Training provider

BRAGD LLP

Employer reviews

Excellent (7 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Reporting on progress of apprentices	80%	20%	5
Communication with employers	100%	0%	4
Adapting to my needs	100%	0%	4
Improving apprentice skills	100%	0%	3
Providing the right training at the right time	100%	0%	2
Getting new apprentices started	100%	0%	2
Working with small numbers of apprentices	50%	50%	2
Initial assessment of apprentices	100%	0%	1

Apprentice reviews

Good (6 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	83%	17%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	83%	17%
Providing accessible training resources	83%	17%
Balancing online learning with classroom-based training to suit your apprenticeship	67%	33%
Taking into account your previous learning	83%	17%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	100%	0%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	67%	33%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	83%	17%

Provider overview

As learning and development experts, we partner with clients of all shapes and sizes to design and deliver bespoke programmes to both new and existing employees.

Rated by Ofsted as ‘Good’ in all areas, as ‘Excellent’ on the government portal, and with 100% success at EPA, Bragd has been a leading provider of specialist apprenticeships since 2004. Our programmes add genuine value for clients and employees, helping them stay ahead of the pack in today's fast-paced and challenging business environment.

Our talented, experienced team deliver apprenticeships in no-nonsense, systematic and engaging way in a range of subjects including Cyber Security, TechOps, Management and Leadership, Health and Safety, Marketing and Supply Chain Management.

Courses offered

View all 11 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service specialist (level 3)

Cyber security technician (level 3)

Cyber security technologist (2021) (level 4)

Information communications technician (level 3)

IT solutions technician (level 3)

Network engineer (level 4)

Operations manager (level 5)

Safety, health and environment technician (level 3)

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service specialist (level 3)

BRAGD LLP’s training options

Head office

1 George Square, Castle Brae, Dunfermline, KY11 8PL

• available At apprentice’s workplace (national)
• available Day release
• available Block release

Apprenticeship location

Check BRAGD LLP’s training options for the apprenticeship location.

Contact this provider about this course

• Email: pam@bragd.co.uk
• Telephone: 020 4576 0290
• Website: https://www.bragd.co.uk/customer-service-specialist/

Shortlisted

BRAGD LLP is 1 of 312 training providers for Customer service specialist (level 3).

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