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This provider offers these training options for this course.
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to view what options are available in your location and distances from your location to the training options.
Training option
Location
At apprentice's workplace
Training at the employer's location.
Training is provided at apprentice's workplaces across England.
Block release
Training in blocks of a week or more at the provider's location.
WR7 4HA
Day release
One day a week at the provider's location.
WR7 4HA
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
No data
Not enough apprentices have completed a course with this provider to show participation
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Excellent
average review from 23 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 5 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)
100%0%
Communicating clearly with you(selected by 6 apprentices)
67%33%
Ensuring you understand the requirements of your assessment(selected by 6 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 5 apprentices)
100%0%
Providing accessible training resources(selected by 5 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)
100%0%
Taking into account your previous learning(selected by 5 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 5 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)
100%0%
Organising well-structured training(selected by 6 apprentices)
83%17%
Providing accessible training resources(selected by 6 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
83%17%
Taking into account your previous learning(selected by 6 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
83%17%
Providing Off the Job training in line with your training plan(selected by 6 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 5 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 5 apprentices)
100%0%
Resolving any issues you have(selected by 5 apprentices)
100%0%
Preparing you for success in your future career(selected by 5 apprentices)
100%0%
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 6 apprentices)
83%17%
Resolving any issues you have(selected by 6 apprentices)
83%17%
Preparing you for success in your future career(selected by 6 apprentices)
83%17%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Communicating clearly with you
67%
33%
Ensuring you understand the requirements of your assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
100%
0%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Organising well-structured training
83%
17%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off the Job training in line with your training plan
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
100%
0%
Preparing you for success in your future career
100%
0%
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
83%
17%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 2 employers)
50%50%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 2 employers)
50%50%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
50%
50%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
1
Initial assessment of apprentices
50%
50%
2
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(23 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 23 apprentices)
91%9%
Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)
91%9%
Organisation
Organising well-structured training(selected by 23 apprentices)
91%9%
Providing accessible training resources(selected by 23 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)
87%13%
Taking into account your previous learning(selected by 23 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 23 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 23 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 23 apprentices)
96%4%
Resolving any issues you have(selected by 23 apprentices)
96%4%
Preparing you for success in your future career(selected by 23 apprentices)
96%4%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
91%
9%
Ensuring you understand the requirements of your end-point assessment
91%
9%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
91%
9%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
87%
13%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
96%
4%
Resolving any issues you have
96%
4%
Preparing you for success in your future career
96%
4%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(32 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 32 apprentices)
91%9%
Ensuring you understand the requirements of your end-point assessment(selected by 32 apprentices)
88%12%
Organisation
Organising well-structured training(selected by 32 apprentices)
84%16%
Providing accessible training resources(selected by 32 apprentices)
91%9%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 32 apprentices)
78%22%
Taking into account your previous learning(selected by 32 apprentices)
78%22%
Giving you relevant training that helps you perform your job better(selected by 32 apprentices)
78%22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 32 apprentices)
88%12%
Support
Helping you learn new skills and develop existing ones(selected by 32 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 32 apprentices)
91%9%
Resolving any issues you have(selected by 32 apprentices)
91%9%
Preparing you for success in your future career(selected by 32 apprentices)
78%22%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
91%
9%
Ensuring you understand the requirements of your end-point assessment
88%
12%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
84%
16%
Providing accessible training resources
91%
9%
Balancing online learning with classroom-based training to suit your apprenticeship
78%
22%
Taking into account your previous learning
78%
22%
Giving you relevant training that helps you perform your job better
78%
22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
88%
12%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
91%
9%
Resolving any issues you have
91%
9%
Preparing you for success in your future career
78%
22%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 2 employers)
100%0%
Communication with employers(selected by 6 employers)
83%17%
Getting new apprentices started(selected by 5 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 4 employers)
75%25%
Adapting to my needs(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
2
Communication with employers
83%
17%
6
Getting new apprentices started
100%
0%
5
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
75%
25%
4
Adapting to my needs
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(28 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 28 apprentices)
93%7%
Ensuring you understand the requirements of your end-point assessment(selected by 28 apprentices)
93%7%
Organisation
Organising well-structured training(selected by 28 apprentices)
89%11%
Providing accessible training resources(selected by 28 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 28 apprentices)
64%36%
Taking into account your previous learning(selected by 28 apprentices)
82%18%
Giving you relevant training that helps you perform your job better(selected by 28 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 28 apprentices)
96%4%
Support
Helping you learn new skills and develop existing ones(selected by 28 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 28 apprentices)
96%4%
Resolving any issues you have(selected by 28 apprentices)
93%7%
Preparing you for success in your future career(selected by 28 apprentices)
89%11%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
93%
7%
Ensuring you understand the requirements of your end-point assessment
93%
7%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
64%
36%
Taking into account your previous learning
82%
18%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
96%
4%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
96%
4%
Resolving any issues you have
93%
7%
Preparing you for success in your future career
89%
11%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(34 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 7 employers)
71%29%
Communication with employers(selected by 26 employers)
73%27%
Getting new apprentices started(selected by 8 employers)
100%0%
Improving apprentice skills(selected by 7 employers)
71%29%
Working with small numbers of apprentices(selected by 11 employers)
91%9%
Initial assessment of apprentices(selected by 7 employers)
71%29%
Reporting on progress of apprentices(selected by 15 employers)
73%27%
Adapting to my needs(selected by 9 employers)
56%44%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
71%
29%
7
Communication with employers
73%
27%
26
Getting new apprentices started
100%
0%
8
Improving apprentice skills
71%
29%
7
Working with small numbers of apprentices
91%
9%
11
Initial assessment of apprentices
71%
29%
7
Reporting on progress of apprentices
73%
27%
15
Adapting to my needs
56%
44%
9
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(44 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
78%22%
Communication with employers(selected by 34 employers)
74%26%
Getting new apprentices started(selected by 14 employers)
100%0%
Improving apprentice skills(selected by 11 employers)
82%18%
Working with small numbers of apprentices(selected by 12 employers)
92%8%
Initial assessment of apprentices(selected by 9 employers)
67%33%
Reporting on progress of apprentices(selected by 20 employers)
70%30%
Adapting to my needs(selected by 10 employers)
50%50%
Training facilities(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
78%
22%
9
Communication with employers
74%
26%
34
Getting new apprentices started
100%
0%
14
Improving apprentice skills
82%
18%
11
Working with small numbers of apprentices
92%
8%
12
Initial assessment of apprentices
67%
33%
9
Reporting on progress of apprentices
70%
30%
20
Adapting to my needs
50%
50%
10
Training facilities
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(94 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 88 apprentices)
92%8%
Ensuring you understand the requirements of your end-point assessment(selected by 88 apprentices)
91%9%
Communicating clearly with you(selected by 6 apprentices)
67%33%
Ensuring you understand the requirements of your assessment(selected by 6 apprentices)
83%17%
Organisation
Organising well-structured training(selected by 88 apprentices)
89%11%
Providing accessible training resources(selected by 88 apprentices)
97%3%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 88 apprentices)
77%23%
Taking into account your previous learning(selected by 88 apprentices)
86%14%
Giving you relevant training that helps you perform your job better(selected by 88 apprentices)
92%8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 88 apprentices)
94%6%
Organising well-structured training(selected by 6 apprentices)
83%17%
Providing accessible training resources(selected by 6 apprentices)
83%17%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)
83%17%
Taking into account your previous learning(selected by 6 apprentices)
67%33%
Giving you relevant training that helps you perform your job better(selected by 6 apprentices)
83%17%
Providing Off the Job training in line with your training plan(selected by 6 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 88 apprentices)
93%7%
Supporting you and your apprenticeship(selected by 88 apprentices)
94%6%
Resolving any issues you have(selected by 88 apprentices)
93%7%
Preparing you for success in your future career(selected by 88 apprentices)
88%12%
Helping you learn new skills and develop existing ones(selected by 6 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 6 apprentices)
83%17%
Resolving any issues you have(selected by 6 apprentices)
83%17%
Preparing you for success in your future career(selected by 6 apprentices)
83%17%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
92%
8%
Ensuring you understand the requirements of your end-point assessment
91%
9%
Communicating clearly with you
67%
33%
Ensuring you understand the requirements of your assessment
83%
17%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
89%
11%
Providing accessible training resources
97%
3%
Balancing online learning with classroom-based training to suit your apprenticeship
77%
23%
Taking into account your previous learning
86%
14%
Giving you relevant training that helps you perform your job better
92%
8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
94%
6%
Organising well-structured training
83%
17%
Providing accessible training resources
83%
17%
Balancing online learning with classroom-based training to suit your apprenticeship
83%
17%
Taking into account your previous learning
67%
33%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off the Job training in line with your training plan
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
93%
7%
Supporting you and your apprenticeship
94%
6%
Resolving any issues you have
93%
7%
Preparing you for success in your future career
88%
12%
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
83%
17%
Resolving any issues you have
83%
17%
Preparing you for success in your future career
83%
17%
Contact this training provider
Registered address
Unit 6 Villiers Court, Copse Drive, Meriden Business Park, Coventry, CV5 9RN
National training provider, rated 'Good' Ofsted, specialising in Improvement & Quality. Recognised for our 'Outstanding Contribution to Apprenticeships', winner of the Chartered Quality Institute's 'Organisation of the Year' 2020 & Learning Excellence Award Gold winner for 'Outstanding Innovation' 2023.
Capella have experience of working with learners at all levels from over 350 employers across: Financial, Healthcare, Retail, Manufacturing, Public Sector & Voluntary Sectors. We’re also an approved provider for the NHS Leadership Academy.
Partnering with PMI gives learners access to a wide range of resources, including podcasts & on demand content, providing opportunities for additional study & stretch, enhancing our blended delivery model.