (level 2).

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