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Training provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Employer reviews

Good (604 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 42% 58% 436
Reporting on progress of apprentices 32% 68% 348
Getting new apprentices started 80% 20% 259
Improving apprentice skills 75% 25% 190
Adapting to my needs 68% 32% 173
Providing the right training at the right time 70% 30% 166
Working with small numbers of apprentices 87% 13% 145
Initial assessment of apprentices 67% 33% 131
Training facilities 50% 50% 74

Apprentice reviews

Good (225 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 74% 26%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 76% 24%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 82% 18%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 79% 21%

Provider overview

Realise Learning and Employment delivers high quality apprenticeships UK wide. We are Ofsted Grade 2 rated with 34 years of experience in developing workforce talent. Each year we support 7,000 apprentices across specialisms including: Business Professional, HR, Trade Supplier, Transport, Health & Social Care, Childcare Education and Hair & Barbering. You can be reassured of a quality service from industry and sector experts able to: * Co-design bespoke curriculum models * Analyse workforce needs for today and tomorrow * Recruit apprentices to meet your needs * Provide flexible roll on roll off programmes * Deliver the very best training * Mentor your apprentices * Manage and monitor progress with sophisticated IT and real time MI reports.

Apprenticeship training course

Customer service specialist (level 3)

59% achievement rate (out of 190 apprentices)

43% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

REALISE LEARNING AND EMPLOYMENT LIMITED’s training options

Head office

First Floor Cygnet House, 1 Jenkin Road, Sheffield, S9 1AT

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check REALISE LEARNING AND EMPLOYMENT LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
03334445055
Shortlisted

REALISE LEARNING AND EMPLOYMENT LIMITED is 1 of 328 training providers for Customer service specialist (level 3).

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