Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED

Employer reviews

Good (76 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 44% 56% 52
Getting new apprentices started 82% 18% 38
Reporting on progress of apprentices 24% 76% 34
Initial assessment of apprentices 90% 10% 20
Working with small numbers of apprentices 100% 0% 17
Adapting to my needs 87% 13% 15
Providing the right training at the right time 85% 15% 13
Improving apprentice skills 82% 18% 11
Training facilities 100% 0% 4

Apprentice reviews

Good (39 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 62% 38%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 59% 41%
Providing accessible training resources 72% 28%
Balancing online learning with classroom-based training to suit your apprenticeship 54% 46%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 54% 46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 67% 33%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 64% 36%
Supporting you and your apprenticeship 64% 36%
Resolving any issues you have 64% 36%
Preparing you for success in your future career 59% 41%

Provider overview

Education and Skills Training & Development have been supporting learning and development across the Education and Childcare Sectors throughout England since 2015. Our highly experienced team support workforce development via apprenticeships and have a large portfolio of apprenticeships tailored to support these sectors.

Apprenticeship training course

Customer service specialist (level 3)

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED’s training options

Head office

The Hollies, 14 School Lane, Auckley, Doncaster, DN9 3JR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01302802220
Shortlisted

EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED is 1 of 333 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist