Training provider

SHEFFIELD CITY COUNCIL

UKPRN 10002244

Library, information and archive services assistant (level 3)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
Day release One day a week at the provider's location.	180.7 miles to closest location: Manor Lane, Sheffield, S2 1TR

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

5

apprentices have completed this course and taken their end-point assessment with this provider since 2025

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 2 employers)

  100%0%

• Getting new apprentices started(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 4 employers)

  75%25%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 2 employers)

  50%50%

• Adapting to my needs(selected by 1 employer)

  100%0%

• Training facilities(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	100%	0%	2
Getting new apprentices started	0%	100%	1
Improving apprentice skills	75%	25%	4
Working with small numbers of apprentices	0%	100%	1
Reporting on progress of apprentices	50%	50%	2
Adapting to my needs	100%	0%	1
Training facilities	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  0%100%

• Improving apprentice skills(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	0%	100%	1
Improving apprentice skills	100%	0%	1
Reporting on progress of apprentices	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  60%40%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  100%0%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  80%20%

• Providing accessible training resources(selected by 5 apprentices)

  100%0%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  100%0%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  80%20%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  80%20%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  100%0%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  100%0%

• Resolving any issues you have(selected by 5 apprentices)

  100%0%

• Preparing you for success in your future career(selected by 5 apprentices)

  100%0%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	80%	20%
Providing accessible training resources	100%	0%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (5 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 5 employers)

  40%60%

• Getting new apprentices started(selected by 5 employers)

  80%20%

• Improving apprentice skills(selected by 4 employers)

  50%50%

• Initial assessment of apprentices(selected by 1 employer)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  67%33%

• Training facilities(selected by 2 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	40%	60%	5
Getting new apprentices started	80%	20%	5
Improving apprentice skills	50%	50%	4
Initial assessment of apprentices	100%	0%	1
Reporting on progress of apprentices	67%	33%	3
Training facilities	0%	100%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 9 apprentices)

  78%22%

• Ensuring you understand the requirements of your end-point assessment(selected by 9 apprentices)

  78%22%

Organisation

• Organising well-structured training(selected by 9 apprentices)

  78%22%

• Providing accessible training resources(selected by 9 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 9 apprentices)

  78%22%

• Taking into account your previous learning(selected by 9 apprentices)

  89%11%

• Giving you relevant training that helps you perform your job better(selected by 9 apprentices)

  78%22%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 9 apprentices)

  89%11%

Support

• Helping you learn new skills and develop existing ones(selected by 9 apprentices)

  67%33%

• Supporting you and your apprenticeship(selected by 9 apprentices)

  78%22%

• Resolving any issues you have(selected by 9 apprentices)

  89%11%

• Preparing you for success in your future career(selected by 9 apprentices)

  67%33%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	78%	22%
Ensuring you understand the requirements of your end-point assessment	78%	22%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	78%	22%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	78%	22%
Taking into account your previous learning	89%	11%
Giving you relevant training that helps you perform your job better	78%	22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	89%	11%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	67%	33%
Supporting you and your apprenticeship	78%	22%
Resolving any issues you have	89%	11%
Preparing you for success in your future career	67%	33%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Communication with employers(selected by 4 employers)

  25%75%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  100%0%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 3 employers)

  0%100%

• Adapting to my needs(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	25%	75%	4
Getting new apprentices started	100%	0%	1
Improving apprentice skills	100%	0%	2
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	0%	100%	3
Adapting to my needs	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (14 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 5 employers)

  100%0%

• Communication with employers(selected by 12 employers)

  42%58%

• Getting new apprentices started(selected by 7 employers)

  71%29%

• Improving apprentice skills(selected by 11 employers)

  73%27%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Initial assessment of apprentices(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 9 employers)

  33%67%

• Adapting to my needs(selected by 2 employers)

  100%0%

• Training facilities(selected by 4 employers)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	5
Communication with employers	42%	58%	12
Getting new apprentices started	71%	29%	7
Improving apprentice skills	73%	27%	11
Working with small numbers of apprentices	0%	100%	1
Initial assessment of apprentices	50%	50%	2
Reporting on progress of apprentices	33%	67%	9
Adapting to my needs	100%	0%	2
Training facilities	0%	100%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (14 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 14 apprentices)

  71%29%

• Ensuring you understand the requirements of your end-point assessment(selected by 14 apprentices)

  86%14%

Organisation

• Organising well-structured training(selected by 14 apprentices)

  79%21%

• Providing accessible training resources(selected by 14 apprentices)

  79%21%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 14 apprentices)

  71%29%

• Taking into account your previous learning(selected by 14 apprentices)

  93%7%

• Giving you relevant training that helps you perform your job better(selected by 14 apprentices)

  79%21%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 14 apprentices)

  86%14%

Support

• Helping you learn new skills and develop existing ones(selected by 14 apprentices)

  79%21%

• Supporting you and your apprenticeship(selected by 14 apprentices)

  86%14%

• Resolving any issues you have(selected by 14 apprentices)

  93%7%

• Preparing you for success in your future career(selected by 14 apprentices)

  79%21%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	71%	29%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	79%	21%
Providing accessible training resources	79%	21%
Balancing online learning with classroom-based training to suit your apprenticeship	71%	29%
Taking into account your previous learning	93%	7%
Giving you relevant training that helps you perform your job better	79%	21%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	79%	21%
Supporting you and your apprenticeship	86%	14%
Resolving any issues you have	93%	7%
Preparing you for success in your future career	79%	21%

Contact this training provider

• Registered address: Town Hall, Pinstone Street, Sheffield, S1 2HH
• Email: Terry.Mitchell@Sheffield.gov.uk
• Telephone: 01142735958
• Website: http://www.lifelonglearningandskills.org/

Training provider overview

Lifelong Learning and Skills provide a wide range of apprenticeships across its three training units, Red Tape Central, Construction Design Centre and Sheaf Training Centre.

Our team of tutor/assessors are industry professionals in their fields combined with having relevant teaching qualifications.

We offer apprenticeships in business administration, housing, customer services, hospitality and catering, food production, brick laying, carpentry, civils, painting and decorating, teaching and learning, childcare and health and social care.

We offer a bespoke service that can be tailored to meet your business need and our clients range from small to large businesses.

The service comprises of a dedicated account manager, tutor/assessor and assistance with recruitment where required.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Apprenticeships

View 23 apprenticeships delivered by this training provider

• Adult care worker (level 2)
• Bricklayer (level 2)
• Business administrator (level 3)
• Carpentry and joinery (level 2)
• Craft carpentry and joinery (level 3)
• Customer service practitioner (level 2)
• Digital support technician (level 3)
• Early years educator (level 3)
• Early years practitioner (level 2)
• Groundworker (level 2)
• Horticulture or landscape construction operative (level 2)
• Housing and property management (level 3)
• Housing and property management assistant (level 2)
• Information communications technician (level 3)
• Lead adult care worker (level 3)
• Library, information and archive services assistant (level 3)
• Operations manager (level 5)
• Painter and decorator (level 2)
• Plasterer (level 2)
• Playworker (level 2)
• Roofer (level 2)
• Teaching assistant (level 3)
• Team leader (level 3)

Shortlist full. Manage shortlist

Shortlisted

SHEFFIELD CITY COUNCIL is 1 of 8 training providers for Library, information and archive services assistant (level 3).

View training providers for this course

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