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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
Kingston University, Kingston Hill, Kingston upon Thames, Surrey, KT2 7LB
Course achievements and participation
Achievements
69.4%
of apprentices (62 of 90) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 30.6% did not pass or left the course before taking the assessment.
79.7% national achievement rate
Participation
148
apprentices have completed this course and taken their end-point assessment with this provider since 2021
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Excellent
average review from 48 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(25 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 25 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 25 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 25 apprentices)
96%4%
Providing accessible training resources(selected by 25 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 25 apprentices)
88%12%
Taking into account your previous learning(selected by 25 apprentices)
84%16%
Giving you relevant training that helps you perform your job better(selected by 25 apprentices)
88%12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 25 apprentices)
92%8%
Support
Helping you learn new skills and develop existing ones(selected by 25 apprentices)
96%4%
Supporting you and your apprenticeship(selected by 25 apprentices)
100%0%
Resolving any issues you have(selected by 25 apprentices)
92%8%
Preparing you for success in your future career(selected by 25 apprentices)
96%4%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
96%
4%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
88%
12%
Taking into account your previous learning
84%
16%
Giving you relevant training that helps you perform your job better
88%
12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
92%
8%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
96%
4%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
96%
4%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(48 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 48 apprentices)
90%10%
Ensuring you understand the requirements of your end-point assessment(selected by 48 apprentices)
85%15%
Organisation
Organising well-structured training(selected by 48 apprentices)
85%15%
Providing accessible training resources(selected by 48 apprentices)
96%4%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 48 apprentices)
83%17%
Taking into account your previous learning(selected by 48 apprentices)
81%19%
Giving you relevant training that helps you perform your job better(selected by 48 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 48 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 48 apprentices)
96%4%
Supporting you and your apprenticeship(selected by 48 apprentices)
94%6%
Resolving any issues you have(selected by 48 apprentices)
92%8%
Preparing you for success in your future career(selected by 48 apprentices)
94%6%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
90%
10%
Ensuring you understand the requirements of your end-point assessment
85%
15%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
85%
15%
Providing accessible training resources
96%
4%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
81%
19%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
96%
4%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
92%
8%
Preparing you for success in your future career
94%
6%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(5 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 3 employers)
0%100%
Getting new apprentices started(selected by 2 employers)
0%100%
Improving apprentice skills(selected by 1 employer)
100%0%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 2 employers)
0%100%
Reporting on progress of apprentices(selected by 3 employers)
0%100%
Adapting to my needs(selected by 1 employer)
100%0%
Training facilities(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
0%
100%
3
Getting new apprentices started
0%
100%
2
Improving apprentice skills
100%
0%
1
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
0%
100%
2
Reporting on progress of apprentices
0%
100%
3
Adapting to my needs
100%
0%
1
Training facilities
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(35 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 35 apprentices)
86%14%
Ensuring you understand the requirements of your end-point assessment(selected by 35 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 35 apprentices)
89%11%
Providing accessible training resources(selected by 35 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 35 apprentices)
74%26%
Taking into account your previous learning(selected by 35 apprentices)
74%26%
Giving you relevant training that helps you perform your job better(selected by 35 apprentices)
86%14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 35 apprentices)
91%9%
Support
Helping you learn new skills and develop existing ones(selected by 35 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 35 apprentices)
86%14%
Resolving any issues you have(selected by 35 apprentices)
80%20%
Preparing you for success in your future career(selected by 35 apprentices)
91%9%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
86%
14%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
74%
26%
Taking into account your previous learning
74%
26%
Giving you relevant training that helps you perform your job better
86%
14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
86%
14%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
91%
9%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(24 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
78%22%
Communication with employers(selected by 13 employers)
46%54%
Getting new apprentices started(selected by 7 employers)
71%29%
Improving apprentice skills(selected by 8 employers)
88%12%
Working with small numbers of apprentices(selected by 5 employers)
100%0%
Initial assessment of apprentices(selected by 6 employers)
83%17%
Reporting on progress of apprentices(selected by 10 employers)
0%100%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 4 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
9
Communication with employers
46%
54%
13
Getting new apprentices started
71%
29%
7
Improving apprentice skills
88%
12%
8
Working with small numbers of apprentices
100%
0%
5
Initial assessment of apprentices
83%
17%
6
Reporting on progress of apprentices
0%
100%
10
Adapting to my needs
0%
100%
1
Training facilities
100%
0%
4
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(22 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 7 employers)
57%43%
Communication with employers(selected by 21 employers)
62%38%
Getting new apprentices started(selected by 17 employers)
76%24%
Improving apprentice skills(selected by 7 employers)
100%0%
Working with small numbers of apprentices(selected by 4 employers)
75%25%
Initial assessment of apprentices(selected by 9 employers)
67%33%
Reporting on progress of apprentices(selected by 10 employers)
10%90%
Adapting to my needs(selected by 7 employers)
43%57%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
57%
43%
7
Communication with employers
62%
38%
21
Getting new apprentices started
76%
24%
17
Improving apprentice skills
100%
0%
7
Working with small numbers of apprentices
75%
25%
4
Initial assessment of apprentices
67%
33%
9
Reporting on progress of apprentices
10%
90%
10
Adapting to my needs
43%
57%
7
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(52 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 20 employers)
75%25%
Communication with employers(selected by 38 employers)
53%47%
Getting new apprentices started(selected by 27 employers)
70%30%
Improving apprentice skills(selected by 16 employers)
94%6%
Working with small numbers of apprentices(selected by 12 employers)
92%8%
Initial assessment of apprentices(selected by 17 employers)
65%35%
Reporting on progress of apprentices(selected by 23 employers)
4%96%
Adapting to my needs(selected by 9 employers)
44%56%
Training facilities(selected by 8 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
75%
25%
20
Communication with employers
53%
47%
38
Getting new apprentices started
70%
30%
27
Improving apprentice skills
94%
6%
16
Working with small numbers of apprentices
92%
8%
12
Initial assessment of apprentices
65%
35%
17
Reporting on progress of apprentices
4%
96%
23
Adapting to my needs
44%
56%
9
Training facilities
100%
0%
8
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(108 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 108 apprentices)
88%12%
Ensuring you understand the requirements of your end-point assessment(selected by 108 apprentices)
86%14%
Organisation
Organising well-structured training(selected by 108 apprentices)
89%11%
Providing accessible training resources(selected by 108 apprentices)
94%6%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 108 apprentices)
81%19%
Taking into account your previous learning(selected by 108 apprentices)
80%20%
Giving you relevant training that helps you perform your job better(selected by 108 apprentices)
88%12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 108 apprentices)
95%5%
Support
Helping you learn new skills and develop existing ones(selected by 108 apprentices)
94%6%
Supporting you and your apprenticeship(selected by 108 apprentices)
93%7%
Resolving any issues you have(selected by 108 apprentices)
88%12%
Preparing you for success in your future career(selected by 108 apprentices)
94%6%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
88%
12%
Ensuring you understand the requirements of your end-point assessment
86%
14%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
94%
6%
Balancing online learning with classroom-based training to suit your apprenticeship
81%
19%
Taking into account your previous learning
80%
20%
Giving you relevant training that helps you perform your job better
88%
12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
95%
5%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
94%
6%
Supporting you and your apprenticeship
93%
7%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
94%
6%
Contact this training provider
Registered address
Holmwood House, Grove Crescent, Kingston Upon Thames, KT1 2EE
Kingston University is based in Kingston upon Thames, just 25 minutes from central London by train and with easy access by road from across the south and south east regions. The University offers a range of highly vocational undergraduate and postgraduate degrees, many with professional, statutory and regulatory body accreditation's or exemptions, that are designed to directly equip and prepare our students for the world of work. The University has an established and successful track-record of designing and delivering courses in collaboration with employers and employer's groups to ensure that the content, the learning, teaching and assessment best meets the needs of the current and future workforce.