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This provider offers these training options for this course.
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Training option
Location
Day release
One day a week at the provider's location.
Water Lane, London, E15 4LZ
Course achievements and participation
Achievements
86.7%
of apprentices (17 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 13.3% did not pass or left the course before taking the assessment.
92.8% national achievement rate
Participation
54
apprentices have completed this course and taken their end-point assessment with this provider since 2021
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
No reviews
Not enough employers have reviewed this provider.
Apprentices
Good
average review from 48 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers have given feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(15 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
36%64%
Ensuring you understand the requirements of your assessment(selected by 11 apprentices)
36%64%
Organisation
Organising well-structured training(selected by 11 apprentices)
45%55%
Providing accessible training resources(selected by 11 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
64%36%
Taking into account your previous learning(selected by 11 apprentices)
55%45%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
45%55%
Providing Off the Job training in line with your training plan(selected by 11 apprentices)
64%36%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 11 apprentices)
36%64%
Resolving any issues you have(selected by 11 apprentices)
45%55%
Preparing you for success in your future career(selected by 11 apprentices)
55%45%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
36%
64%
Ensuring you understand the requirements of your assessment
36%
64%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
45%
55%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
64%
36%
Taking into account your previous learning
55%
45%
Giving you relevant training that helps you perform your job better
45%
55%
Providing Off the Job training in line with your training plan
64%
36%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
36%
64%
Resolving any issues you have
45%
55%
Preparing you for success in your future career
55%
45%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
No results. Not enough employers gave feedback about this training provider.
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(48 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 48 apprentices)
58%42%
Ensuring you understand the requirements of your end-point assessment(selected by 48 apprentices)
62%38%
Organisation
Organising well-structured training(selected by 48 apprentices)
71%29%
Providing accessible training resources(selected by 48 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 48 apprentices)
94%6%
Taking into account your previous learning(selected by 48 apprentices)
83%17%
Giving you relevant training that helps you perform your job better(selected by 48 apprentices)
83%17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 48 apprentices)
94%6%
Support
Helping you learn new skills and develop existing ones(selected by 48 apprentices)
90%10%
Supporting you and your apprenticeship(selected by 48 apprentices)
81%19%
Resolving any issues you have(selected by 48 apprentices)
79%21%
Preparing you for success in your future career(selected by 48 apprentices)
85%15%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
58%
42%
Ensuring you understand the requirements of your end-point assessment
62%
38%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
71%
29%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
94%
6%
Taking into account your previous learning
83%
17%
Giving you relevant training that helps you perform your job better
83%
17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
94%
6%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
90%
10%
Supporting you and your apprenticeship
81%
19%
Resolving any issues you have
79%
21%
Preparing you for success in your future career
85%
15%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
100%0%
Communication with employers(selected by 3 employers)
33%67%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Training facilities(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
3
Communication with employers
33%
67%
3
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Training facilities
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(80 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 80 apprentices)
59%41%
Ensuring you understand the requirements of your end-point assessment(selected by 80 apprentices)
76%24%
Organisation
Organising well-structured training(selected by 80 apprentices)
80%20%
Providing accessible training resources(selected by 80 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 80 apprentices)
88%12%
Taking into account your previous learning(selected by 80 apprentices)
79%21%
Giving you relevant training that helps you perform your job better(selected by 80 apprentices)
90%10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 80 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 80 apprentices)
90%10%
Supporting you and your apprenticeship(selected by 80 apprentices)
84%16%
Resolving any issues you have(selected by 80 apprentices)
72%28%
Preparing you for success in your future career(selected by 80 apprentices)
85%15%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
59%
41%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
80%
20%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
88%
12%
Taking into account your previous learning
79%
21%
Giving you relevant training that helps you perform your job better
90%
10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
90%
10%
Supporting you and your apprenticeship
84%
16%
Resolving any issues you have
72%
28%
Preparing you for success in your future career
85%
15%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(8 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
67%33%
Communication with employers(selected by 7 employers)
57%43%
Getting new apprentices started(selected by 5 employers)
80%20%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 3 employers)
100%0%
Initial assessment of apprentices(selected by 3 employers)
67%33%
Reporting on progress of apprentices(selected by 2 employers)
50%50%
Adapting to my needs(selected by 2 employers)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
3
Communication with employers
57%
43%
7
Getting new apprentices started
80%
20%
5
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
3
Initial assessment of apprentices
67%
33%
3
Reporting on progress of apprentices
50%
50%
2
Adapting to my needs
0%
100%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(78 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 78 apprentices)
55%45%
Ensuring you understand the requirements of your end-point assessment(selected by 78 apprentices)
69%31%
Organisation
Organising well-structured training(selected by 78 apprentices)
73%27%
Providing accessible training resources(selected by 78 apprentices)
90%10%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 78 apprentices)
85%15%
Taking into account your previous learning(selected by 78 apprentices)
74%26%
Giving you relevant training that helps you perform your job better(selected by 78 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 78 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 78 apprentices)
83%17%
Supporting you and your apprenticeship(selected by 78 apprentices)
76%24%
Resolving any issues you have(selected by 78 apprentices)
64%36%
Preparing you for success in your future career(selected by 78 apprentices)
77%23%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
55%
45%
Ensuring you understand the requirements of your end-point assessment
69%
31%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
73%
27%
Providing accessible training resources
90%
10%
Balancing online learning with classroom-based training to suit your apprenticeship
85%
15%
Taking into account your previous learning
74%
26%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
83%
17%
Supporting you and your apprenticeship
76%
24%
Resolving any issues you have
64%
36%
Preparing you for success in your future career
77%
23%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(35 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 9 employers)
89%11%
Communication with employers(selected by 27 employers)
74%26%
Getting new apprentices started(selected by 20 employers)
80%20%
Improving apprentice skills(selected by 8 employers)
100%0%
Working with small numbers of apprentices(selected by 7 employers)
86%14%
Initial assessment of apprentices(selected by 9 employers)
44%56%
Reporting on progress of apprentices(selected by 14 employers)
29%71%
Adapting to my needs(selected by 13 employers)
69%31%
Training facilities(selected by 6 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
89%
11%
9
Communication with employers
74%
26%
27
Getting new apprentices started
80%
20%
20
Improving apprentice skills
100%
0%
8
Working with small numbers of apprentices
86%
14%
7
Initial assessment of apprentices
44%
56%
9
Reporting on progress of apprentices
29%
71%
14
Adapting to my needs
69%
31%
13
Training facilities
100%
0%
6
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(11 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 11 apprentices)
45%55%
Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)
73%27%
Organisation
Organising well-structured training(selected by 11 apprentices)
73%27%
Providing accessible training resources(selected by 11 apprentices)
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
55%45%
Taking into account your previous learning(selected by 11 apprentices)
64%36%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)
91%9%
Support
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
91%9%
Supporting you and your apprenticeship(selected by 11 apprentices)
82%18%
Resolving any issues you have(selected by 11 apprentices)
45%55%
Preparing you for success in your future career(selected by 11 apprentices)
82%18%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
45%
55%
Ensuring you understand the requirements of your end-point assessment
73%
27%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
73%
27%
Providing accessible training resources
82%
18%
Balancing online learning with classroom-based training to suit your apprenticeship
55%
45%
Taking into account your previous learning
64%
36%
Giving you relevant training that helps you perform your job better
82%
18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
91%
9%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
91%
9%
Supporting you and your apprenticeship
82%
18%
Resolving any issues you have
45%
55%
Preparing you for success in your future career
82%
18%
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(46 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 15 employers)
87%13%
Communication with employers(selected by 37 employers)
68%32%
Getting new apprentices started(selected by 27 employers)
81%19%
Improving apprentice skills(selected by 12 employers)
100%0%
Working with small numbers of apprentices(selected by 10 employers)
90%10%
Initial assessment of apprentices(selected by 12 employers)
50%50%
Reporting on progress of apprentices(selected by 17 employers)
29%71%
Adapting to my needs(selected by 15 employers)
60%40%
Training facilities(selected by 7 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
87%
13%
15
Communication with employers
68%
32%
37
Getting new apprentices started
81%
19%
27
Improving apprentice skills
100%
0%
12
Working with small numbers of apprentices
90%
10%
10
Initial assessment of apprentices
50%
50%
12
Reporting on progress of apprentices
29%
71%
17
Adapting to my needs
60%
40%
15
Training facilities
100%
0%
7
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(232 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 217 apprentices)
57%43%
Ensuring you understand the requirements of your end-point assessment(selected by 217 apprentices)
71%29%
Communicating clearly with you(selected by 11 apprentices)
36%64%
Ensuring you understand the requirements of your assessment(selected by 11 apprentices)
36%64%
Organisation
Organising well-structured training(selected by 217 apprentices)
75%25%
Providing accessible training resources(selected by 217 apprentices)
89%11%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 217 apprentices)
86%14%
Taking into account your previous learning(selected by 217 apprentices)
77%23%
Giving you relevant training that helps you perform your job better(selected by 217 apprentices)
85%15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 217 apprentices)
86%14%
Organising well-structured training(selected by 11 apprentices)
45%55%
Providing accessible training resources(selected by 11 apprentices)
73%27%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)
64%36%
Taking into account your previous learning(selected by 11 apprentices)
55%45%
Giving you relevant training that helps you perform your job better(selected by 11 apprentices)
45%55%
Providing Off the Job training in line with your training plan(selected by 11 apprentices)
64%36%
Support
Helping you learn new skills and develop existing ones(selected by 217 apprentices)
88%12%
Supporting you and your apprenticeship(selected by 217 apprentices)
80%20%
Resolving any issues you have(selected by 217 apprentices)
70%30%
Preparing you for success in your future career(selected by 217 apprentices)
82%18%
Helping you learn new skills and develop existing ones(selected by 11 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 11 apprentices)
36%64%
Resolving any issues you have(selected by 11 apprentices)
45%55%
Preparing you for success in your future career(selected by 11 apprentices)
55%45%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
57%
43%
Ensuring you understand the requirements of your end-point assessment
71%
29%
Communicating clearly with you
36%
64%
Ensuring you understand the requirements of your assessment
36%
64%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
75%
25%
Providing accessible training resources
89%
11%
Balancing online learning with classroom-based training to suit your apprenticeship
86%
14%
Taking into account your previous learning
77%
23%
Giving you relevant training that helps you perform your job better
85%
15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
86%
14%
Organising well-structured training
45%
55%
Providing accessible training resources
73%
27%
Balancing online learning with classroom-based training to suit your apprenticeship
64%
36%
Taking into account your previous learning
55%
45%
Giving you relevant training that helps you perform your job better
45%
55%
Providing Off the Job training in line with your training plan
64%
36%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
88%
12%
Supporting you and your apprenticeship
80%
20%
Resolving any issues you have
70%
30%
Preparing you for success in your future career
82%
18%
Helping you learn new skills and develop existing ones
The University of East London (UEL) is a modern, dynamic institution with an established reputation for high quality and innovative teaching and an emerging reputation for distinctive research that impacts upon people's lives. UEL offers a wide range of degree programmes and short courses combined with flexible study patterns, state-of-the-art facilities and exciting London-based locations matched with strong employment prospects. More than 19,000 students, coming from over 120 countries worldwide, make UEL a very diverse and exciting place to study. The University is set in the heart of east London, an area of the capital undergoing dramatic change, and has invested over £200 million, in recent years, to transform its campuses.