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Employer reviews

Excellent (34 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 73% 27% 22
Providing the right training at the right time 94% 6% 16
Improving apprentice skills 87% 13% 15
Reporting on progress of apprentices 47% 53% 15
Getting new apprentices started 79% 21% 14
Working with small numbers of apprentices 89% 11% 9
Initial assessment of apprentices 67% 33% 9
Training facilities 25% 75% 8
Adapting to my needs 43% 57% 7

Apprentice reviews

Not yet reviewed

Provider overview

Crown have been providing Work-Based Learning and apprenticeships for over 40 years. We specialise in providing high quality vocational training. We work closely with companies to understand their individual needs and tailor our service for both employer and apprentice. We offer a first-class apprenticeship recruitment service carrying out initial interviews and screening to ensure you find the right apprentice. We offer CPD training for existing staff which may be accessed under the apprenticeship scheme and designed to meet your business needs. Our staff are occupational experts, qualified to provide training and assessment across a range of industries so you will be working with someone who has an understanding of your business.

Apprenticeship training course

Customer service specialist (level 3)

41% achievement rate (out of 60 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location


Head office 24.1 miles away

32 Clarence Street, Southend-On-Sea, SS1 1BD

  • available At apprentice’s workplace (national)
  • available Day release: 25.7 miles away
  • not available Block release

Day release address

845 London Road, Westcliff-on-Sea, Essex, SS0 9SZ

Contact this provider about this course

01702 597499

CROWN VOCATIONAL TRAINING LIMITED is 1 of 324 training providers for Customer service specialist (level 3) at the apprenticeship location.

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